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ACADEMIC REPORT WRITING
UHL 2332
A STUDY ON THE IMPORTANCE OF
COMMUNICATION SKILLS IN WORKPLACE
Name
ID
1. Noor Azizah bte Md Jenal
SA10101
2. Anisah Sajidah Binti Hj Saud
SA10035
3. Nurul Nadhirah Hanis Binti Roslan
SA10059
Background Research
The unemployment among graduates is
considered one of the most popular issues of all
times.
Many efforts have been made to ensure that
employment statistic can be reduce over the
time.
One of the ways that can be made is to established
the soft skills among the students
the current trends
in employer
decision making of
finding employee
the main factor
that driving the
unemployment
Objective &
research question
provide suggestion and
recommendation for the
graduate student to
enhance their
communication skill
• What are the current
trends in employer
decision making of finding
employee?
• What is the main factor
driving the
unemployment?
• What are the suggestion for the
graduate student to enhance
their communication skill?
Literature Review
Shows the rate of job
demands have begun to decline.
Assessment Of Communications Skills In
Manager Selection
Bambacas, M., & Patrickson, M. (2009).
Journal of Management DevelopmenT, 28,
109-120
They are not looked on the
examination results of graduates,
but they are looking for
graduates soft skills.
As said by the journal Employers
in industries such as retail and
hospitality increasingly demand
so-called soft skills, concerned
with emotional and aesthetic
labour (Bambacas and Patricson,
2009).
Literature Review
The Realistic Job Preview as a
Persuasive Communication.
Using training and development to
recover failing projects.
Popovich, P., & Wanous, J. P. (1982).
Kilkelly, K. (2011)
The Academy of Management Review, 7, 570-578
Human Resources Management International
Digest, 19, 3-6.
The communication abilities
of leadership teams are
recognised as important in
driving engagement
(Popovich & Wanous, 1982).
Kilkelly (2011), who studied
in this course, reported that
the communication has been
identified as an underlying
factor associated with
employee engagement
Literature Review
According to the
Horwitz, Tannaz
Leora.
and Michael
(2007), they suggest that to built
Development And
Implementation On An Oral
Sign-out Skills Curriculum
the
communication
skills
is
through the mainstream class
and also need an assignment
which is we can practise through
Leora. Horwitz, Tannaz
and Michael (2007)
the assessment by doing oral
presentation.
DATA COLLECTION METHOD
40
Respondent
Employers In
The Area Of
Kuantan
Survey
Questionnaire
SAMPLE OF QUESTIONNAIRE
What are the most important skills or qualities
you look for when hiring new employees?
In your opinion ,why graduates student still
unsuccessful in finding a
job?
Talk to the mirror can built communication skills
QUESTIONNAIRE
Skills Require At Workplaces
educated with all or
most of the right
skills for the job
market
0%
25%
educated with some
of the skills for the
job market but not
all the skills
75%
not educated with
the right skills for
the job market
The highest percentage
employer’s real demand for
hiring the worker is a graduates
that are educated with all or
most of the right skills for the
job market which is 75% ., 25%
of employers agree that
graduates that are educated
with some of the skills for the
job market, not even one
employer agrees that graduates
which are not educated with the
right skills for the job market is
suitable to hiring them.
Finding & Discussion
The main causes which contributes to the problem of
graduates’ unemployment
QUESTIONNAIRE
The column chart above describes the
main causes that contribute to the
problem of graduates’ unemployment.
Most of the respondents totally agree
that, bad performance in interviews is
the main cause contributes to the
problem of graduates’ unemployment.
QUESTIONNAIRE
Suggestion and Recommendation for Graduate
to Enhance Communication Skills
Very agree
Agree
neither agree nor disagree
Disagree
Strongly disagree
The graph shows the suggestions
and recommendations for graduates
to enhance communication skills
among students. The respondents
are strongly agreed that engaging in
presentations can built their
communication skills.
23
19
18
11
19
19
11
10
8
6
5
4
2
Attends talks
6
6
3
2
Practice in front of
the mirror
6
3
6
4
2
Talk to friend
3
3
1
Go to class/lecture
Engage in
presentation
Conclusion & Recommendation
Conclusion
Skills and qualities required by employer
when hiring a new worker
The employers agree that good
communication skills are most important
skills which they focused on when hiring
new worker.
Unavailable of the right skills are the main
cause that contributes to the problem of
graduates’ unemployment.
Practicing in front of the mirror can enhance
their communication skills.
Recommendation
Have enough knowledge and read more
articles that related to our research study to
find a suitable one that is relevant to our
study
Learn more from literature about APA style,
so it will be easy for to do the literature
review
Co-operation and time management is very
important to find the right respondents and
also to distribute all the questionnaires
The End of Slides
Thanks to Our Lecturer
Dr. Nik Aloesnita Nik Mohd Alwi