Transcript Benefits of Job Descriptions

HR Basics:
Job Descriptions &
Performance Processes
Angie von Ruden-Doll
QBP HR Director
Benefits of Job Descriptions
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“That’s not in my
job description!”
Set expectations
Clarity
Understanding prior to accepting the job
Foundation for performance evaluations
Causes manager to consider what’s core to success
Personal expectations in addition to technical
Amendable
Performance Communication Scenario
• Mechanic very talented technically
• Strong ego that can make some customers feel
intimidated
• Lots of friends come into shop to socialize with
mechanic, affects his productivity but not his
quality