Transcript Family Engagement in Dauphin County

Engaging Families to participate
in a family group conference
Introduction of Presenters
• Troy Tate, Dereasha Leaks, Sandra Taylor,
Migdalia “Candy” DeJesus, Cynthea Gross,
Shavonne Tate ,
Today’s Agenda
• Welcome/Introduction of Family Members
• Brief summary about the Dauphin County
Family Advisory Committee
• Tell us who is here with us today
• In this workshop we will examine and
explore what's in a word or what we
perceive we see.
• We will engage you in various activities to
examine and explore these concepts
• Finally share with you some techniques for
effective communication and engagement.
Workshop Purpose:
• To encourage professionals and families to
examine and understand how we view
words.
• To explore how our responses to verbal
and non-verbal expressions are often
rooted in obvious factors such as; age,
culture, economic status, education and
personal values etc…, which can possibly
lead us to ineffective communication and
lack of engagement.
What is effective
communication?
According to Ask.com
Effective Communication means the ability
to express ourselves well, both verbally and
non-verbally, in ways which are proper to
our Cultures and Situations
Learning Objective:
• Participants will learn that although we
speak the same language. “ Words” can
mean something totally different from one
person to another. Words that are
misinterpreted can cause ineffective
communication and inability to engage
people.
Learning Objective 2:
Participants will learn simple techniques that
enable them to explore their own sense of
what they perceive is being said or viewed
, and how this can differ depending upon
different variables such as; age, life
experiences, economic status, and
cultures etc..
Activity # 1
“What’s In a Word?”
exploring how our inference of a word is usually based
on own life experiences ,values, culture, age etc..
Let’s look at a ,”WORD” together!!!
Participants will be engaged
• Activity # 1
• Activity # 2
• Exploration Exercise
• “What’s in a Word”
• Focusing on how we
• Exploration Exercise
• “Is what you see
inference a word
based on many things
such as life
experiences, values,
culture ,etc…
•
always the same as
what others see?”
Focusing on what we
perceive based on our
own experiences,
values and culture,
etc…
Activity # 3
Finally Participants will
have an opportunity
to view a short skit
which will
demonstrate how to
use a technique called
“CPR” of effective
communication which
leads to better
engagement between
families and
professionals
C- check in
P- pause
R- respond
Share our understanding of why
words and what we see can
mean different things .
• Participants will have
a better
understanding of how
and why words mean
different things to
different people that
are speaking the
same language.
• Participant will have
an understanding of
how and why people
see the same things
differently based on
their own life
experiences, cultures,
and values etc…
To Reiterate on how we can
effectively communicate and
engage
• Don’t be scared to
• Remember the simple
technique to help
improve effective
communication and
engagement between
professionals and
families, through the
use of C.P.R.
address the elephant
in the room such as
various differences;
age, cultural,
ethnicity, and being
honest will help with
effective
communication
CHECK IN (C)
• Don’t be afraid to state the obvious, when
you first meet to communicate.
• Be honest about what the obvious may
mean for the two of you communicating
• Tell the person you like to check in with
them to make sure you are hearing what
you think your hearing them say.
PAUSE (P)
• Be ready to stop
• Take time to listen
• Learn what someone is saying from their
prospective.
Respond After; (R)
• Checking in
• Pause
• Respond with clarity and mutual
understanding for effective communication
and engagement.
Thank you for allowing us to present this
workshop to you
We are the Dauphin County Systems of Care
Family Advisor Committee:
Troy Tate, Migdalia “Candy” Dejesus,
Shavonne Tate, Dereasha Leaks, Cynthea
Gross and Sandra Taylor
Contact: Troy L. Tate Sr.
[email protected]