Transcript Communication 1A

Communication 1A
An introduction to interpersonal communication
WEEK 15
Revision
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Week 1: Introductions: communication process
• Types of communication
• An exercise looking at cartoons: what
they told us about communication
• What is theory?
• What is communication theory?
• Communication definitions
• Barriers to communication
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Week 2: Introductions: communication process
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Impromptu talks
Reflection on public speaking
Effective oral presentation skills
Case study work: the communication
process
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Week 3: Oral presentation skills
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Preparation of a two minute talk
Practising talks (in pairs)
Presentation of talks (to the class)
Reflection on public speaking
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Week 4: Interviewing and questioning
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Effective Introductions
Experiences of interviews
What is questioning?
Interviewing
Specific look at job interviews
Role play – job interview
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Week 5: Listening skills for effective communication
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Qualities of a good listener
Listening role plays
Review communication model
Definitions of listening
Stages of listening
Barriers to listening
Types of listening
Chinese character: to listen
Listening quiz
Personal written reflection
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Week 7 & 8: Group dynamics
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Introducing the essay assessment
Introducing groups
Group dynamics
Being part of a group
Factors that affect group work
Leadership
Different processes of decision making
Consensus
More group work
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Week 9: Assertiveness / preparing for persuasive talks
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Introducing assertiveness
How to increase your assertiveness
‘How assertive are you?’
Becoming assertive
Assertive role plays
Persuasive talks: Preparation for the
assessment
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Week 10: Conflict
• What is conflict?
• Conflict presentation: group work
• Stations exercise
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Week 11: Perception and communication
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What is perception
Perception images
Perception and communication
Definition of perception
Perception theory
Exploring what occurs in perception…
Individual writing activity
Perception and communication models
Reflection (summing up)
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Week 12: Intercultural communication
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Perception and culture
What is culture?
What is going on here?
Theory: Hofstede, Pedersen & Hofstede
What is going on here…Part two
Practise persuasive talk presentation
Present practice persuasive talks
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Week 14: Non-verbal communication
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Recap intercultural communication
Introducing non-verbal communication
Defining non-verbal communication
Theory: non verbal communication
Exploring non verbal communication:
group exercise
• Eleven decisions