Transcript PMD Operations

Pakistan MNP Database (G) Ltd
Utilization of MNP Database
Solution
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Pakistan MNP Database (Guarantee) Limited
Introduction
• Owned by the 5 Pakistani Cellular Mobile Operators (CMOs)
• Run under a Board comprising of Members from the 5 CMOs
• Provides a platform for MNP related Problem Resolution
• Has a small team of IT and MNP Operations Staff
• Led by a CEO who reports to the Board
• Manages the MNP Data Center since March 2007
• Pre-Porting Validation Database
• Number Portability Clearing House (NPC) Database
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Pre-Porting Validation Solution
(Developed In-House by PMD)
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Definitions
Donor Operator:
An Operator providing service for a Subscriber's number before
MNP.
Recipient Operator:
An Operator Providing service for a Subscriber's number after
MNP.
Number Portability Clearinghouse (NPC):
The platform providing the centralized ordering, port provisioning
and number administration information for ported numbers, hosted
at PMD.
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Definitions
Number Portability Gateway (NPGw):
Mobile Operators’ Systems & Applications which communicate with
the NPC during the Porting Process.
Number Portability Request (NPR):
An electronic request initiated by the Recipient Operator via the
NPGw.
Minimum Subscription Period (MSP) :
The Subscriber shall not be allowed to port out his number for up to
sixty (60) calendar days for newly activated numbers or numbers
that are ported-in.
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Pre-Porting Validation Concept

To Ensure Active Consent of the Subscriber
1.
Subscriber sends the text “MNP” to 667 Short-Code
2.
Subscriber forwards 667 Reply to 763xx Short-Codes
76300
76333
76345
76321
76313
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667 Message Service – Information Flow
Subscriber 667
Data Sorted for
Validation
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763xx Message Flow
Validation Criteria
667 Message > 20 days
MSP < 60 days)
Primary ID (CNIC) Mismatch
IMSI (SIM #) Mismatch
Name Mismatch
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667 & 763XX – HW Architecture
CMPak
Ufone
Warid
Mobilink
Telenor
UFone
Warid
CMPak
Telenor
Mobilink
667/763xx
Web/SMS
GW Servers
Web/SMS
GW Server
Application
Servers
Application
Servers
Oracle Real
Time
Application
Cluster
Oracle DB
Server
SAN
SAN
GoldenGate
PMD – DR Site
PMD – Primary Site
667/763xx
Number Portability Clearing House (NPC)
A Solution of Telcordia Technologies USA,
doing business as iconectiv, a subsidiary of Ericsson.
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NPC explained

The NPC comprises of a HW & SW platform having:

A Centralized Reference Database


Serving as the Repository for Ported Numbers
Interface Processes which provide

Centralized ordering

Port Provisioning

Number Administration Information for Ported Numbers
NPC- Introduction
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NPC- Porting Cycle Messages


Centralized Port Message exchange b/w Participants (NPGw)

SOAP Service or HTTPS

Two Processes of Porting Cycle

INITIATION

ACTIVATION
Porting Cycle in Pakistan completed in 4 business days

Contractual / Financial Obligations have been settled

Timers are associated for compliance
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Initiation Process
Recipient NPGw
PMD
667/763xx
Validation
Application
Receive NPR
Data
Request
for MNP
BVS INPUTS
1.Mobile Number
2.ID # (CNIC)
3.SIM # (IMSI)
4.Thumb Impression
C
R
M
PMD NPC
NPR DATA
NPR
1.NAME
2.ID # (CNIC)
3.SIM # (IMSI)
R
E
C NPR
I Data
P
I
E
N
T
NPR Ack
Donor NPGw
NPR Processing at
NPC:
1.Checks Number
Eligibility
2.Assigns Unique
Port ID
3.Assigns NP Due
Date
NPR
NP Accept
Hold
Reject
NP
NP Accept
Accept
Reject
NP
Hold
Rejections
Codes
Hold Codes
R01A
R02A
H01A: Close
of
BusinessR03A
R04A
H02A: System
Outage R05A
R05B
H03A: Settlement
of
R05C
Contractual
R06A
Obligation.
R07A
H04A/B: Settlement
R08A
of Financial
R08B
Obligation.
R09A
Donor Response :
1.NP Accept
2.Reject
3.Hold
Proceed to Activation Process
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SIM Activation Process
Recipient NPGw
PMD NPC
Other
Operators/PTCL
Donor NPGw
NP Execute
NP Execute
Processing at NPC:
Execute Response Time.
T3= 20 Clock Hours
Recipient Operator
Defines the Number
at it’s Network
SIM Activate
NP Ready
NP Ready
Processing at NPC:
Ready Response Time.
T4= 4 Clock Hours
NP RFS
NP RFS Broadcast
Processing at NPC:
NP RFS Broadcast
T5= 5 Clock Hours
Donor Operator
Deletes the Number
from it’s Network
SIM Deactivate
Donor and Other
Operators Define New
Route IDs at their
Networks.
NP RFS Broadcast
NP Activated
NP Activated
NP Activated Status
Processing at NPC:
Broadcast Response
Time.
T5= 5 Clock Hours
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NPC – Routing of Ported Numbers

