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© Mark E. Damon - All Rights Reserved
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Meeting
Needs of
Patients
Personal
Space
Cross
cultural
Communication
Spirituality
and
Traditions
Mental
Illness
Basics
Mental
Illness
Treatment
Round 2
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Final
Jeopardy
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Scores
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Even more important than safety
needs, humans need these things
first and foremost (according to
Maslow’s Hierarchy of needs)
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What are physiological needs (or
oxygen, food, water)
Scores
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The process of integration of
members into an established,
generally larger community. It
can result in a loss of many
characteristics of the absorbed
group.
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What is:
Cultural assimilation
Scores
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Culture includes shared
background and experiences.
List three factors that make up
“culture”
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What are: language,
communication style, beliefs,
customs, attitudes, perceptions,
values
Scores
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When we refuse to be open and
don’t try to understand, we form
prejudices. List three things
people can form prejudices about
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What are: a)Age, b)Nationality,
c)Physical, d)Mental
(intelligence), e)religion, f)race
Scores
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Fill in the blank. There are six
main ____________groups
including 1)African American,
2)Asian American, 3)Native
American, etc.
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What is ethnic
Scores
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An example of an
a)close contact region
and
b)distant contact regions
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a)Africa, Indonesia, Latin
America, Mediterranean,
Southern Europe, France
b) Canada, Britain, Northern
Europe, U.S., Native Americans,
Arabic Nations, Asian Americans,
Middle Easterners
Scores
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In some cultures, ________may
indicate a person is listening and
sincere. While in other cultures, it
is hostile or disrespectful.
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What is eye contact
Scores
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In this type of family
organization, women dominate.
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Matriarchal Organization
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In this culture(s), eye contact is
avoided as a form of respect.
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What is: Japanese, Southeast
Asian, Hispanic
Scores
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This cultural group salutes by
joining both hands and moving
them against the chest.
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What is Vietnamese culture
Scores
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When speaking to others who are
learning English, what are three
things you should do to
communicate effectively?
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What are: 1)speak clearly,
2)Pronounce clearly, 3)Speak up
(but do not yell), 4)Summarize
often, 5)Clarify when necessary,
6)Do not assume they understand
Scores
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This culture thinks that health is
a balance of yin and yang. They
believe pain must be endured
silently
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Who are: Asians
Scores
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This culture believes that illness
is caused by outside sources.
They treat with medication,
surgery, diet and exercise
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Who are Europeans
Scores
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This culture uses herbs and
spices and rely on a medicine
man to remove pain and evil
spirits.
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Who are Native Americans
Scores
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This culture uses herbs. They
practice acupuncture and use a
“cupping” technique with
bamboo
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Who are Chinese
Scores
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People who do not believe in a
higher / supernatural power or
god(s)
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Who is an atheist
Scores
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________refers to the matters of
spirit or soul.
Whereas
_______is a belief in a
supernatural power(s) as a
governor of the universe
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What is spirituality, religion
Scores
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As a health care worker, what do
you do if your patient talks
openly (and wants feedback from
you) about religious symbols and
books that you do not believe in.
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What is: be willing to
listen…make sure you respect
them regardless of their
viewpoints.
Scores
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A person that believes that it is
impossible to know whether there
is a god (or not)
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What is an agnostic
Scores
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This culture believes in
maintaining harmony of body,
mind and spirit. The believe ill
health are spirits or demons or
punishment from God.
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Who are: South Africans
Scores
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26% of Americans suffer from
______________ or know
someone who does.
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What is mental illness
Scores
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This is an example of an anxiety
disorder
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What is: panic attack, phobia,
obsessive-compulsive disorder
or PTSD
Scores
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The two main “eating disorders”
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What are anorexia nervosa and
bulimia
Scores
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List two of the three major risk
factors that may lead to the
“formation” of mental illnesses:
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What are: biological factors
(genetics), environmental factors
(nutrition, carcinogens), and
social factors (abuse, stress)
Scores
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The most common form of
dementia, a progressive (and
fatal) disease
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What is Alzheimer’s
Scores
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Can be prescribed to treat anxiety
disorders, mood disorders,
attention disorders and
personality disorders
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What is Medication?
Scores
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Drug addiction creates a physical
and psychological dependence
on a drug. When a person stops
taking the drug, he or she will
experience withdrawal (painful
symptoms that could cause
death). What is the best
“treatment”?
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What is hospitalization?
Scores
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The process of meeting with a
counselor, psychiatrist, or
psychologist to discuss feelings
and symptoms. (It can be
individually or in a group)
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What is psychotherapy?
Scores
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These are two possible
consequences for NOT treating
mental illness
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What are: a)More advanced
symptoms, b)Physical illness,
c)Suicide, d)Violent thoughts or
actions, e)Social problems
Scores
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The most effective way of treating
anorexia nervosa
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What is Cognitive Behavioral
Therapy (CBT)
Scores
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Alzheimer’s
Schizophrenia
Verbal/
Nonverbal
More on
Communication
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Final
Jeopardy
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Scores
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Mish
Mash
Hodge
Podge
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Round 1
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The name used to describe a
sustained loss of intellectual
function and memory severe
enough to cause dysfunction in
daily living activities.
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What is: dementia?
