Transcript ch10
Optimizing Business Process Performance Chapter 10 Business Process Modeling, Simulation and Design 1 Optimizing Business Processes NOTE: We recommend presenting this chapter by running Extend 6.0 directly, and interactively show how the program works. However, for your convenience, we have attached a selection of the figures/screenshots from Chapter 8 of the book as the basis for an in class presentation without access to a computer with Extend installed. 2 Optimizing Business Processes Constant Constant Decision Variable Objective Decision Variable Decision Variable Model Constraints Filter Conceptualization of an optimization model 3 Optimizing Business Processes Assumption Assumption Decision Variable Objective Decision Variable Decision Variable Model Constraints Filter Requirements Filter Conceptualization of an optimization model with uncertainty 4 Process Optimization Tutorial Clerk & Technician 0.10 Technician C Clerk Clerk A B Agent Agent D H I G Technician Agent & Supervisor J 0.60 Technician 0.40 0.85 E 0.15 F Technician & Supervisor Business process with multiple resource types 5 Optimization Tutorial Extend model of process with an Evolutionary Optimizer block 6 Optimization Tutorial Clone tool in the Extend toolbar 7 Optimization Tutorial Resource Pool block dialog for Supervisors 8 Optimization Tutorial Timer block dialog 9 Optimization Tutorial Set Cost tab of the Evolutionary Optimizer block dialog 10 Optimization Tutorial Global constraint to model limit in the total number of workers 11 Optimization Tutorial Parameter settings for the Evolutionary Optimizer 12 Optimization Tutorial Results tab showing ordered population 13 Optimization Tutorial Optimization Value plot 14