Transcript The Nature of Intercultural Communication

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Intercultural communication: communication
between persons of different cultures.
Intercultural business communication:
communication within and between
businesses that involves people from more
than one culture.
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Riol (read it out loud) (p. 5, last paragraph):
“Whereas communication is a process, culture
is…”
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Riol (p. 6, last paragraph): “Another way to
describe culture is by using the cultural
metaphor…”
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Subcultures are groups of people possessing
characteristics traits that set apart them from
others within a larger society or
macroculture.
The U.S. macroculture is white (66%).
Subculture examples: teenagers, baby
boomers, African Americans, Latin
Americans, etc.
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Riol (p. 7, last paragraph): “Stereotypes,
perceptions about certain groups of people or
nationalities, exist….”
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Riol (p. 13, first paragraph): “When
encountering someone from another
culture…”
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Riol (p. 14, last paragraph): “In order for
managers to be successful interculturally…”
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Riol (p. 24, 3rd paragraph): “ The U.S.
economic system is capitalistic…”
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Riol (p. 25, 3rd paragraph): “The Chinese
government is supporting the growth of the
private sector…”
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Riol (p. 25, 5th paragraph): “Germany in one
of the largest economies in Europe…”
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Riol (p. 45, 2nd paragraph): “In the United
States, People like to believe …”
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Riol (p. 45, 5th paragraph): “The Chinese are a
hospitable, yet reserved, people…”
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Riol (p. 46, 1st paragraph): “As an
individualistic culture….”
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The attitude of valuing ourselves as separate
individuals with responsibility for our own
destinies and our own actions.
Believe in self-interest, independence,
creativity, curiosity, assertiveness, and selfesteem.
Examples: Germans, European Americans,
Dutch.
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The attitude to emphasize common interests,
conformity, cooperation, and
interdependence.
Believe in responsibility, politeness, and
respect for elders and family.
Examples: Japan, China, India, and Puerto
Rico.
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Values form the core of a culture.
Values are social principles, goals, or
standards accepted by persons in a culture.
The family value in China vs. the family value
in U.S.
Attitudes are our likes and dislikes to certain
people, objects, or situations.
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Riol (p. 52, 2nd paragraph): “Some val;ues
held by people in the United States are …”
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Riol (p. 56, 5th paragraph): “This attitude
toward a woman’s role …”
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People in the U.S. value work and tend to
subscribe to the work ethic.
Japanese work even harder, and they are
expected to be so by their families.
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Riol (p. 60, 5th paragraph): “Truth, according
to U.S. beliefs…”
Riol (p. 61, 2nd paragraph): “Although many
U.S. Americans are inclined to believe that …”
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The trauma that you experience when you
move into a culture different from your home
culture.
Riol (p. 74, 2nd paragraph): “Engholm (1991)
has identified …”
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Please share the cultural shock happened to
you.