Transcript 2 - LibCMASS

 "If you have an apple and I have an apple and we exchange them, then
each of us will still have one apple. But if you have an idea and I have an
idea and we exchange them, then each of us will have two ideas".
• George Bernard Shaw
Methods for KNOWLEDGE extraction
Asst. Prof. Lubomira Parijkova, PhD
[email protected]
Career development and growth of every young man
and a specialist is not only linked to the development
of professional skills and competencies, but also the
so-called "soft skills" related to communication. It is
very important to work towards better
communication and presentation skills, even if they
are not part of the job description of the specialist.
These skills enable us to cope better in each sphere,
namely library, science, production, society and their
border areas.
Text methods
 include extraction of knowledge, information from documents
(methods, regulations, service manuals), statistics and
specialized literature (articles, monographs, textbooks). This
method is an archive tool that is widely used because each
study before starting, must rely on all or at least the most
important data accumulated to date of the study.
Game methods
 used in sociology, economics, management, pedagogy,
training of managers and politicians
Communication methods
 Passive methods
– The Expert has leading role in the procedure of extracting the
knowledge. The Manager only records results.
 Active methods
– initiative is a Knowledge manager is active and interacts with the
others - in interviews, surveys, games, dialogue, talk, etc.
Passive methods
 observation
 protocol analysis "think aloud“
 lectures
The main Active methods
 surveys
 interviews
 free dialogue
 games
Survey
Advantages
Possibility of standardized
consulting several
specialists.
Without pressure during the
procedure of interviewing.
Disadvantages
It is necessary to have an
experience for creating a
survey. The questions may
not understand correctly.
There isn’t a feedback
Interview
Advantages
There is a feedback
(We may clarify and specify
the questions)
Disadvantages
It takes a lot of time for
preparation of interview
questions
Free dialogue
Advantages
 Flexibility. Strong feedback.
 Ability to change the script
and form
Disadvantages
 High stress for the
interviewer
Lack of formal methods for
conducting the dialog
 Difficulty to reporting the
results