Transcript Timothy A. Judge Management Competencies / Fall 2012

MGTC 30300
MANAGEMENT COMPETENCIES
Fall 2012
Professor Timothy A. Judge
Class 9
September 19, 2012
Timothy A. Judge
Management Competencies / Fall 2012
1
Please Sit with Your Group Project Team
For next few classes (today you will have to move for group
discussion)
Alex Welch
Dan Fox
Meghan Cole
Sarah Dotzel
Alexandria Moore
Anders Lee
Daniel Domingo
Frank Dyer
Maddie Kuczora
Tomas Abrate
Brenna Blakey
Bruce Heggie
Breezi Toole
Tommy Rees
Sammie Brown
Timothy
A. Judge
Matthew
Collins
Yellow
Team
Colin Rouser
Thomas Knight
Caroline Corbett
Crystal Love
Patrick Cotter
Green
Team
Purple
Team
Marina Thiessen
Christian Lombard
Ryan Bandy
Tyler Eifert
Beatrix Weil
Kevin Wildey
Blue
Team
Grey
Team
Management Competencies / Fall 2012
While I Set Up…
Turn in Readings summary for Chapters
6&7
 Turn in Writing a Memo Assignment

Timothy A. Judge
Management Competencies / Fall 2012
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Class #9
Section 1
Review and Introduction
Timothy A. Judge
Management Competencies / Fall 2012
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Class 9
Wednesday, September 19, 2012

