Transcript Bringing Person Centred Approaches Into Our Everyday Work

Bringing Person
Centred Approaches
Into Our Everyday
Work
Max Neill 2007
Before Person Centred Planning
?
After Person Centred Planning
Problems of PCP
• Skilled facilitators are thin on
the ground
• Getting TIME to facilitate plans
• Ownership of the plan
• Services that value paper more
than real change in the person’s
life
• Focus on the person is lost in
between meetings
Too many plans
+
not enough action
=
Cynicism
Person Centred
Thinking Tools
Where do we put
Person Centred Approaches Now?
Zone of Judgement
and Creativity
Core Duties
Not our job
Not our job
“Someone else
should do it”
Zone of
Judgement
and
Creativity
“We think it’s great,
and we’ll do it
whenever we have
spare staff and resources”
Core Duties
“We have to find ways
to build
Person Centred Approaches
into our everyday work”
Skills needed to support people
Supporting
Dreams
Supporting Relationships,
Community Connecting
Being “Mindful” & Recording Learning
• Learning Log
• The 4 Questions
• Working/Not Working
Matching Staff and
Those Using Services
Recognizing and Sorting
Important To and Important For
& Finding the Balance Between Them
Learning, Using and
Recording Communication
Defining Staff Roles and
Responsibilities
© The Learning Community for Essential Lifestyle Planning, Inc. 2006
Building A One Page Profile
What People
Like and
Admire about
the person
Important To
the person
Important For
the person
One Page
Profile
Using What’s Working/Whats Not Working
To Build on the One Page Profile
What’s
Working
One Page
Profile
Person’s
Views
Families
Views
Others
Views
What’s
Not
Working
What’s
Working
Person’s
Views
What’s
Not
Working
Action
Plan
Families
Views
Others
Views
Further Thinking
:
Next Steps
I want more friends
We don’t properly
understand how the
person communicates
with us
We need to find the
right kind of people
to support the
person
Relationship
Circle
Communication
Chart
Matching tool
Communication Chart
When this is
happening
(or has just
happened)
The context –
what is
happening
outside the
person
In the
environment
What’s just
gone on
The ‘trigger’
……… does this
The behaviour
What others
notice
Can be seen,
heard and felt
by others
We think it
means
And we do this
What the
behaviour
means
What others
should do in
response
What the
feelings and
emotions are
What the
person wants
other people to
do
Whats going on
inside
Or not do
Matching Staff Supports
Supports Wanted
and Needed
Skills Needed
Personality
Characteristics
Shared Common
Interests
Learning Logs
Date Who
was
there
What
What went
happened well? What
did you
learn?
What did
not go
well?
What did
you learn?
Tools for building Person Centered
Descriptions
Communication
Chart
Matching
Staff
Relationship
Map
4 + 1 ?s
Reputations
Rituals
Learning Logs
Good Day/
Bad Day
Working/
Not Working
Person Centred
Reviews
Using staff matching
in recruitment
Replacing day notes
with learning logs
Communication
Charts
Sorting Important To
and Important For
Ways
Forward
Team plans and
purpose statements
One Page Profiles
Positive and Productive
Risk Assessment
Using doughnut and working/not working
in supervision and staff meetings
Learning Wheel
What needs to stay the same?
What needs to change?
Person
Centered
Description
Action
Planning
PCT Tools
Implementation
& Learning
© The Learning Community for Essential Lifestyle Planning, Inc. 2006
“There’s no such
thing in anyone’s life
as an unimportant
day”
Alexander Woolcott