Transcript Software Shelf Inc.

Software Shelf International, Inc.
®
Print Manager Plus 2010
®
Print Manager Plus 2010
Introduction
Print Server Based Tracking
Server Based Support Includes:
Server 2000, 2003 & Server 2008
X86 and X64 Implementations Fully Supported
Supports any Printing Processed by the Windows Spooler
Virtual Setups such as VMware ESX & MS Virtual Server
Fail Over Implementations such as Microsoft Cluster
Services and AMT Software’s Doubletake
Printing Handled by Print Manager Plus
Job Sources Supported
• Windows Clients NT, 2000, XP,
Vista, Window 7
• Other Windows Servers
• Linux/Unix Servers and Clients
• Mac OS9 and Later
• AS/400 and more
• Any other client printing through the
Windows Spooler
Job Destinations Supported
• Network Printers via TCP & LPR
• Network Shares using Local Ports
• Large Format Printers
• Locally Attached Devices (LPT, USB)
• Print to File Tracking
• Any other port provided it spools
through the Windows
What Print Manager Plus Does
 Tracks Printing from any client or source, that is spooled by Windows
 Provides Summary and Detailed reporting on printing
 Save on printing costs via Restrictions and Quotas
 Integrates tracking with Microsoft Active Directory
 Prompts for Job Authentication
 Apply restrictions per Printer, User, Group or Organizational Unit
 Keeps users informed about their printing usage
Information per Print Job
Environment & Network Statistics
Job Statistics
•
Time Submitted
•
Active Directory Username
•
Server & Print Queue
•
Active Directory Full Name
•
Document Title
•
Active Directory Group or OU
•
Job Size
•
Root Organizational Unit
•
Page Count (Adjusted for NUp)
•
Custom User Name
•
Copy Count
•
Client / Project Billed
•
Color vs. Monochrome
•
Network Bandwidth
•
Duplex
•
Page Size and Length (for Plotters)
Common Print Manager Plus Setup Type
Print Manager Plus Setup Types
 Single Stand Alone Print Server with a Local Database
 Multiple Print Server’s Sharing a single MSSQL Database
 Multiple Print Servers, each using it own local Database
 Single or Multiple Print Servers, sharing a Central SQL Database with
Workstation Connected Printer Agents
 Print Server and Workstation Connected Printers / Direct IP Printing
Single Stand Alone Print Server with a Local Database
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Multiple Print Servers sharing a single MSSQL Database
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Multiple Print Servers, each using it own local Database
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Multiple Print Servers, sharing a Central SQL Database with
Workstation Connected Printer Agents
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Print Server, Direct IP Printing & Workstation Agents
sharing a Central SQL Database
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Print Manager Plus 2010
Main Product Overview
Main Product Overview
 Print Manager Plus - Administrator
 Graphical Interface to view the Users, Groups, Organizational Units and Printers being tracked.
 Customization of Tracking Settings, Restrictions and Quotas which are stored in the database.
 Provides Reporting using over 150 different Reports.
 Print Manager Plus - Service
 Passively monitors traffic through the Windows Spooler and logs and stores it within the database.
 Reads Active Directory on an as needed basis and stores this information to the database.
 Enforces Restrictions, Quotas and Authentication rules it finds in the database.
 Print Manager Plus - Database
 Stores Configuration, Job History and Restriction/Quota information.
 Usually SQL 7.0/2000/2005/2008 Full or Express Version. Can be MS Access in small Standalone setups.
 Connected to using ODBC and Windows Authentication by the Server and Administrator
Print Manager Plus - Administrator
Key Features
 Active Directory View:

Users View

Group View

Organizational Unit View
 Printers:

Cost Settings

Restrictions

Grouping
 Reporting

Summary & Detailed Reports

Graphical Reports
 Management

eUpdate

Server Status

Advanced Configurations
Sample Print Manager Plus Administrator – PMPAdmin.exe
Print Manager Plus - Service
Key Features
 Passively Monitors the Spooler

