Transcript NCAC Venturing Officers’ Association

How to
Communicate
Effectively
with Other
VOAs
NCAC Venturing
Officers’ Association
By: Lauren
Brown
NER MUSE
Conference 2014
What is Effective
Communication?
• MaSeR
• Message
• Sender
• Receiver
• Getting your point across without
“fluff”
Why is Effective Communication
Important?
• Communication is key to successful
relationships
• Being concise with your message
prevents confusion
• Shares your views AND news with
others!
Just in case you forgot….
Tier to Tier
• Develop relationships with your
fellow VOA’s on your tier
• Exchange best practices
• Exchange information
• Help them promote their projects
• Stay supportive and humble
Lower Tier to Higher Tier
• For example, Council to Area
• Let them know of your progress
• Don’t be afraid to ask for help (or
offer help!)
• Attend meetings when applicable
• Promote and participate in their
projects
Higher Tier to Lower Tier
• For example, Area to Council
• Check up on status of the VOA
• Communicate monthly (at a
minimum)
• Encourage Council VOA participation
in events and other projects
• Promote and participate in their
events
Who Does the
Communicating?
• The Vice President of
Communication!
• Communicates at least once a month
• Reports back to the VOA of their tier
• The President and Advisor should be
Cced in emails- they are the #1
contact
Sensitivities
• Be careful of your word choices
• Each VOA has its unique struggles
and strengths
• Be mindful of attitude
• Check yoself ‘fore you wreck yoself
• (Or have someone else check your
message before you send it out)
• Remember- a Scout is Courteous!
Methods of Communication
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Emails
Phone calls
Verbal
Facebook/other social media sites
Newsletters
Snail Mail
Smoke Signals
Bat Signal?
Discussion
What have you found to be most
effective when communicating with
other VOA’s?
What challenges have you met?
Is there a right or wrong way to
communicate?