Transcript Document
Welcome to
How to Build Your Business
and Win Clients
Session 2
Marketing Approaches
That Work for You
Presented By:
Ken Hablow
KH Graphics
How to Build Your Business & Win Clients
To Really Command Attention…
How you Present
Your Company
is as Important
as What You
Have to Present
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Today’s Agenda
Marketing Concepts
Tactical
Strategic
Image
Personal Marketing
Getting Published
Speaking
Networking
Alliances
November 19, 2001
Print & Media
Corporate ID
Collateral material
Publications
Internet & Electronic
E-Zine
Web Site
Email
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Function
Market Research
Direct Marketing
Online Marketing
Trade Shows
Public Relations
Collateral Material
Advertising
Lead Management
Measurement
November 19, 2001
Process
Direct Mail, Print
Seminars
Digital
Email, Web site, Banner
Ads, Links
Case Studies, White
Papers
Speaking
Database Management
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Tactical Marketing
Define your USP
Identify your market
Generate marketing
ideas
Plan your concept
development
November 19, 2001
Forecast your financial
analysis
Create a corporate ID
Prepare your market
entry strategy
Listen
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Make marketing decisions that:
Satisfy your target customers’ needs
Help them achieve their organizational
goals and objectives
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Strategic Marketing
Understand emerging business trends
Define your value-based market
Create a focus
Plot your organizational development
DO competitive analysis
Develop communication & collateral materials
Talk to the decision maker
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Strategic Planning
Be aware of industry and economic changes
Understand buyer’s pain
Know your client’s buy cycle
Analyze business problems to better
formulate marketing strategy
Research client’s needs
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Reasons People Buy
What to look for
What they want
Need
Desire
Emotion
November 19, 2001
Ken Hablow
www.khgraphics.com
Security
Integrity
Quality
Service
Value
Price
How to Build Your Business & Win Clients
What’s Out – What’s In
Out
In
Quick
Fast
Rapid
Out of the box
Paradigm shifting
First to market
Cutting Edge
November 19, 2001
Ken Hablow
www.khgraphics.com
Adaptive
Reliable
Consistent
Value
Risk reduction
Sustained profitability
How to Build Your Business & Win Clients
Plan For Action
Plan for the Decision Maker
Do not waste time on someone who has no authority to buy.
Limit Your Message
Leave the prospect a reason to ask questions.
Include a Call To Action
Ask for the order or you will never get it.
Include an Incentive
When necessary, entice a response
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Image Marketing
Know your key differentiators
Stick to your Position Statement
Create perceived value in your marketing
Project your problem solving features
Stay focused
Build value over time
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Perceived Value
Your perceived value to a prospective
client is enhanced by the quality
of the image you project.
Consistency of follow-up, performance
and presentation; all work to project
a well focused and organized business.
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Personal Marketing
Get published
Create speaking engagements
Network
Build alliances
Be verbal — Communicate!
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Communications
Plan for your client’s needs
Create a biography – not a resume
Use problem/solution – not features/benefits
Gather testimonials
Do not sell, let the client buy
Plan to integrate print and electronic
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
“New Marketing”
“In a skeptical, media-saturated age, it isn't enough
to get the consumer's attention or approval;
companies with a product to sell need to gain the
consumer's complicity in the marketing process.
To that end, marketers must emphasize passion,
authenticity and honesty, and de-emphasize hype,
intrusion and image.”
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Print/Media/Direct Marketing
Corporate ID – business card, letterhead, etc.
Collateral material – brochures, flyers, etc.
Newsletter – consistent, professional
Media advertising – trade journals, newsletters
White papers – published, handouts, mailers
Direct mail – letters, postcards, thank you notes
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
By The Numbers
Printed Materials —5-10 seconds to make an impression
Print Ad — 5% of buying decisions are made at the headline
E-Mail — 1-2 seconds to look at the subject line.
Web site — 10-15 seconds on the opening page
Sales Presentation — the sale is made or lost in the first 5
minutes
Personal Contacts — 5-6 contacts to make a sale
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
For an Effective Marketing Plan,
Know…
your goals and objectives,
your market audience,
the sales channels,
The client’s “pain,”
the solution you provide,
your value proposition,
the sales cycle,
how to present your story,
When to ask for the order!
November 19, 2001
Ken Hablow
www.khgraphics.com
How to Build Your Business & Win Clients
Because you never get a second chance
to make a first impression…
Articles on the Web site:
The New Paradigm: Back To Basics
2001 - A Marketing Odyssey
Writing to be Read
November 19, 2001
www.khgraphics.com
[email protected]
Ken Hablow
www.khgraphics.com