Transcript Communication Helpers and Blockers

Family Development Support Network
supports…
•Sharing information and ideas to help build
strong relationships with families
•Growing your peer network
•Promoting strategies for work-life balance
•Positive peer support
Sharing Our Collective Success

Success stories or innovative practices your center
has recently experienced related to supporting
strong families in your community

Communicating with Skill and Heart:
Communication Openers and Blockers (Chapter 2)
› Basic Skills for Listening Well
› Three Communication Helpers
› Nine Communication Blockers to Avoid
› Sharing Our Experience: Lessons Learned and
Skills Practiced with Families
› Skills Practice Challenge

(PowerPoint Slides from FDC ToT Training
Materials)
 Sharing
Our Experience:
› What other listening techniques have
been successful for you when working
with families?

Over the next week period, practice
communicating with others using the
following communication helps: “door
openers”, “encouragers”, “open
questions”.

Reflection questions:
› How did the person respond when you used
communication helpers?
› How did they promote more open and
genuine communication?
› What questions would you like to ask
other family workers?
› What story would you like to share?
› What resources would help you in your
work with families?
WHEN PEER PRESSURE IS POSITIVE,
IT’S CALLED PEER SUPPORT!
Next Support Network Call:
February 28th from 12:00-12:45