Parses print jobs

Stores the information
 Enforces Restrictions/Quotas

Checks for Quotas

Checks for Restrictions

Deletes, Pauses or Resumes
 Saves Active Directory Information

Saves User Information to DB

Saves Group/OU Membership
 Can Prompt for Authentication

Username & Password Challenges

Client / Project Selection
Print Manager Plus Service - Windows Service
PQService.exe & PQCore.exe
Administrator & Service Comparison
Print Manager Plus - Administrator
Print Manager Plus - Service
•
Looks up Active Directory Information as needed
when Users print. Saves this to the database.
Sets Configuration for Printers and Print Servers
•
Works off set Configurations for Printers & Service
•
Sets Restrictions/Quotas
•
Read and enforces Restrictions/Quotas
•
Sets Authentication Options
•
Obtains appropriately set Authentication
•
Saves configuration settings to database
•
Refers to database for configuration settings
•
Electronic Updates
•
Cannot update itself
•
Summary, Detailed and Graphical Reporting
•
Stores print history to the database for reporting
•
Is not required for the tracking of Print Jobs
•
Must be running to track Printing
•
Views Active Directory View Settings, and saves
settings on demand.
•
Print Manager Plus - Database
Key Features
 Stores Print History

Stores a detailed record for each
Print Job

Includes record of restricted Jobs
 Holds Active Directory Information

Stores AD Users and Information

Group/OU Membership

Custom Group Membership
 Configuration Settings

Stores Printer and Server Settings

Stores Restrictions / Quotas
 Administrative Information

MS SQL 7.0/2000/2005/2008

Uses Windows Authentication

Can be MS Access
Print Manager Plus Database – ODBC Database
PrintManager.MDF & PrintManager_log.LDF OR PMPQuota.mdb
Print Manager Plus 2010
The Process of a Print Job
The Process of a Print Job
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Phase I: Document Spooling
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Phase II: Print Job Parsing and Processing
Legend
Flow of Print Job Pre-Tracking
Flow of Print Job Post-Tracking
Flow of Print Job Data
Flow of Print Job Settings
Phase III: Release of the Print Job
Data Flow Legend
Print Job Pre-Tracking
Print Job Post-Tracking
Print Job Metrics
Print Job Configuration
Phase I: Technical Notes
 Windows Clients
 Windows NT, 2000, XP, Vista and 7 Clients
 Windows Servers forwarding Jobs (Local / LPR Ports)
 Other Clients
 Macintosh & Linux Workstations
 Main frames, Unix, AS/400
 Anything spooling via the Windows Spooler
Note: LPR Preferred for non-windows Clients
Phase I: Technical Notes (Continued…)
 Unable to Connect or Print
 Check Security within Windows Printers Folder
 Check Server and other Routers/Firewalls:
Printing Ports:
445 TCP (Minimally)
137 UDP, 138 UDP, 139 TCP (Recommended NetBIOS Ports)
515 LPR Printing (Print Services for Unix)

Check / Restart Windows Spooler Service
 Last resort Stop Print Manager Plus service or Exclude
problematic printer and re-test. If this allows printing, then
the job is restricted within Phase II
Phase I: Technical Notes (Continued…)
 Not Tracking
 Check that Print Job Spooling through the Print Server.
Example: Visually ensure the job enters the queue on the
server (Pause the queue if necessary)
 Ensure the Printer is not set to “Print Directly to Printer”.
This is a windows setting within each print queue.

