Significant Audit & Risk Assessment
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Transcript Significant Audit & Risk Assessment
Presented by Sandra Healy, CGFM
Principal Auditor
Idaho Transportation Department
Audit of Idaho Transportation Dept’s
Division of Motor Vehicles - 2009
Vehicle Services Section & Financial Unit
Fraud discovered at a county DMV office
Data analysis
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County Headline
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DMV & Counties
DMV works closely with counties
MOA’s with Assessors & Sheriffs Offices
Risks & Internal Controls
Data analysis of all counties
Visits to 23 assessors offices/44 counties
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Visits to Counties
Goal:
Gather best practices
Offer suggestions to improve internal controls
Wide range of cash handling procedures
Counties welcomed internal control ideas
Ada County Internal Auditor
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Assessors’ Conference
Presented on cash handling internal controls
Shared concerns about safeguarding cash
Best practices to be distributed to counties
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Results of DMV Audit
Financial unit became the Internal Control, Fraud
Prevention and Finance unit
Increased emphasis on internal controls, fraud
detection & prevention
Centralized DMV mail handling to secure receipts and
distribute work to units
Provided ‘Items for Consideration’ in development of
new data base system
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Individual Audit Risk Assessment
Risk assessment for internal audits
Improve Internal Control awareness and education
Survey of employees on their unit’s internal controls
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Pilot Training Program
Developed Internal Control training for front line
employees
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Objectives
Interaction
Increase awareness
Increase understanding
Confidence to speak up
Confidence to suggest improvements
Survey
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Brainstorming
What are Internal Controls?
What is the purpose of Internal Controls?
What is ethical behavior?
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Understanding Internal Controls
You may or may not realize that you are affected by
internal controls throughout your daily lives.
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COSO MODEL
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Control Environment
Foundation of internal controls
Baseball example
Integrity and ethical values
Commitment to competency (staff)
Management’s philosophy & operating style
Managing change
Communication
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Control Environment
Accountability
DMV
Your Section
Transparency
Customer Service
ITD
Efficiency
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Risk Assessment
Know your goals & objectives
Identify potential risks to the achievement of goals &
objectives.
Risks are the opposite of goals & objectives
Risks are what are addressed by internal controls
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Control Activities
Policies, procedures and other safeguards to ensure
objectives are accomplished
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Information & Communication
Information must be identified, captured and
communicated
Communication must go up, down and across an
organization and must be timely
Communication enables people to carry out their
responsibilities
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Monitoring
Evaluation and feedback processes (self evaluations,
performance evaluations, peer reviews, audits, reports)
Monitor organizations performance over time
Monitoring should be a regular activity
Part of culture
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Internal Control Survey
Send employees link to survey in SharePoint
Positive statements on internal controls
Statements grouped by 5 components
Strongly agree to strongly disagree
Comment section for ‘disagree’ and ‘strongly disagree’
responses
Calculated weighted average for each component
Compiled comments
Surveys were anonymous
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Results
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Survey Results
Significant # of comments
Used in audit planning for Motor Carrier Services Unit
Shared with DMV management and HR
Held meetings with employees to discuss results
Requested feedback on the training & survey
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In Summary
DMV is inherently a high risk area
Internal Control training at staff level beneficial
Employees felt a part of the process
Survey provided insight into the unit’s environment
Audit planning feedback
Survey designed for use
in any section
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Thank You
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Contact Information
Sandra Healy, CGFM
Principal Auditor
Idaho Transportation Department
Office of Internal Review
PO Box 7129
Boise, ID 83707-1129
[email protected]
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