Transcript OBSTACLES OF THE COMMUNICATION PROCESS

OBSTACLES OF THE
COMMUNICATION PROCESS
SEPTEMBER 2011
THE COMMUNICATION PROCESS
• We already talked about the communication
process that is a system that transmits
information to another system that is capable
of receiving it. This week we are going to
study obstacles that make the communication
process to fail.
Obstacles of the
Communication Process
• Communication barriers are those elements that
negatively affect their effectiveness. There are
several elements that we consider as obstacles of
these negative aspects:
1.
2.
3.
4.
5.
6.
SEMANTIC OR VERBAL
ENVIRONMENTAL
PSYCHOLOGICAL
INTERPERSONAL
CULTURAL
PHYSIOLOGICAL
SEMANTIC OR VERBAL
• Is part of linguistics that is
responsible for studying the
meaning of words, many of them
have several meanings. But the
receiver, for many factors can
interpreted differently or in some
cases, do not understand, which
influences the deformation or the
failure of the message.
ENVIRONMENTAL
• Local circumstances are presented not in individuals but in the
environment that prevent good communication such as noise,
lighting, distance, media failure that is used to send a message
PSYCHOLOGICAL
Represents the particular psychological
situation of the sender or the
receiver of information, sometimes
caused by appreciation or rejection
of the receiver or the sender, can
be due also to emotional states
(fear, anger, sadness, joy) or
prejudice to approve or disapprove
what other says, cannot read what
is written, does not understand or
believe what you hear or read.
INTERPERSONAL
• This matter is between two people who have
negative effect on mutual communication.
These interpersonal barriers are incorrect in
different perceptions.
CULTURAL
• They occur when there
are differences
in
education between the
sender and the receiver
and therefore the failure
to
understand the
message.
PHYSIOLOGICAL
• The result from malfunctions and other
dysfunctions and limitations.
REFERENCES
Díaz Castañeda Rodolfo (2008). Comunicación y Educación. Siete contribuciones teórico conceptuales. USA. www.lulu.com.
Tobón Sergio (2008). La Formación Basada en Competencias en la Educación Superior. Guadalajara, México: Curso IGLU 2008.
Tobón Sergio (2206). Aspectos Básicos de la Formación basada en Competencias. Proyecto Mesesup.
Rivas Navarro Manuel (2000). Innovación Educativa Teoría, Procesos y Estrategias. España: Editorial Síntesis.
De la Torre Saturnino, Jiménez Bonifacio, Tejeda José, Carnicero Paulino, Borrel Nuria, Medina José Luis. Cómo Innovar en los
Centros Educativos. Estudio de Casos. España: Editorial Española
De la Torre Saturnino, Barrios Oscar (2000). Estrategias Didácticas Innovadoras, Recursos para la formación y el cambio.
España: OCTAEDRO.