Check that the Print Manager Plus Service is running
 Ensure the job is successfully printing. If not then it may be
restricted. See Troubleshooting Phase II.
Phase II: Technical Notes
 Job Parsing Occurs
 The print job is pared for detailed print job metrics such as
Pages, Copies, Duplex, Color and Page Size
 User Name and Source Workstation also determined
 Over 40 Printer Languages Supported for Parsing allowing
proper tracking for virtually any Print Job.
 No Print Job Alterations are Made
 Print Job is held during Parsing
Phase II: Technical Notes (Continued…)
 Full Job Information Logged
 Settings read from Database to determine final Job Cost
 User, Group and OU Information retrieved from Database or
Active Directory as necessary.
 Print Job is logged with full Metrics, Job Cost and User
Information
Phase II: Technical Notes (Continued…)
 Authentication Performed (Optional)
 Printer Settings checked from the database for enabled
Billing or Authentication Options
 End User can be challenged for Custom or Active Directory
Username and Password.
 End User can be prompted for Client / Project to bill to
 Database updated with updated User, or Client/Project Data
 Job is held while Authentication is Pending
Phase II: Technical Notes (Continued…)
 Restrictions / Quotas Enforces
 Printer and User checked for Restrictions and Quotas.
 Job metrics and cost are compared to enabled restrictions
and quota
 If a restriction is met the job is Paused or Deleted
 Balance is deducted appropriately, or job is restricted if
insufficient balance exists.
 Job is held while settings are checked.
Phase II: Technical Notes (Continued…)
 Print Job Not Printing
 Check if the job being restricted via Denied Print Job Reports
or by checking the JobLog table for records where
PMPJobState 2 or 3.
 Check Printer, User, Group and OU for restrictions that may
apply to that job or for sufficient user balance. Installing the
EUIT to received job restriction notification will assist.
 Check Configure Print Manager Actions for Authentication
Security and/or Print Security. (See User Guide)
 Finally, stop Print Manager Plus service or exclude printer.
Issue may be a spooler, application or driver issue.
Phase II: Technical Notes (Continued…)
 Print Job Not Tracking
 Ensure Print job is successfully printing, if not check for
restrictions and other reasons it is not printing.
 Check that job is spooling locally on the server running Print
Manager Plus.
 Ensure the Printer is not set to “Print Directly to Printer”.
This is a windows setting within each print queue.
 Check JobLog manually for print jobs. Check PMPJobState
field for status.
Phase III: Technical Notes
 Print Job Resumed
 The print job resumed for printing in most cases.
 If held for restriction, end user popup is sent. Users will
need the End User Inquiry Tool or the Authentication Module
to receive these pop ups.
 Job is sent to the printer unchanged in the same manner if
there were no tracking installed.
Phase III: Technical Notes (continued…)
 Print Job Does not Print
 Double check that no restriction was applied.
 Check the print queue for the job. If found paused and does
not auto-resume quickly ensure no restrictions are set to
pause the job. Ensure database is available, Print Manager
Plus may hold jobs for several minutes while attempting to
contact the database.
 If print job is found in the queue stuck at a status of Printing
then Print Manager Plus has completed its tracking process
and the printer should be checked for errors.
Print Manager Plus 2010
Main Product Install
Main Product Install Overview
 Main Installer:

Main installer is within the PMP8.0.133.87_FULL.zip
(install launched by: setup.exe)

The launching user requires local Administrative
rights on the Print Server.

The launching user also requires rights to connect
to and verify the Print Manager Plus database, or to
create it.
 Database Options:

Existing MSSQL 7.0/2000/20005/2008 Instance

Create a local SQL Express 2005 Instance

Local Microsoft Access DB
 Pre-Requisites

Mdac 2.7 or later for SQL Database

Jet Database Engine 4.0 and Later for MS Access

.Net Framework 2.0 for local SQL Express Option
 Silent Install Run by Configuring setup.ini

Database Option Configured within setup.ini

Service Logon User Specified

License Key specified
Main Product Install Process
 Enter License Key:

Provide the valid Print Manager Plus License
 Accept the License Agreement

 Configure Database Option

MS Access: Small single server setups

Local MSSQL Express: Creates a local MS SQL
2005 Express instance and database for small to
midsize environments.

Create DB on an Existing Database Server:
Common for larger setups choosing a central SQL
Database. Creates a Print Manager database on
an existing local or remote database

Connect to an Existing Database:
Connects to a central or local database that has
already been created. Common for installing
additional servers in a multi-Print Server
environment.
Review and accept the license agreement to install
 Select the Install Type

Full Setup: For a print server where both the
Service and the Administrator are needed.

Admin Only: For installing just the admin console
and for not tracking any printers on that machine.
 Choose Install Location:

Default install location:
C:\Program Files\Software Shelf International
 Finalize Installation:

Choosing Install will Complete the install. A
reboot is required before full tracking will occur.
Main Product – Introduction & License Key
Welcome Screen:
Product License Key:
Main Product – Agreement & Install Location
Product License Agreement:
Install Location
Main Product – Install Type
Install Type Selection
Main Product – Database Selection
Database Selection
Main Product – Service Account
Connecting to a SQL Database – Service Account
Main Product – SQL Server Instance
Connecting to a SQL Database – SQL Selection
Main Product – Finalizing the Install
Install After Database Configuration
Restart to ensure proper tracking
Print Manager Plus 2010
Administrator Introduction
Print Manager Plus Administrator Introduction
 Users Tab

Shows Users pulled from AD

Shows Users within the Local Database

Combines Database Settings to create a
complete view of Users.
 Groups Tab

Shows the Security Groups from Active Directory

Shows settings placed on Groups.

