Transcript Why Dot2Data for your Remote DBA

Vision
To grow to be a reliable IT Infrastructure partners to our
global clients / customers by offering cost effective,
precise, professional & customized Remote DBA support /
services / solutions.
Quality Policy
MonITor, Manage, Migrate, MITigate & Measure-up
Remote DBA performance standards.
Not just a Lingo
DBA is in our DNA
We value the roots of our survival (Business)
We Remote when your Business Emotes (Support)
We partner what you cherish (Services)
We make IT simple for you (Solutions)
Happy Client is our Business Grammar & Glamour
We & Our Team
About us
Our solutions are the result of a cumulated 100 years of
domain expertise of the leadership team aptly supported
by a ‘growing-in-size’ team of qualified / certified / realworld DBA professionals specialized in extending the
Remote DBA services that ensure data privacy & proactive
tuning of your database.
Client business needs + Long-term Relationships
=
Our Bread & Butter
In Pursuit of Excellence….
We Do IT
So You Don’t Have To.
We Understand your Business
Doing business in technology-dependent times needs a reliable partner to design
& implement solutions that enables businesses to grow better…..regardless of
the industry, geography or maturity. In the midst of such rapid, even chaotic
technological growth, technology infrastructure that is agile, efficient, and costeffective will become the key differentiator in making businesses successful and
helps companies to perfect on their core services and products.
Global organizations are re-examining IT in customer interface processes and
looking at how remote IT Infrastructure can address their business problems.
Indeed, it has become a lever for growth.
Not Just Support……We Partner your progress
Dot2Data partners with multiple customers to help them grow more competitive
in their industry by offering the best and most innovative technology
infrastructure solutions available. We hope that you, too, will find our expertise
valuable. No matter whatz the time (or) the day, you can rely on our 24×7 DBA
services across all major database platforms that would add to your revenues
and allows you focus more on your business.
In Pursuit of Excellence….
Our DBA team has the experience and skill set you need to ensure high
performance, security and availability of your database environment.
Our Database Management suite of service manages your database throughout
the application lifecycle including design, development, deployment and
management of data-driven application.
We are hands-on to service all your complex business reporting and high volume
of analytics requests. Dot2Data DBA solutions will help you fulfil these needs with
great efficiency and speed.
You no longer have to do much manual manipulation of data and files to achieve
the reporting you need, so turning around requests, both internally and
externally, is much faster than ever before.
In Pursuit of Excellence….
2
Why Dot Data for your Remote DBA ?
DOT2DATA professionals have the experience and skill sets that you need to
ensure your database environments have high performance, security and
accessibility. Databases provide the underlying support to your customer service,
production operations, internal operations, and sales and marketing. From dayto-day operations to strategic decision-making, your databases are the engines
that drive your business.
In Pursuit of Excellence….
Levels of SLA
DOT2DATA has a strong SLA understanding that aligns with the customer
expectations on our service standard.
Our customized Customer Friendly SLAs includes all the services that cater to
the needs of the individual customer group and customizable upon special
requirements of our customer.
We offer diversity in the levels of SLA to our customers to choose the one that
suits their requirements, needs and budget.
We also offer standard package of services based SLA that includes the
universal standard services requirements of general customers.
Added to this we have an excellent and experienced service level management
team which assures you the quality, quantity and timely provision of service
In Pursuit of Excellence….
2
The Dot Data AD>ANTAGE
Special proprietary remote database monitoring and support techniques;
Mission-critical databases that entail high levels of accuracy and consistency ;
Uses only trustworthy Oracle, SQL server, MySQL, Hadoop experts;
Experts available in the areas of Database, Java and System development;
Ensure high performance, security and accessibility to databases;
Successful track record in planning, implementing and managing large scale
projects in Consistent Time-lines.
In Pursuit of Excellence….
“DOT2DATA provides exceptional and outstanding
remote DBA support, which has been
acknowledged by the customers at all, tiers. Its
exceptionally good repute reflects this
acknowledgement.”
In Pursuit of Excellence….
Packages & Pricings
DOT2DATA offers quality & cost effective Remote DBA services and
agrees to the delivery of promised stability, reliability, and
performance of databases.
We offer various kinds of standard & flexible remote DBA support
and remote DBA services plans (fixed price plans and customizable
tariff plans) that can be customized according to your requirements.
We provide you guaranteed resolution of critical issues, database
availability, optimum database performance and fast response
times.
Response Time Based
Fully Customized
Gold
In Pursuit of Excellence….
Silver
Platinum Full
Bronze
Fully Customizable
The client can pay a monthly service fee based on the coverage
level he requires. On an average, this should cost any company
35% to 60% less than the cost of a fully loaded DBA. The client
can pick which services he wants active between 9 AM to 6.30
PM. The client picks which services he wants 24x7x365. The
client picks the number of system support hours included.
24x7x365 Monitoring & Support
Platinum Full
Ideal for those situations where the client's database system is
urgently needed all the time. We make sure the system is
running and tuned properly around the clock because a
successful business requires it.
24x7x365 Support & Business Hours Monitoring
Gold
Ideal for those situations where the client's database system is
urgently needed during business hours (relative to the
respective time zone), but it also needs to be available 24x7. We
make sure the client's system is running and tuned properly
when the business most needs it and are on-call to help out
anytime.
Business Hours Monitoring & Support
Silver
Ideal for those situations where the client's database system is
only needed during business hours (relative to your time zone).
We make sure the client's system is running and tuned properly
while the business needs it - during the most critical time of the
day - business hours.
On – call Support
Bronze
In Pursuit of Excellence….
Option to call seasoned database professionals for on-call
support with their questions and problems.