Transcript Eesti Struktuurifondid - Estonia-Latvia

Communication within the project
Estonia-Latvia-Russia
ENPI CBC Programme
Project Management and Implementation training
20&21 February 2012
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH
Importance of internal communication
• For projects where many partners work together, a well
organised and managed internal communication is very
important and a critical success factor:
– Internal communication keeps all project partners aimed at
the same final goal
– Helps all involved parties to understand the project aims
and activities and their roles
– Allows to monitor project progress, keep the workplan
updated, anticipate difficulties in implementation…
• Good internal communication involves regular and
effective two-way communication with all project
partners
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH
Agree on communication procedures
• Agree on when and how and on what are you and your
partners communicating
• Make a format for (monthly) internal reports
• Agree on tools that will be used: e-mail, internal
newsletters, skype meetings, real meetings
• Agree on who is responsible for the website and who
and when will contribute for the updates
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH
Tools for internal communication
• Electronic:
– Email: Email has made sharing information much simpler, but
avoid clogging up inboxes with too much irrelevant information
(think about who should receive a cc.) Also, it can be one-way
and you cannot be sure emails are read or digested
– Intranet: It is a fast, interactive and cost effective way of
distributing information to a large number of people
– Internal newsletters (e-mailed or accessible via the intranet)
• Oral: regular meetings with your partners to coordinate tasks
for project implementation; tele or video conferences
• Written materials: Internal memos, meeting notes, progress
reports etc.
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH
So when your project has started
• Overall coordinator keeps in regular touch with all
partners
• All partners report regularly (monthly) to monitor
project progress
• Regularly meet (in person and via telecom tools)
➪Make minutes of those meetings and use them as
working documents!
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH
Remember
• Your project is a partnership and CBC project
➪ Invest in establishing good partnership relations
and clear and regular communication and
meeting procedures
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH
Internal/external communication
• Good internal communication is also a prerequisite
for efficient external communication and both of
them should be in line with each other:
➪ Ensures everyone speaks with one voice!
Ce projet est financé par l’UE
et mis en œuvre par un consortium dirigé par MWH