Displays any Custom Groups

Displays the Default User Settings
 Organizational Units Tab

Shows Organizational Units from Active Directory

Shows settings placed on Organizational Units
 Client Billing

List of Clients, Projects or Departments available
to bill jobs to.
 Printers

List if Printers being Tracked

Printer Cost Settings

Printer Restrictions
 Print Servers

List of Print Servers and Workstation Agents that
are connected to this database.
 Reports

Detailed, Summary and Graphical Reports
 Additional Configuration

Various Menus for additional Configuration
PMP Administrator – Users Tab
PMP Administrator – User Group Defaults Tab
PMP Administrator – Organizational Units Tab
PMP Administrator – Client Billing Tab
PMP Administrator – Printers Tab
PMP Administrator – Printer Servers Tab
PMP Administrator – Reports Tab
Print Manager Plus 2010
Using the Active Directory View
User View Filter Over View – Default View (Combined)
Legend
Reading Users AD
Reading Groups / OUs from AD
Saving Users Settings to the DB
Retrieving User Settings
PMP Administrator –View Filter
User View Filter Over View – All Domain User’s Off
Legend
Reading Users AD
Reading Groups / OUs from AD
Saving Users Settings to the DB
Retrieving User Settings
PMP Administrator – Traverse Nested Groups
Print Manager Plus 2010
Database Information
Database Overview
What is Stored in the database?
 Print History
 Printer Settings

Stores a detailed record for each Print Job


Printer Cost Settings
Includes record of restricted Jobs

Printer and User Restrictions

Printer Group Membership

Authentication Requirements
 Active Directory / Network Users

Users that have printed through the spooler since
installing Print Manager Plus (default settings)

Username, Full Name, Root OU and Group
Membership Data
 Configuration Settings

Database Version Information

User Quotas and Restrictions


Active Directory Groups and OUs that have been
enabled from the Administrator.
Print Manager Actions (what occurs when a
restriction is met)

Licensing Information

Custom Groups that have been created.

Admin Rights Settings

Custom Active Directory Field data

Other settings
Database Table Information
Table Name
_DB_Stats
AdminRights
AdvancedQuotas
Configuration
Domains
GroupQuotas
JobLog
PaperTypes
Printers
PrintServers
Project
UserCreditLog
UserQuotas
Table Contents
Current database version, as well as database version history. (Do not edit)
PMP Administrator Logon Accounts and Privilege Information
Advanced Quotas Information. Used only when separate Quotas are used per each Printer Group.
Configuration settings such as Print Manager Plus Actions, Nested Group Options, and more…
Contains any trusted Active Directory domains used for the listing and tracking of additional domains. This also contains any additional
LDAP directories used with Username and Password authentication within the Client Billing & Authentication edition.
Stores both Active Directory Groups and Organizational Units that have been enabled. It also stores Custom Groups and the Default
User Settings.
Each print job handled by Print Manager Plus. Allowed and Denied jobs both reside in this table.
The paper types used for charging specific costs per size.
Each printer being tracked by Print Manager Plus and its settings. Also holds Default Printer Settings.
Each server or workstation running the Print Manager Plus service connected to this database. This includes their
license status and registration key used.
Listing of Clients / Projects available to be prompted for on each print job.
A history of Credit Added or Taken away from the user from the PMP Administrator.
Each User that has printed, or had an account manually enabled from the Print Manager Plus Administrator. This includes their Full
Name, Group/OU memberships, quotas and restrictions.
Key Tables and their Contents
JobLog

Record of every print
job processed.

Job Metrics of every
Print Job.

UserName and
Applied Group
UserQuotas





Every User that
printed through the
server (typical)
Group Membership
GroupQuotas

Each Printer being
monitored by PMP

Cost Settings
Nested Group
Membership

Printer Restrictions

Default User Settings

Printer Group
Membership

Group/OU Restriction
and Quota Defaults

Authentication Options


Each group / OU that
has a configured
account in PMP.
User’s Restrictions
User’s Quota
Job Cost Applied

Full Name

Custom AD Field
Printers

Custom Groups
Connecting to the Database
PMP Administrator
PMP Service
PMPAdmin.exe
PQService.exe &
PQCore.exe

Connects via ODBC using
the SystemDSN
“PrintManagerPlus”

Connects via ODBC
using the SystemDSN
“PrintManagerPlus”

Used Windows
Authentication for the
launching User
(Not the service logon).

