Transcript Appointment setting training

Marketing Calendars Seminar
Tuesday 6th May, 2014 12:00pm – 2:00pm
Your Presenter: Vorian Agency General Manager
Matt Lynch
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General Manager of Vorian Agency – Delivering integrated online and offline marketing
solutions to business wrestling with how to market in today’s changing environment.
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With over 20 years Information Technology and Online Marketing Experience, primary
speciality being Search Engine Optimisation (SEO), working both within agency and inhouse roles as a digital marketing specialist.
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Enjoys keeping up with the 'bleeding edge' of technology advancements and social media
evolvement to ensure current knowledge in an ever changing landscape, leading to early
adoption and determination of opportunity for marketing enhancement.
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Local, national and international project experience particularly in the field of Travel with
companies such as Trafalgar Tours, The Travel Corporation brand and travel properties,
Stella Travel and Best Flights; Matt has earned a reputation as an online marketing expert
and search evangelist for thoroughness, quality, technical knowledge and success driven
results. Matt's previous role was as the Global Online Marketing Manager for Trafalgar,
coordinating the online marketing efforts with international teams for this global brand.
Connect with Matt…
LinkedIn: http://au.linkedin.com/in/mattlynchseo
About Me: http://about.me/au.mattlynch
Twitter: https://twitter.com/mattrlynch
Facebook: https://www.facebook.com/mattrlynch
Google+: https://plus.google.com/100121124281684757846
Pinterest: http://pinterest.com/mattrlynch
Instagram: http://instagram.com/#mattrlynch
FourSquare: https://foursquare.com/mattrlynch
Klout: http://klout.com/#/mattrlynch
Email: [email protected]
In today’s session…
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Content Marketing
Social Media Marketing
Repurposing Content
The Social Sales Person
Efficient Social Media Management with HootSuite
The Yearly Marketing Calendar
The Monthly Marketing Calendar
Google URL Shortener
Google Campaign Tag Management
Campaign Tracking Effectively with Google Analytics
It all starts with Content
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Content Marketing, Social Media and SEO works together for great results…
Blog posts
E-Newsletters
Videos and Podcasts
Images and Infographics
Whitepapers
Webinars
Slideshows
Reviews
Website copy and Product descriptions
Ebooks
Digital magazines
Research reports
Case studies
... then syndicate all of this content through your social channels: Facebook, Twitter,
LinkedIn, Google+, YouTube, Instagram, Pinterest…
Which SM to use? By the numbers
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Go to where the users are, don't ignore them:
Facebook
YouTube
LinkedIn
Twitter
Tumblr
Instagram
Pinterest
Flickr
Google+
Repurpose/Reuse Content
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Images/video, there are multiple types of video social media channels where video
can be posted/embedded, likewise with images. Look to reuse this graphic content in
multiple areas.
Depending on channels repurposed to, adjust the tone of voice of the text to suit.
Anchor tags/link references variance (avoid duplicate content)
Include the Social Salesperson
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We are seeing the rise of the 'social salesperson', that can enrich the marketing
department's SMI efforts weaving SEO techniques into their day-to-day work.
Content marketing is fundamental to the success of any organisation that wants to
generate business online.
Your savvy sales individuals will have unique perspectives on the market, products
features/benefits, and how to solve problems.
They will be able to identify common customer questions, reservations, and effective
selling points.
They are ideally placed to help with the creation of content that aligns with every
stage of the sales funnel.
Content should be monitored of course and vetted before representing the brand
(have a brand guideline or ‘style guide’ is a good start).
The sheer volume, and quality of content will be beneficial for the business.
Savvy sales reps can support the business by sharing information via social
communities.
Retweet company announcements, promoting content, engaging with their
community.
As the sales rep's social presence grows, so should the brand's, bringing in new
followers and widening your social reach.
The Social Salesperson…
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Ask them to engage with customers, prospects and industry peers on blogs, and
groups (LinkedIn, Facebook, Twitter, Google+) this will help to build relevant links
back into your site.
Encourage them to attend local meet-up groups or networking events, where they
can 'check-in', 'tweet' and post updates.
Many sites, associations and groups allow the users to post profiles, and links... and
contribute to solid link authority references back to your site.
Salespeople tend to have larger than normal networks, which can be tapped into and
used for SEO, including LinkedIn, Facebook and Google+
Colleagues in complementary organisations on LinkedIn, who can be used for guest
blog posts, co-marketing sponsorships, interviews and
other opportunities.
Keeping up-to-date and informed on the competition,
your sales team are well suited for this role.
Successful SMI requires the full integration of your
whole organisation.
Efficient Social Media Management - HootSuite
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Did you know you can use HootSuite with many of the popular Social Media channels
to connect with consumers, broadcast, amplify, and monitor conversations?
Repurpose content across multiple social media channels and coordinate your social
media campaign management from HootSuite.
Schedule your posts in HootSuite in advance (day and time) upload from a spread
sheet.
Great for monitoring and listening
Google Analytics connection
Canned responses
Shortened URL
Get the App!
The Yearly Marketing Calendar
The Monthly Marketing Calendar
Day of Week / Time of Day
Optimisation for SMI
Three areas marketers can optimise for a more strategic and holistic approach to
successful internet marketing:
1.Optimise for Discovery – How does your target audience prefer to find information?
Search, Social, Email, Advertising, Word of Mouth. What devices do they use? When are
they most likely to search, socialise or purchase?
2.Optimise for Consumption – What content formats and media types does your
community prefer? Do they like long or short form? Text, images, audio or video?
3.Optimise for Engagement – What messages, topics and contexts motivate your
community to interact, share and convert?
Social Learning
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Apply shared learning's from each channel
Cross pollination between each channel (share and point between)
Focus on the strengths on each channel (demographic understanding, delivery time)
Explain where you are (which channels)! Do this by… social share/follow on
site/EDM/email stationery/off-line opportunities (POS etc.).
So much effort taken to drive traffic to a business, why not get them to stick
(particularly during their research phase)
Opportunities to reinforce (confirmation pages, automated emails)
Provide access to immediate information (Twitter, Facebook, Community?)
Google URL Shortener
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To assist your marketing campaign reporting and tracking of the efforts of links
you post and measure the effectiveness of your activities, consider using a
consistent URL shortener such as Google’s goo.gl
Google Campaign Tracking
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Google Analytics Campaign Link Tagging Tool is also very useful to create
tagged URLs with campaign and source information that you can then shorten.
The results are then measured within Google Analytics to show the
effectiveness of different mediums.
Google Campaign Tracking
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A look at Google Analytics to show Campaign Tracking…
Keep Connected
After today’s session, please feel free to connect with me if
you have additional questions:
LinkedIn: http://au.linkedin.com/in/mattlynchseo
Don’t forget to follow Vorian Agency on LinkedIn:
http://www.linkedin.com/company/vorian-agency
All of my other Social Media links are available on About.Me:
About.Me: http://about.me/au.mattlynch
Email: [email protected]