Transcript File

16
HUMAN RELATIONS
IN A WORLD OF
DIVERSITY
McGraw-Hill/Irwin
Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
Objectives
Diversity’s affect
on human relations
Prejudice
challenges to
human relations
Origins of
Prejudice
Types of
discrimination
Connections
between prejudice,
discrimination and
self-esteem
How to decrease
prejudice
2
A Diverse Society
3
A Diverse Society
Why is it
important to
examine your
own prejudices?
4
Don’t Make Mistakes Like
These:
5
Don’t Make Mistakes Like
These:
6
Don’t Make Mistakes Like
These:
7
Don’t Make Mistakes Like
These:
8
Companies Have Regular
Diversity Training
9
Prejudiced Attitudes
Stereotypes
Prejudice
Discrimination
10
Stereotypes

a thought or belief about members of a given group

Can be positive


Asians are good students and employees
Can be negative

Asians are bad drivers
11
Stereotypes
Why are
stereotypes
potentially
damaging?
12
Prejudice

to prejudge or make a judgment without knowing a
person beforehand

Can be positive


May lean toward or favor a person or group
Can be negative

May lean away from or disfavor a person or group
13
Prejudice
Why is a
prejudice
potentially
damaging?
14
Discrimination

acting on a prejudicial attitude

Civil Rights Act of 1964


makes it illegal to discriminate against anyone because of
race, color, religion, sex, or national origin
Equal Employment Opportunity Commission

monitors anti-discrimination laws
15
Why are People Prejudice?
16
Origins of Prejudice
Social
Causes
Cognitive
Causes
Emotional
Causes
17
Social Causes
People form prejudices to try to raise their own self-esteem.
It’s easier to feel superior when others are inferior.
Prejudice helps people define themselves and feel socially accepted.
Conforming to a group’s standards helps people feel more accepted.
Institutions unintentionally creating racism, sexism, etc.
Movies, TV Commercials, Authority Figures
18
Cognitive Causes
the mind quickly sorts information into categories
Young or
Old
Male or
Female
Baggy
Pants or
Fitted
Pants
Race
19
Emotional Causes

Ethnocentrism
–
the belief that one’s ethnic group is more normal
than others
20
Types of Discrimination
Homosexuals
Overweight
People
Sexism
Economic
Prejudice
Racism
Elderly
People
with
Disabilities
Religious
Groups
Pregnant
Women
21
Racism

prejudice and discrimination based on race


difficult to overcome
ethnocentrism is one of the factors in this problem
Research shows:
African American employees are recommended
less for promotions than white employees
45% of black children live below the poverty line
75% of Division I black athletes fail to graduate
There are more black men in jail than in college.
Black students make up nearly 40% of learning
disabled students.
22
Racism
If you noticed someone being racially
profiled or racism occurring around
you, would you say something?
23
Economic Prejudice

the struggle and resentment between the
haves and the have-nots
24
Economic Prejudice
What can YOU do to decrease
economic prejudice?
25
Sexism

Male chauvinism


male superiority over females
Workplace Conditions



Difficult to get into middle and upper level
management
Women make about $0.77 for every dollar that
men make
Women must choose between the Fast Track and
the Mommy Track
26
Sexism
A businessman is aggressive.
A businesswoman is pushy.
He is careful about details.
She’s picky.
He loses his temper because he is She’s bitchy.
so involved in his job.
She’s moody, so it must be her time
He follows through.
of the month.
He’s firm.
She doesn’t know when to quit.
He makes wise judgments.
She’s stubborn.
He’s a man of the world.
She reveals her prejudices.
He isn’t afraid to say what he
thinks.
She’s been around.
He exercises authority.
She’s a tyrant.
He’s discreet.
He’s a stern taskmaster.
She’s outspoken and opinionated.
She’s secretive.
She’s difficult to work for.
27
Overweight People
28
Homosexuals

This controversy revolves around:
1.
2.
Is homosexuality a choice or genetic?
Should homosexuality be protected from
institutional discrimination just like race, gender,
religion, etc.?
California
Colorado
Connecticut Hawaii
Illinois
Iowa
Maine
Maryland
Massachusetts New
Mexico
Minnesota
Nevada
New
Hampshire
New Jersey
New York
Oregon
Rhode Island Vermont
Washington
Wisconsin
29
The Elderly

Until 1967 no law protected older people from
discrimination

Age Discrimination in Employment Act
–

protects employees and job applicants from being
discriminated against because of their age
Ageism
–
negative attitudes toward older people
30
People with Disabilities
18% of the U.S. population in the 18-64
age group is physically or developmentally
disabled
• 85% of this number who could be working are not
Americans with Disabilities Act
• allows people with disabilities to enjoy most of the
benefits everyone else does
31
Religious Groups
Employers may not treat employees different because of their religion.
Employers cannot be required to participate in a religious activity as a condition
of employment.
Employers must reasonably accommodate employees sincerely held religious
practices unless doing so would impose an undue hardship on the employer
Employers must take steps to prevent religious harassment of their employees.
Employers may not retaliate against employees for asserting rights under Title
VII
32
Pregnant Women
33
Sexual Harassment

unwelcome sexual advances, requests for
sexual favors, and other verbal or physical
conduct of a sexual nature
Daily, Jack visits the job site of
Charlie teasesRachel
his cohis crew and when he passes
workers with starts
Sherry, he occasionally gives
comments likeweekly
“You’re
Mark
displays
nude
Last
night,
Robert
went
to
a
business
dinner
with
his
boss,
Marie. He
her a hug or a pinch on the
grumpy today;staff
I bet
female
centerfolds
in
the
expected the entire staff to e there, but it was
just the
two
of them.
butt.
you
were
alone
last
meetings
office
herestaurant
shares with
The
was dimly lit and had a romantic
night.” atmosphere;
with aRobert
dirty
Eileen
and
Sam.
quickly realized
that
the
focus
of
the
dinner
was
Marie’s
attraction
to
The loading dock crew whistles
joke.
him. Just before
suggesting
nightcap at her house, she mentioned
and comments
onaMichele’s
the promotion
Robert
figure
whenwas
sheseeking.
wears tight jeans
and sweaters.
34
Prejudice, Discrimination, and
Self-Esteem

A general observation about extremely
prejudiced people is that they may suffer from
low levels of self-esteem.

Tolerant people are comfortable with who
they are and have little trouble accepting
others.
35
Looking Ahead

Proximity
–

Equal Status
–

If employees interact and communicate the chance
they will come to like each other increases.
When companies hire all types of employees into
all levels within the company.
Interdependence
–
When members of different groups must cooperate
and depend on each other to reach a common
goal.
36
Strategies for Success

Reducing sexual harassment:
1.
2.
3.
Write a policy statement.
Post the policy statement in a public place.
Talk about the policy.
37