Used Windows
Authentication via the
Service Log on as
Account.


Requires DB_DataReader
& DB_Datawriter
eUpdate Requires
DB_Owner

Requires
DB_DataReader &
DB_Datawriter
Installers
Setup.exe



Third Party / Custom
Applications

May use ODBC, or other
technologies such as
ADO.net.

Used Windows
Authentication of the
launching user to
connect, create or verify
the database
Custom Apps may use
Windows or SQL
Authentication.

May add columns, but not
recommended.
Requires DB_Owner if
Updating

Can add custom tables
Created the ODBC
Connection within
SystemDSN
“PrintManagerPlus”
Print Manager Plus 2010
Agents and Options
Print Manager Plus – Agents and Options
Authentication Module &
End User Inquiry Tool
Workstation Connected
Printer Agent
CheckPages.exe
PQService .exe & PQCore.exe

Can display user balance
information (EUIT Only)

Tracks printing on
locally installed printers.

Informs end users of
restricted printed.

Is a service only install
of Print Manager Plus.
Prompts for
authentication.



Communicates with Print
Manager Plus service to
obtain information using
ports 445 or 48100/48101

Remote Administrator
Report Viewer
PMPAdmin.exe
ReportViewer.exe


Relies on Windows
Authentication and
works directly with the
database.
Requires
DB_DataReader &
DB_Datawriter rights.

Provides the Admin
console portion of Print
Manager Plus for
remote administration.
Relies on Windows
Authentication of the
launching user to
connect to the
database.
Allows all of the same
controls as the
Administrator on the
Print Server.

Provides remote reporting
features only.

Relies on Windows
Authentication of the
launching user to connect
to the database

Requires DB_DataReader
permissions.
Print Manager Plus – EUIT / Authentication Module
Standard Install Options:

Installed using PMP_EUIT.MSI or
PMP_AuthenticationModule.MSI
Silent Install Options

Supports standard MSI Silent Commands /qn /i
Silent Install Example:

msiexec /i \\server\share\pmp_euit.msi /qn
Requires Local Administrative Rights to Properly
Install


Requires no connection to the Print Manager
Plus Database
Supports standard MSI Uninstall /x command
Silent Uninstall Example:
msiexec /x \\server\share\pmp_euit.msi /qn

