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Communication and Theatre 4/514 Issues in Organizational Communication What is organizational communication? Deetz: Organizational Communication is a way to describe and explain organizations. Communication creates organization. • Organizing is constituted through communicating • Structure is created and changed through communication • Communication is influenced by structure Language creates and limits choices. •What is contested? •What is privileged? •What is marginalized? We create meaning more than discover the truth . . . • Reality is mediated through the senses, culture and language. Therefore: The truth is local Commonality needs to be negotiated Topical orientation: We tend to reify . . . Set up a conceptual frame and make experience fit into it . . . And deny other frameworks. “The effective leader provides direction.” • What does this statement promote? • What does this statement deny? Following a scheme of researching produces results that depend upon the methodology. Or, what you see is what you get . . . and, where you stand is what you see. Linda Putnam: research perspectives: • Functional (empirical/scientific) • Interpretive • Critical • Deetz adds: dialogic. Theoretical Standpoint in Relation to Dominant Social Discourse (p. 11) dissensus dialogic post modern deconstructionist critical late modern reformist local emergent elite a priori interpretive pre-modern traditional normative modern progressive consensus So, what is organizational communication? From a normative position: Organizational communication reproduces laws of relationship designed to efficiently control people in order to compete in the marketplace From an interpretive standpoint: organizational communication serves to reveal cultural values that promote community. From a critical perspective: organizational communication unmasks forms of domination in order to reform power relations. From a dialogic view: organizational communication is an emergent negotiation among participants. *Deetz privileges this position in order to question assumptions that: • the marketplace should be valued. • cultural norms are natural. • power relations should remain invisible. End of Session