Learning goals
◦ Reflect on our communication tendencies
◦ Develop strategies for motivating others
Timothy A. Judge
Management Competencies / Fall 2012
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INNER Understanding
PRIVATE YOURSELF
• Knowing Yourself
SELF
Yourself
Animus •• Managing
Reading and Managing
Emotions
Deciding/Solving
YOURSELF
Managing/Leading
YOURSELF
• Analyzing Effectively
• Prioritization,
Delegation, and
Administration
• Thinking Creatively
• Making Ethical
Decisions
• Self-presentation (e.g.,
interviews)
• Motivating
• Leading and Following
Personal (Work)
and Professional
(Life) Skills
Well-Being
• Eudaimonia (Aristotle)
• Hedonia (Epicurus)
• Wholeness (Jung)
OUTER Presenting
PUBLIC TO OTHERS
SELF
• Oral Communication
Persona Skills
• Listening and NonVerbal Communication
• Written Communication
Skills
FUNDAMENTAL
Timothy A. Judge
Deciding/Solving
WITH OTHERS
Managing/Leading
OTHERS
• Making Decisions in
Groups
• Problem-Solving in
Groups
• Making Effective
Presentations
• Negotiating Effectively
• Negotiating in Teams
• Managing Conflict
Contribution to
OTHERS
Do you contribute to the
lives of others? In what
ways?
Management CompetenciesAPPLIED
/ Fall 2012
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INNER Understanding
PRIVATE YOURSELF
• Knowing Yourself
SELF
Yourself
Animus •• Managing
Reading and Managing
Emotions
Deciding/Solving
YOURSELF
Managing/Leading
YOURSELF
• Analyzing Effectively
• Prioritization,
Delegation, and
Administration
• Thinking Creatively
• Making Ethical
Decisions
• Self-presentation (e.g.,
interviews)
• Motivating
• Leading and Following
Personal (Work)
and Professional
(Life) Skills
Well-Being
• Eudaimonia (Aristotle)
• Hedonia (Epicurus)
• Wholeness (Jung)
OUTER Presenting
PUBLIC TO OTHERS
SELF
• Oral Communication
Persona Skills
• Listening and NonVerbal Communication
• Written Communication
Skills
FUNDAMENTAL
Timothy A. Judge
Deciding/Solving
WITH OTHERS
Managing/Leading
OTHERS
• Making Decisions in
Groups
• Problem-Solving in
Groups
• Making Effective
Presentations
• Negotiating Effectively
• Negotiating in Teams
• Managing Conflict
Contribution to
OTHERS
Do you contribute to the
lives of others? In what
ways?
Management CompetenciesAPPLIED
/ Fall 2012
7
INNER Understanding
PRIVATE YOURSELF
• Knowing Yourself
SELF
Yourself
Animus •• Managing
Reading and Managing
Emotions
Deciding/Solving
YOURSELF
Managing/Leading
YOURSELF
• Analyzing Effectively
• Prioritization,
Delegation, and
Administration
• Thinking Creatively
• Making Ethical
Decisions
• Self-presentation (e.g.,
interviews)
• Motivating
• Leading and Following
Personal (Work)
and Professional
(Life) Skills
Well-Being
• Eudaimonia (Aristotle)
• Hedonia (Epicurus)
• Wholeness (Jung)
OUTER Presenting
PUBLIC TO OTHERS
SELF
• Oral Communication
Persona Skills
• Listening and NonVerbal Communication
• Written Communication
Skills
FUNDAMENTAL
Timothy A. Judge
Deciding/Solving
WITH OTHERS
Managing/Leading
OTHERS
• Making Decisions in
Groups
• Problem-Solving in
Groups
• Making Effective
Presentations
• Negotiating Effectively
• Negotiating in Teams
• Managing Conflict
Contribution to
OTHERS
Do you contribute to the
lives of others? In what
ways?
Management CompetenciesAPPLIED
/ Fall 2012
8
INNER Understanding
PRIVATE YOURSELF
• Knowing Yourself
SELF
Yourself
Animus •• Managing
Reading and Managing
Emotions
Deciding/Solving
YOURSELF
Managing/Leading
YOURSELF
• Analyzing Effectively
• Prioritization,
Delegation, and
Administration
• Thinking Creatively
• Making Ethical
Decisions
• Self-presentation (e.g.,
interviews)
• Motivating
• Leading and Following
Personal (Work)
and Professional
(Life) Skills
Well-Being
• Eudaimonia (Aristotle)
• Hedonia (Epicurus)
• Wholeness (Jung)
OUTER Presenting
PUBLIC TO OTHERS
SELF
• Oral Communication
Persona Skills
• Listening and NonVerbal Communication
• Written Communication
Skills
• Making Effective
Presentations
FUNDAMENTAL
Timothy A. Judge
Deciding/Solving
WITH OTHERS
Managing/Leading
OTHERS
• Making Decisions in
Groups
• Problem-Solving in
Groups
• Making Effective
Presentations
• Negotiating Effectively
• Negotiating in Teams
• Managing Conflict
Contribution to
OTHERS
Do you contribute to the
lives of others? In what
ways?
Management CompetenciesAPPLIED
/ Fall 2012
9
INNER Understanding
PRIVATE YOURSELF
• Knowing Yourself
SELF
Yourself
Animus •• Managing
Reading and Managing
Emotions
Deciding/Solving
YOURSELF
Managing/Leading
YOURSELF
• Analyzing Effectively
• Prioritization,
Delegation, and
Administration
• Thinking Creatively
• Making Ethical
Decisions
• Self-presentation (e.g.,
interviews)
• Motivating Others
• Leading and Following
Personal (Work)
and Professional
(Life) Skills
Well-Being
• Eudaimonia (Aristotle)
• Hedonia (Epicurus)
• Wholeness (Jung)
OUTER Presenting
PUBLIC TO OTHERS
SELF
• Oral Communication
Persona Skills
• Listening and NonVerbal Communication
• Written Communication
Skills
• Making Effective
Presentations
FUNDAMENTAL
Timothy A. Judge
Deciding/Solving
WITH OTHERS
Managing/Leading
OTHERS
• Making Decisions in
Groups
• Problem-Solving in
Groups
• Making Effective
Presentations
• Negotiating Effectively
• Negotiating in Teams
• Managing Conflict
Contribution to
OTHERS
Do you contribute to the
lives of others? In what
ways?
Management CompetenciesAPPLIED
/ Fall 2012
10
Class #9
Section 2
Motivation
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Management Competencies / Fall 2012
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What Is Motivation?

How would you define motivation?

Why does it matter?

What is a behaviorist approach to
motivation? Does it work?

How does a competent manager
motivate?
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Management Competencies / Fall 2012
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Does Work Motivate?
1%
Work
Do nothing
Exercise
See friends
Hobby or sports
See family
5%
6%
12%
18%
33%
0%
10%
Timothy A. Judge
20%
30%
40%
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Class #9
Section 3
Video: The Work Zone
Motivation
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Management Competencies / Fall 2012
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Goal Setting Theory
Feedback
Participation
Specific Goals
Goal Commitment
Difficult Goals
Factors Affecting Goal Setting Success
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Management Competencies / Fall 2012
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How Does Goal Setting Work?
Attention
Effort
Goal-setting
process
Performance
Strategies
Persistence
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Management Competencies / Fall 2012
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Percentage of maximum weight
carried on each trip
100
94
90
80
70
60
50
Percentage of Maximum Weight
Carried on Each Trip
Effect of Goals on Motivation
Study at Weyerhauser
1 2 3
Before
Goal
Timothy A. Judge
Performance at goal was
sustained seven years after
the goal was first set
There was drastic
increase in performance after a
goal was set
4 5 6 7 8 9 10 11 12
Seven
Years Later
After
Four-Week Periods
Goal
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Feedback and Goal Setting
High
Mean Group Effectiveness Index
500
400
Feedback + goal setting + incentives (530)
Feedback + goalsetting (520)
Feedback (380)
300
Baseline
(before
200
feedback)
(108)
Feedback and goal
setting improved
group effectiveness
even more
Feedback improved
group effectiveness
100
Low
1-9
Timothy A. Judge
10-14
15-19
20-24
Time (in months)
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Managerial Applications
Stretch targets are goals that are considered
“virtually unattainable”
 Pioneered by Jack Welch and now used by
many companies (sometimes misused)
 Stretch targets must be accompanied by
autonomy and resources
 When targets are attained, rewards must be
shared (rewards and goals must be aligned)

