Transcript Chapter 16 - Delmar

Chapter 16
Delegator and Decision Maker
Delegation
• Nursing delegation
– Transfer of authority to perform a task
• To someone who has shown competency in a particular area
– Delineate specific responsibilities
Wise Delegation
• Results in an organization that
– Accomplishes objectives efficiently
– Uses time effectively
– Has greatest degree of job satisfaction
Authority versus Competency
• Authority
– Official power vested in a position
• Designates employees the right to perform certain tasks
Authority versus Competency
• Competency
– Application of knowledge
– Interpersonal, decision-making, and psychomotor skills
expected for the job
• Performed within context of public health, safety, and welfare
Issue
• What can be delegated and what can not?
– Review the Nurse Practice Act
Five Rights of Delegation
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Right task
Under the right circumstance
Using the right person
With the right direction and communication
The right supervision
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Key Points to Delegation
• Stress results, not details
• Provide ongoing education for delegate
• Assist delegate with active problem solving
techniques
• Ensure your plan has clear and measurable goals
Key Points to Delegation
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Develop reporting systems
Give clear and realistic deadlines
Encourage accountability for results
Understand talents and personalities of your
employees
Barriers to Effective Delegation
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Over-delegation
Under-delegation
Uncertainty
Personal disorganization
Feelings of loss of control
Super-nurse desires
Liability and Delegation
• I will loose my license if…
• Liability situations
• Dumping situations
Effective Delegation Communication