Transcript 17871-CertPM-CommsUnitGuideFinal

Apply Communications
Management Techniques
Unit Guide
Certificate IV in Project Management 17871
Qualification Code BSB41507
Unit Code BSBPMG406A
BSBPMG406A Apply Communications Management Techniques
Units of Study – Certificate
Units in the Certificate IV of Project Management
BSBPMG401A
Apply Project Scope Management Techniques
BSBPMG402A
Apply Time Management Techniques
BSBPMG403A
Apply Cost Management Techniques
BSBPMG404A
Apply Quality Management Techniques
BSBPMG405A
Apply Human Resource Management Approaches
BSBPMG406A
Apply Communication Management Techniques
BSBPMG407A
Apply Risk Management Techniques
BSBPMG408A
Apply Contract and Procurement Procedures
BSBPMG406A Apply Communications Management Techniques
Apply Communications Management
Techniques
On completion of this unit you will –
– have the skills and knowledge required to provide a critical link
between people, ideas and information at all stages in the
project lifecycle.
– be able to assist the project team to plan communications
• This unit is Ungraded which means that you will be found
Competent or Not Yet Competent based on the
completion of the assessment activities and the evidence
of competency provided.
BSBPMG406A Apply Communications Management Techniques
Elements of Competency
•
Each unit of study is composed of elements of
competency
•
Apply Communications Management Techniques
comprises 4 elements of competency –
1. Contribute to communications planning
2. Conduct information management activities
3. Communicate project information
4. Contribute to assessment of communication
effectiveness
•
Elements of competency are further broken down into
performance criteria, these can be found on the next
slides
BSBPMG406A Apply Communications Management Techniques
1. Contribute to Communications Planning
1. Identify, source and contribute relevant information
requirements to initial project documentation
2. Contribute to developing and implementing the
communications plan and communications networks
BSBPMG406A Apply Communications Management Techniques
2. Conduct information management activities
1. Gather, validate, store, retrieve, filter and disseminate
information within agreed procedures as directed, to aid
decision making processes throughout project life cycle
2. Maintain information to ensure data is secure and
auditable
BSBPMG406A Apply Communications Management Techniques
3. Communicate project information
1. Undertake communication within project, with client
and other stakeholders within agreed networks,
processes and procedures to ensure flow of necessary
information
2. Ensure reports are written and released in accordance
with authorisation, or drafted for release by others
3. Seek information and advice from appropriate project
authorities when in doubt
BSBPMG406A Apply Communications Management Techniques
4. Contribute to assessment of
communication effectiveness
1. Provide assistance in the ongoing review of project
outcomes to determine the effectiveness of
communications management activities
2. Report communication management issues and
responses to higher project authorities for application in
future projects
BSBPMG406A Apply Communications Management Techniques
Associated Readings
• Mandatory –
• PMBOK Chapter 10 – 10.1, 10.2, 10.3, 10.4 and 10.5
• Recommended –
 Learning Guide 1 – Define Project, page 6
 Learning Guide 2 – Develop Project Plans, pages 14 and 15
 Learning Guide 3 – Administer & Monitor Project, pages 11 and 12
 Learning Guide 4 – Finalise Project, pages 6 and 7
 Learning Guide 5 – Review Project, pages 2 to 8
BSBPMG406A Apply Communications Management Techniques
Learning and Assessment Activities
Forums - during weeks 11 and 12
Project Communication
Quiz – due week 12
Project Communication
BSBPMG406A Apply Communications Management Techniques
Team Assignment Criteria
Team Assignment
Components
Marks
Basic Competency
Higher Competency
Stakeholder Identification
5
Stakeholder Analysis Matrix
detailing major stakeholders
One stakeholder management
strategy per stakeholder
Stakeholder Analysis Matrix detailing
extensive internal and external
stakeholders
Several stakeholder management
strategies per stakeholder
Stakeholder Analysis
10
Power and Interest Grid with basic
rationale for stakeholder placement
Power and Interest Grid with
detailed rationale for stakeholder
placement
Communication Matrix
7
Communication Matrix covering
major stakeholder
Includes – Target audience,
Messenger, Purpose,
Media/Channel, Frequency
Communication Matrix covering
extensive internal and external
stakeholders
Several different media and
channels considered for each
stakeholder
Project Performance
Reporting
8
Mock up of a Project Status
Report
Template for Steering Committee
Meeting presentation
Total
30
19.5 to 25
BSBPMG406A Apply Communications Management Techniques
25.5 to 30
Best wishes for your studies
Crows Nest TAFE and the
Business and Commerce Business Line of the
Northern Sydney Institute
wish you success in your studies!
BSBPMG406A Apply Communications Management Techniques