Scores
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This is the basic symptomology
of Early-stage Alzheimer’s
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What is memory loss, but the
person can usually compensate
for them and function
independently.
Scores
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This is the basic symptomology
for Mid-stage Alzheimer’s
(moderate).
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What is: mental abilities
declining, personalities changing,
and more reliance on caregivers
for basic needs
Scores
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This is the symptomology of
Late-stage Alzheimer’s (Severe)
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What is: personality
deterioration, loss of control over
bodily function, total dependence
on others
Scores
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This is what causes Alzheimer’s
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What is: death of brain cells, the
brain becomes disconnected,
messages cannot be sent
throughout the brain.
This impairs memory and
thinking.
Scores
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Type of Schizophrenia that
includes frequent delusions and
hallucinations (Hint: John Nash
has this).
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What is: Paranoid Schizophrenia
Scores
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Other than paranoia and
hallucinations or delusions, these
are 2 other possible symptoms of
schizophrenia
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What are: a)inability to form
organized thoughts, b)movement
disorders, c)flat affect, d)lack of
activity, e)poor executive
function, f)poor working memory
Scores
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In terms of causes of
schizophrenia, scientists did
“twin studies”…what did they
find out?
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What is: If one monozygotic twin
(identical) got schizophrenia,
there was a 40% chance his/her
twin would get it too. This was
not the case with dizygotic (nonidentical) twins.
Scores
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The type of schizophrenia where
patients may cease to move
altogether or only exhibit
abnormal postures or
movements.
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What is catatonic schizophrenia?
Scores
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The area(s) of the brain most
affected in Schizophrenia.
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What are the Prefrontal Cortex
and the Limbic System?
Scores
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Other than talking, what are two
other ways people send a
message?
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What is eye contact, facial
expressions, gestures, touch
Scores
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This is what is important to
remember about your gestures
when you are communicating
with someone.
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What is: your gestures can show
that you are interested and that
you care (or that you are
disinterested, etc.)
Scores
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These are three things to keep in
mind when communicating with a
spoken message.
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What is: the tone, the language
you use, and the message you
send can be interpreted
differently by any receiver
Scores
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Give an example of a way a facial
expression might help you
communicate in a health care
setting
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What is: A smile might show that
you are interested in caring for
the patient?
Scores
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List three ways you may need to
communicate in your health care
job with written messages.
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What are: writing accurately in a
patient’s chart, leaving
instructions for the next health
care provider on shift, emailing to
workers (and now to patients),
etc.
Scores
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This is one major consideration
you need to keep in mind when
working with an elderly
population in health care.
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What are: slow down when you
talk…and don’t assume that they
can understand you (if they’ve
got physical impairments like
blindness, deafness), etc.
Scores
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These are two questions you can
assume a patient has (even if
they don’t see them).
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What are: 1)What is happening to
me? 2) What will I have to do?
3)Will it hurt? 4)When will I have
the results?
Scores
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One of the barriers to
communication is _______,
deciding a person is something
(that they might not be) based on
your judgements.
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What is labeling
Scores
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As a future health care worker (or
in most careers), this is a
question you can ask to make
sure that your interaction was
successful…and that the patient
doesn’t have further questions
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What is: 1)Do you have questions
I haven’t covered? 2)Have I
answered all your questions? 3)Is
there anything you’d like to add
to the information I’ve obtained
from you?
Scores
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If a person has
________impairment (memory,
perception, problem solving, etc),
make sure that the patient
understands you.
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What is cognitive impairment
Scores
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An intense fear of something that
poses little or no danger.
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What is a phobia?
Scores
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People may have this disorder
after they were harmed or
threatened with harm
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What is PTSD?
Scores
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List two of the three major
symptoms of ADHD
(NOTE:They exhibit differently in
different patients)
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What are: a)Inattention,
b)Hyperactivity or
c)Impulsiveness
Scores
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Constant, disturbing thoughts
and repetitive behaviors. These
patients cannot function normally
as a result of this
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What is Obsessive-Compulsive
Disorder (OCD)
Scores
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These are the five stages of grief
(from Elizabeth Kubler Ross)
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What are: denial, anger,
bargaining, depression, and
acceptance?
Scores
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This disorder is characterized by
sudden attacks of terror.
Symptoms include: nausea and
feelings like you’re being
smothered.
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What is panic disorder?
Scores
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In terms of online
communication, these types of
websites are typically more
trustworthy.
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What are websites ending in:
“.edu” or “.gov” or “.org”, etc.
Scores
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Defense mechanisms help people
feel more comfortable or to
rationalize their behavior. There
are 5 of them.
________is finding good reasons
to replace the real reason or
behavior. _________is
substituting one goal for another.
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What are: rationalization and
compensation
Scores
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These are three of the four
essential elements for
communication to take place.
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What is: 1)a message, 2)a sender,
3)a receiver, 4)feedback
Scores
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There are three common
communication styles.
1)unassertive allows others to
control the conversation.
2)assertive empowers individuals
to speak up and be heard, and
3) ___________ occurs when
power is taken away from others
and communication breaks down.
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What is aggressive?
Scores
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Psychological Disorder
Classification
Scores
Final
Jeopary
Question
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This was Morrie’s disease that
eventually killed him.
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What is amyotrophic lateral
sclerosis (ALS)?
Scores