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Management Competencies / Fall 2012
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Research Support


99/110 studies showed that hard, specific
goals produce greater performance than
medium, easy, do-your-best, or no goals
Average productivity improvements:
◦ 8.9% for hard, specific goals
◦ 17.5% for hard, specific goals with feedback

Where to set goals?
◦ At the maximum level that employees will accept
and commit to
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Discussion Questions
Are there limitations to the effectiveness of
goal-setting?
 What are the effects on individuals?
 What about intrinsic motivation—

◦ Does it have advantages (or disadvantages)
relative to goal-setting motivation?
◦ How to increase intrinsic motivation?
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Class #9
Section 4
Goal-Setting Exercise #2:
Brainstorming
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Brainstorming Exercise
Follow instructions on sheet
 Do not look at others’ sheets
 You have one minute to read and 3
minutes to write
 Start now
 When finished, turn in sheet to Prof.
Judge

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Management Competencies / Fall 2012
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Domingo
Knight
Corbett
Cotter
Lee
Dotzel
Cole
Kuczora
Brown
Rouser
Welch
Fox
Abrate
Thiessen
Timothy A. Judge
Daniel
Thomas
Caroline
Patrick
Anders
Sarah
Meghan
Maddie
Sammie
Colin
Alex
Dan
Tomas
Marina
1
1
1
1
1
1
1
2
2
2
2
2
2
2
Bandy
Rees
Collins
Wildey
Heggie
Dyer
Toole
Blakey
Lombard
Love
Eifert
Moore
Weil
Ryan
Tommy
Matthew
Kevin
Bruce
Frank
Breezi
Brenna
Christian
Crystal
Tyler
Alexandria
Beatrix
3
3
3
3
3
3
3
4
4
4
4
4
4
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Number Generated
12
10
8
6
4
2
0
0
5
10
15
Goal
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Motivation
What does this exercise tell you about
human motivation?
 Does quantity equal quality?
 How important is intrinsic motivation—
and how can it be increased?

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Class #9
Section 5
Goal-Setting Exercise #1:
Cartoon Group
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Cartoon Group Exercise
See teams on next slide
 You have 2 minutes to write down ideas
and your group has 5 minutes to
complete its work
 Start now
 When finished, turn in sheet to Prof.
Judge

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Management Competencies / Fall 2012
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Blakey
Brenna
1
Rouser
Colin
4
Corbett
Caroline
1
Eifert
Tyler
4
Cole
Meghan
1
Domingo
Daniel
4
Weil
Beatrix
1
Fox
Dan
4
Dyer
Frank
1
Moore
Alexandria
4
Lombard
Christian
2
Wildey
Kevin
5
Bandy
Ryan
2
Thiessen
Marina
5
Dotzel
Sarah
2
Love
Crystal
5
Lee
Anders
2
Cotter
Patrick
5
Brown
Sammie
3
Knight
Thomas
5
Heggie
Bruce
3
Toole
Breezi
6
Welch
Alex
3
Rees
Tommy
6
Collins
Matthew
3
Abrate
Tomas
6
Kuczora
Maddie
6
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Class #9
Section 6
Class Matters
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Ten minutes for meeting with your
project group
Keep in mind your first group project is due on
October 24 – Extra Credit Viande Foodservice
Project
 Formal Group Project and Presentation are due
November 14

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Upcoming due dates
All instructions are on website
October 8 – Collecting No’s Assignment due
 October 24 – Group Extra Credit Viande
Foodservice Project due
 October 29 – Personal Development Plan due

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Next class (Monday, September 24)

Me
◦ An exercise
◦ Oriented toward learning objective:
 Prioritization, delegation, and administration

You
◦ Write in your journal!
◦ I suggest you give the assignment and
spreadsheet a 30-minute read before class
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