Listed in Add/Remove Programs as:
Print Manager Plus - Client

Supports Group Policy department and is
compatible with most Third Party Push Install
programs.
Authentication Module vs. End User Inquiry Tool
End User Inquiry Tool
Authentication Module
PMP_EUIT.MSI
PMP_AuthenticationModule.MSI
• Provides End User Pop ups of
• Provides End User Pop ups of
Restricted Print Jobs
•
Available in 7 Languages
Restricted Print Jobs
•
Available in 7 Languages
• Displays end user current balance
• Displays end user current balance
• Prompts for Authentication when
• Prompts for Authentication when
Enabled
• Dword attribute EUIT allows module
to provide EUIT Function.
Enabled
• Virtually the same as EUIT, but no
auto display of balance.
Authentication Module / EUIT Restriction Examples
Print Job Restricted - Lack of Balance
Print Job Restricted – Copies Restriction
Authentication Module / EUIT Verification Examples
Verification with Balance
Verification without Balance
Authentication Module / EUIT Authentication Examples
Username & Password Authentication
Client / Project Selection
End User Inquiry Tool - Functionality
Task Tray - Sample
EUIT Registry Settings
EUIT Dword:
1 or 0 for EUIT Function On or Off
Server String:
Hard codes print server to retrieve
balance from. (Optional)
HKEY_LOCAL_MACHINE\SOFTWARE\Software
Shelf International Inc\Print Manager Plus - Client
EUIT / Authentication Module Troubleshooting
Task Tray - Sample
EUIT Registry Settings
EUIT Dword:
1 or 0 for EUIT Function On or Off
Server String:
Hard codes print server to retrieve
balance from. (Optional)
HKEY_LOCAL_MACHINE\SOFTWARE\Software
Shelf International Inc\Print Manager Plus - Client
EUIT / Authentication Module Troubleshooting
 “Contacting Server…” Message: If the module is stuck attempting to
Contact the server, then it cannot broadcast for it.
Ensure Print Manager Plus Service is running
Hard Code Server Name in Registry
Allow NetBIOS Broadcast
 No Balance information bubble or balance information is blank or NULL.
Ensure Print Manager Plus Service is running
Allow TCP Ports 48100 & 48101 between Server and Workstation
Allow NetBIOS Broadcast
 EUIT Shows user balance as “Unknown User”
The user is not saved to the PMP Database. Printing for the fist
time will save them to the database (under typical settings)
EUIT / Authentication Module Troubleshooting
 Ensure the Job was actually Restricted. If Not then:
Ensure job meets the correct restriction criteria
Check that the user or printing has the proper restriction that
should have been applied
 Check Workstation Local Firewall, and Network Firewalls:
Allow TCP Ports 48100 & 48101 from Server to Workstation
 Ensure CheckPage.exe is Running
Within Processes ensure that CheckPages.exe is running on the
workstation.
EUIT / Authentication Module Troubleshooting
 Ensure the printer has Verification / Authentication Enabled.
Check within the properties of the Printer within the Print Manager
Plus Administrator.
 Check Workstation Local Firewall, and Network Firewalls:
Allow TCP Ports 48100 & 48101 from Server to Workstation
 If Pop up is received, but job never resumes.
Allow TCP Ports 48100 & 48101 from Workstation to Server
 The wrong end user machine receives the Authentication Request
Check Local DNS Server for registration issues
Workstation Connected Printer Agent
Admin Install Notes:
• Installer is basically a Service Only
install of Print Manager Plus.
•
Installer launching user must be an
Admin of the workstation, and have
read and write access to verify the
database.
• Service logon account specified must
be an Admin of the workstation, and
have read and write access to the SQL
Database.
• Workstation connected key used during
install (Server can be used for service
only server install).
Silent Install Notes
• Silent install can be configured by
editing the setup.ini in the main install,
or using our MSI Installation.
•
When launching silent install, launching
user only needs to be an Admin of the
local workstation.
• Service Logon specified must be a
Local Admin of the workstation, have
read and write access to the PMP
Database and also have the Logon As a
Service right.
WKS Connected Printer Agent Module Troubleshooting
 Ensure the Print Manager Plus Service on the workstation is
started.
 Check that ODBC SystemDSN named “PrintManagerPlus” exists
and is pointing at the correct SQL Database Server and Instance.
 Verify that the Service Logon in the properties of the Print
Manager Plus service is a local Admin of the Workstation and has
DB_DataReader and DB_DataReader permissions to the SQL
Database.
WKS Connected Printer Agent – Excess Printers
 Option 1: They can be excluded from the Print Manager Plus
Administrator under the Printer’s tab. They will continue to
appear, but will remain disabled from tracking.
 Option 2: Exclude the excess queues completely using
PQExclude.txt. This is a standard text file that can be placed in
the System32 (or SysWow64) on the workstation and contains
printers to be excluded one per line. A large number of default
entries are already included.
Remote Administration Console
Admin Notes:
• Uses the same installer as the main
• Installing & Launching user must
have read and write permissions to
the Print Manager Plus database.
product by selecting Administrator
Only Install.
•
Can be silently installed by
configuring setup.ini file.
• Provides same functionality as the
Admin console on the Print server.
•
Use Admin Rights Security to
restrict user access by Group, OU
and Print Server
• Must be eUpdate separated of the
main server.
• Supported on Windows 2000, XP,
Vista & 7 Workstations.
• Unlimited installs allows.
Remote Report Viewer
Remote Report Viewer Notes:
• Uses its own Installer
•
Can be silently installed using
standard MSI Commands
• Prompts for database location upon
first launch
• Uses PrintManagerPlus ODBC
connection within SystemDSN.
• Provides same reports as the Print
Manager Plus Administrator.
• Requires DB_Reader permissions
on the Print Manager Database
• Supported on Windows 2000, XP,
Vista & 7 Workstations.
• Unlimited installs allows.
End