Transcript Slide 1

Attitudes and
Behavior
Cognitive Dissonance: Why
oh why?
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We like a product more if we pay for it than if it were
free
We like a product more after we buy it
We like our romantic partner more after we are
committed to the relationship
We like someone more after we freely agree to do a
favor for that person…
We can rationalize almost any behaviour…
Attitudes and Behaviour
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Attitude: subjective evaluation of objects or persons
in the world
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Ex: political, racial, sports, consumer,…
An especially important type of attitudes are those
about social groups
Components of attitudes:
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Affective: emotional reaction to object
Behavioural: actions taken towards or because of
object
Cognitive: beliefs about object
ABC of Attitudes
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Attitudes Sometimes Conflict with Other Powerful
Determinants of Behavior
Attitudes predict behaviour when there is…
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Accessibility: Ex, activating environmental attitude &
voting for Kyoto protocol
Motivational relevance: Olympics vote & sports fans
Constraints: circumstances, norms that limit the
expression of that attitude
Predicting Behavior From
Attitudes
Attitudes are sometimes based on vague,
secondhand information
Mismatched attitudes and actual attitude
targets
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Death penalty
Predicting use of birth control pills
Predicting Behavior From
Attitudes
Attitudes are sometimes based on vague,
secondhand information
Mismatched attitudes and actual attitude
targets
“Automatic” Behavior that Bypasses
Conscious Attitudes
Prime - a stimulus presented to mentally activate a
concept temporarily, and hence make it
accessible
Primes strongly influence
behaviour
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Bargh, Chen & Burrows (1996)
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Independent variable: Implicit activation of
“elderly” stereotype:
• Bingo, Florida, wrinkle
• vs. neutral words (chair, Minnesota, tree)
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Dependent variable: walking speed
Primes are stronger predictors of
behaviour than self-reported
attitudes
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Shariff & Norenzayan (2007)
Reported belief in God (attitude)
 God prime (Divine, spirit, prophet, sacred
etc.) vs. neutral prime
 Measure of generosity: how much of $10
offered to stranger?
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Study 1: Belief in God. Difference is ns at p=.75. n=50.
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bott om half
median split by belief in God
top half
Study 1
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Cash Offered
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No Prime
Religious Prime
Study 2
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Cash Offered
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Neutral
Prime
Secular
Prime
Religious
Prime
Predicting Attitudes From
Behavior
Cognitive Dissonance Theory
(Festinger, 1957)
inconsistencies between a person’s
thoughts, sentiments, and actions create
an aversive emotional state (dissonance)
that leads to efforts to restore
consistency
Cognitive Dissonance
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Cognitive dissonance theory: attitude change can
occur as a result of an inconsistency between
attitude and behaviour
People are motivated to maintain consistency in
their beliefs and behaviours
When attitude is inconsistent with behaviour, people
experience dissonance = discomfort
Dissonance can be reduced by 1) changing
behaviour or 2) changing attitude
Predicting Attitudes From
Behavior
Induced (forced) compliance - subtly
compelling individuals to behave in a manner
that is inconsistent with their beliefs, attitudes,
or values, which typically leads to dissonance
and to a change in their original attitudes to
reduce their dissonance
Festinger and Carlsmith (1959) experiment on
forced compliance
Effects of Induced Compliance
Smaller the
amount, more
attitude change!
Ss had to justify
to themselves why
they had to lie to
other for so little
money
“Spread of Alternatives”
Study (Brehm, 1956)
• Aesop’s fox and the sour grapes
• Subjects rate desirability of potential items they
could win
• Then they are given option to pick between two
middle-range options with similar ratings
• They they are asked to rate them again
• Subjects significantly downgrade the rejected item!
Go Ahead, Rationalize. Monkeys Do It Too!
(Egan, Santos, & Bloom, 2007)
Monkeys show
equal preferences
Monkeys choose
Red OR Blue (say
chose Red, rejected
Blue)
Critical Test: which
one would Monkeys
choose? Blue OR
Green?
Results
Fig. 3. Mean % of choices of novel but
equally preferred option (C) in the choice
and no-choice conditions
4-y. o. children choosing stickers
 Amnesiacs (impaired short term memories)
choosing paintings
 Suggests rationalization is quite basic and
may not need conscious reflection
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Predicting Attitudes From
Behavior
Effort Justification - tendency to
reduce dissonance by finding reasons
for why you have devoted time, effort,
or money for something that turned out
to be disappointing
Aronson and Mills (1959) ‘initiation
experiment’
Self-Perception Theory
self-perception theory - people come to
know their own attitudes by looking at their
behavior and the context in which it
occurred and inferring what their attitudes
must be
No discomfort or arousal
Cognitive Dissonance:
Arousal
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If cognitive dissonance is aversive, it should be
accompanied by a high arousal level
Anti-attitudinal essay study
Subjects were induced to write essays contrary to
their attitudes
Free choice group vs. no-choice group
Which group should change attitude more?
Which group should experience more arousal?
Arousal and Attitude Change
F 15.4
Predicting Attitudes From
Behavior
Self-Affirmation and Dissonance
self-affirmation theory - taking stock of one’s
good qualities and core values, which can help
a person cope with threats to self-esteem (and
eliminate feelings of dissonance)
Steele (1988) study of science vs. business
majors