Transcript Communications-1x

Operations 102
Comunications
 Operations 101—Staffing
 Operations 102—Communications
 Operations 103—Finances
 Operations 104—Finances
 Operations 105—Facilities
Level 1:
Certificate in Operations
Operations 102—Communications
1. Strategy: The Culture of
Your Church. July 1
2. Strategy: Parsing the
Preaching Pastor, July 9
3. Web, July 15
4. Hardware & IT, July 22
5. Productivity Tools, July
29
6. Multisite & Cutting
Edge Issues, August 5
7. Advertising, August 12
8. Policy & Practice,
August 19
9. Policy & Practice,
August 22
10. Communications Team,
August 26
Operations 102—Communications
Paul is the XP of Springhill Presbyterian Church in Bozeman,
Montana. He has served as Youth Pastor, Senior Pastor, and
Executive Pastor in churches of all sizes—small to megachurch.
Paul’s expertise is in organizational change and healthy leadership
cultures. His current ministry focuses on leading his multisite staff
and leaders to be a transforming church that sends thousands of
missional servants into their valley. He also is a leadership
consultant with Transformational Leadership, as well as mentoring
others with the ProScan PDPWorks evaluative tool. Paul and his
wife, Brenda, share a passion for outdoor activities like skiing, snow
shoeing, camping, biking and reading.
Paul Utnage
Assistant Professor
Before we get to the “hows” of church communication, we need
to consider the “whys.” What is the strategy of communications?
What is the underlying culture of your church that requires a
unique communication style? Communication skills must always
be evolving. Author Sam Chand says, “Anytime communication
is not working the communicator has to take ownership of the
mis/non communication. Leaders have to understand the
language of the leader (abstract) vs. language of the follower
(concrete).” Each church must consider its branding—this is the
process of defining who you are in the setting of your
community. To set your strategy, you much begin by
understanding the culture of church and communications.
Class 1—Strategy: Understanding
the Culture of Your Church
Dr. Samuel R. Chand is an author, speaker and mentorcoach to some of the country’s largest church pastors. He
regularly speaks at leadership conferences, churches and
corporations. Sam has served as a Senior Pastor, college
President, Chancellor and President Emeritus. His singular
vision for his life is to help others succeed. Of his many
books, one of his most popular is Cracking Your Church’s
Culture Code. Being raised in a pastor’s home in India has
uniquely equipped Sam to share his passion—that of
mentoring, developing and inspiring leaders to break all
limits—in ministry and the marketplace.
Sam Chand
Discussion with Sam
Q&A
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