Transcript Document

The Forum:
Oktibbeha County
Leadership Development
Media Relations
Communication
• Common
• Community
Media Relations
The Communication Process
Sender
Message
Receiver
Disseminating information
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The Communication Process
Channel
Sender
Message
Noise
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Receiver
Basic principles
• “You cannot not communicate.”
• “The medium is the message.”
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Dealing with
the Media
When and How Do You Do It?
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Why the media?
First Amendment
• Congress shall make no law
respecting an establishment of
religion, or prohibiting the free
exercise thereof; or abridging the
freedom of speech, or of the press;
or the right of the people peaceably
to assemble, and to petition the
government for a redress of
grievances.
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Why the media?
First Amendment
• Congress shall make no law
respecting an establishment of
religion, or prohibiting the free
exercise thereof; or abridging the
freedom of speech, or of the press;
or the right of the people peaceably
to assemble, and to petition the
government for a redress of
grievances.
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Why the media?
The people’s right to know
Here’s Aundrea
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Crises
Handling Hot News
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• Minimize panic
• Maximize response
• Refute misinformation
• Promote accurate information
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• Non-response invites trouble
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All in a day’s work
• Dean assassinated in home driveway
• President flies girlfriend to town in
university plane
• Dean caught in state capital sex sting
operation
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All in a day’s work
• University tent falls on 500 fifth-graders
• Coach castrates steer to inspire win
over the Texas longhorns
• Animal rights activists protest
greyhound research
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News
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What’s news?
• Anything of interest to a
significant number of people
in a given group or area.
• Getting caught cold
on a hot topic.
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• Determinants
– Timeliness
– Proximity
– Importance
– Policy
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• Components
– Conflict/Controversy
– Progress
– Unusualness/Novelty
– Human Interest
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The Questions
– Who?
– What?
– Why?
– Where?
– When?
– How?
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The Questioners
• Reporters
–
–
–
–
Editors
Commentators
Publishers
Gatekeepers
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The Inverted Pyramid
Most Important Information
• Answers
before explanations
• Summaries
before details
• Conclusions
before discussions
• General statement
before specifics
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Supporting Data and
Examples
Least
Important
Data
Informing the Media
• News releases
• Feature stories
• Advisories
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News
Contact: (your name or
primary source quoted)
Phone: xxx-yyy-zzzz
Release Date: Month Day, Year
Dated after: Month Day, Year
Slug/Headline
Byline
Dateline -------------------------------
----------------------------------------.
Double-space; don’t hyphenate;
don’t split paragraphs between pages. --
-----------------------------------. -----------------------------.
-more-
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Press
Release
Format
Slug . . . #
---------------------------------------. ---------------------------------------------------.
------------------------------------. -----------------------------------------------------.
------------------------------------. -----------------------------------------------------.
-End-
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Press
Release
Format
Headlines?
Why Bother?
• For the same reason that newspapers
bother with them
– to grab readers’ (editors’) attention
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Style
Associated Press
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Quotes
(attribution)
• Use quotes to keep from editorializing
– avoid value judgments
• First quote: Use title, first name, last name
• Subsequent quotes: Last name only
·
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Plugs
• Include information about your
organization at the end of your article
• Types of information:
– Aims and goals
– Major activities
– Membership
– Cooperating organizations
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Dealing with the Media
It’s Personal and Professional
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Proper Response
•
•
•
•
•
•
•
Prepare
Right words
Choose facts carefully
No “no comment”
Never “off the record”
Your own words
Positive offsets negative
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The Future?
• Is now
– Blogs
– Citizen journalists
• The past is prologue
– Acta diurna
– Broadsides
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Local contacts
• Starkville Daily News
– starkvilledailynews.com
• Commercial Dispatch
– cdispatch.com/
• WCBI
– wcbi.com
• WTVA
– wtva.com
• StarkvilleNow
– starkville-now.com
Media Relations
• (662) 323-6586
• (662) 328-2424
• (662) 328-1224
• (662) 842-7620
• (662) 324-2489
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Communication
Listen
Speak
Read
Write/encode
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Bad Writing Hints
Or
"How to write like a doctoral student."
Source
http://ocean.st.usm.edu/~ddavies/gerald.html
Maintained by Dr. David R. Davies, University of Southern Mississippi.
Used by permission of Gerald Grow, Florida A&M University.
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1. Start with a simple statement:
• "We quit because nobody knew how
to program the computer."
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2. Put it in the passive voice, to
dilute the responsibility:
• "It was decided to quit."
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3. Expand with terminology that
does not add meaning:
• "It was decided to terminate."
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4. Build in noun strings:
• "It was decided to terminate project
processes."
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5. Add a qualifier of uncertain
relation to the original
statement:
• "On account of the status of the
computer, it was decided to
terminate project processes."
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6. Add noun strings and
terminology to the qualifier:
• "On account of the status of the
computer program assessment
planning development effort, it was
decided to terminate project
processes."
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7. Separate related words:
• "On account of the status of the
computer program assessment
planning development effort, it was
decided to terminate until a later
date project processes."
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8. Equivocate:
• "On account of the uncertain status
of the computer program assessment
planning development effort, it was
proposed and tentatively accepted to
terminate until a later date project
processes."
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9. Obfuscate:
• "Due to uncertainties in the status of
the computer program assessment
planning development effort,
proposals were carefully considered
and tentatively adopted to suspend
temporarily until a later date project
processes."
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10. Cover your tracks to make
yourself look good:
• "Due to unavoidable uncertainties in the status
of the computer program assessment planning
development effort, a number of contingency
proposals were carefully considered and one
was tentatively adopted to suspend on a
temporary basis until a later date those project
processes deemed unessential to the
expeditious fulfillment of contract
requirements."
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The problem?
Fog
Gunning-Mueller Fog Index
Flesch-Kincaid Readability Formula
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Readability scores
• Rating on the average number of
syllables per word and words per
sentence.
• Flesch Reading Ease score
• Flesch-Kincaid Grade Level score
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Readability scores
• Flesch Reading Ease score
– Rates text on a 100-point scale
– Higher score indicates easier to
understand document
– Aim for a score of approximately 60 to 70
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Readability scores
• Flesch-Kincaid Grade Level score
– Rates text on a U.S. grade-school level.
– For example, a score of 8.0 means that an
eighth grader can understand the
document.
– Aim for a score of approximately 7 to 8.
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Readability Levels
Grade
Levels
13 
12
11
10
9
8
7
6
5
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Warning
Atlantic Monthly
Wall Street Journal
Reader’s Digest
Ladies Home Journal
True Confessions
People, TV Guide
National Enquirer
Target
Readability Levels
Microsoft Word®
• Tools
– Options
– Spelling &
Grammar
– Show
readability
statistics
Media Relations
Clear the Fog



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





Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Source: Communication Briefings
(October, 1995)
Media Relations
You can break up long
sentences by replacing
“although,” “while,”
and “if” with
“however” and
“therefore”.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Keep
sentence
s short
Source: Communication Briefings
(October, 1995)
Media Relations
Original: Although
forecasters had predicted
a drop in interest rates
during this quarter, they
still see no long-term
effect on growth.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Keep
sentence
s short
Source: Communication Briefings
(October, 1995)
Media Relations
Revised: Forecasters had
predicted a drop in
interest rates in this
quarter. However, they
still see no long-term
effect on growth.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Prefer the
simple to
the
complex
Source: Communication Briefings
(October, 1995)
Media Relations
“It is simplicity that
makes the uneducated
more effective than the
educated when
addressing popular
audiences.”
-Aristotle
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Prefer
the
familiar
word
Source: Communication Briefings
(October, 1995)
• English language
– 400,000 entries in largest
dictionary
– At least 1,000,000 words
– Nearly 2,000,000, if technical
words counted
– College graduate’s vocabulary
• ~70,000 passive
• ~60,000 active
Source: World Wide Words © Michael Quinion
Media Relations
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Prefer
the
familiar
word
Source: Communication Briefings
(October, 1995)
Media Relations
•
•
•
•
•
•
Utilize
Contribute
Beneficial
Acquire
Approximately
Difficult
•
•
•
•
•
•
Use
Give
Good
Get
About
Hard
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Avoid
unnece
ssary
words
Source: Communication Briefings
(October, 1995)
Media Relations
“Vigorous writing is concise.
A sentence should contain
no unnecessary words, a
paragraph no unnecessary
sentences, for the same
reason that a drawing
should have no
unnecessary lines and a
machine no unnecessary
parts.”
-William Strunk, Jr.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Avoid
unnece
ssary
words
Source: Communication Briefings
(October, 1995)
Media Relations
“Vigorous writing should
contain no unnecessary
words or sentences just as
a drawing should have no
unnecessary lines.”
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Put
action
in
your
verbs
Source: Communication Briefings
(October, 1995)
Media Relations
When application of pressure
is employed by the
operator, removal of the
pin is accomplished.
Press the pin to remove it.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Write like
you talk
Source: Communication Briefings
(October, 1995)
Media Relations
Should the supply of national
report forms sent to you not
be sufficient to meet your
requirements, application
should be made to this office
for additional copies.
Contact my office if you
need more national
report forms.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Use terms
Reader’s
experience
Variety
your reader
To express
can picture
not to impress
Source: Communication Briefings
(October, 1995)
“A powerful agent is the
right word. Whenever
we come upon one of
those intensely right
words in a book or a
newspaper the resulting
effect is physical as well
as spiritual, and
electrically prompt.”
-Mark Twain
Media Relations
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Tie in with
your
reader’s
experience
Source: Communication Briefings
(October, 1995)
Media Relations
Mississippi State University’s
former president expected the
faculty and administrators to
take risks.
“You can’t steal second with
your foot on first.”
- Mac Portera
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Make
full use
of
variety
Source: Communication Briefings
(October, 1995)
Media Relations
• Average about 17
words per sentence
• But, don’t make every
sentence the same
length
• Establish a rhythm
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Write experience
to
Reader’s
Variety
express not to
To express
impress
not to impress
Source: Communication Briefings
(October, 1995)
Media Relations
My advice to you, especially but not
exclusively to be followed during the
period of time when, as a professional,
you seek to improve your abilities at an
institution of higher learning (such as
Mississippi State University, also known
as a land-grant institution), is that you be,
in all instances where appropriate and in
all situations of a communicative nature,
brief, in the sense that you constantly
speak to the possibility of creating
meaningful dialogues using a contextual
framework the ideation relevant to the
fewest (in the sense of least) possible
units of linguistic transfer of meaning from
one conscious entity to another.
Clear the Fog










Short sentences
Simple vs. complex
The familiar word
Unnecessary words
Action verbs
Write like you talk
Picture terms
Reader’s experience
Variety
To express
not to impress
Source: Communication Briefings
(October, 1995)
Media Relations
Be brief.
Remember
to
• Keep
•It
your communications
• Short &
• Simple
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