NPC applies Location Routing Number (LRN) to Ported #s

LRN is used for Call Routing after Porting

LRN also called the D-Parameter, “DXXYY” is comprised of:

Operator ID= XX

Location ID= YY
 DXXYY= D[OperatorID][LocationID]
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NPC Technical Architecture
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NPC – Technical Architecture
Systems
1.
Web Servers (3 Nos. 2 x Primary Site, 1 x DR-Site)
2.
Application Servers (3 Nos. 2 x Primary Site, 1 x DR-Site)
3.
Database Servers (3 Nos. 2 x Primary Site, 1 x DR-Site)
4.
Load Balancers (2 Nos. 2 x Primary Site)
Network
1.
Firewalls (3 Nos. 2 x Primary Site, 1 x DR-Site)
2.
Routers (3 Nos. 2 x Primary Site, 1 x DR-Site)
3.
Switches (3 Nos. 2 x Primary Site, 1 x DR-Site)
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NPC- N/W Architecture
Ufone
P2P Link
Mobilink
P2P Link
Warid
P2P Link
Mobilink
P2P Link
CMPak
P2P Link
Ufone, Warid,
Telenor, CMPak
Internet VPN
PMD – DR Site
PMD – Primary Site
Telenor
P2P Link
P2P Fiber Link
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NPC- HW Architecture
Warid
UFone
CMPak
CMPak
Telenor
Mobilink
UFone
Warid
Telenor
Mobilink
MNP-NPC
Web Servers
Web Server
Application
Servers
Application
Server
Oracle RAC
Oracle
SAN
SAN
DataGaurd
PMD – DR Site
PMD – Primary Site
MNP-NPC
Supervisory Control of MNP Solutions &
Operational Activities
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Operations & Supervisory Control of PMD


Monitor & Follow-Up all issues with concerned Participants

Amongst all Stakeholders, including PTCL & NTC

In the light of the MNP Porting Process Guidelines
Generate & Provide Reports of MNP Operations (KPIs) to


CMOs
PTA

Escalate Issues to higher Echelons for Timely Resolution

Hold meetings of the CMOs to resolve the Issues
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Types of MNP Related Issues
1. Pre Porting:
• 667/763xx Message Issues
• Numbering Plan Updates
2. In Porting:
• Delays in processing of Port Messages
• Delays in Corporate Porting (Sharing of Pre NPR,
Financial data and Processing of NPRs)
3. Post Porting:
• Mobile Call Termination (MTC) Issues
• Fraudulent Porting
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Inter-Operator Dispute Resolution
1. Mobile Operators report disputes to PMD
2. PMD Facilitates dispute resolution amongst CMOs in the light of:
•
MNP Regulations 2005
•
MNP Porting Process Guidelines
•
MNP Code of Practices
3. PMD Escalates disputes to higher echelons of the CMOs
•
If Dispute is not Resolved in prescribed Time
4. Multi-dimensional disputes are discussed at various Forums
•
Technical Committee  Executive Committee Board of Directors
5. Disputes may be escalated to PTA if not resolved amongst CMOs
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MNP Reporting by PMD
1. Reports Generated Monthly for CMOs & PTA
•
Rejections KPI (15% per Month)
•
Timer Violations KPI (5% per Month)
•
MTC Issues
2. Monthly Porting Report for Inter-Operator Settlement
3. Ported Numbers’ Data sent to PTA on Monthly
4. MNP Annual Report for PTA
5. Any other Statistical Reports On-Demand
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Forums available at PMD
• All Operational and Technical Matters are discussed at various
Forums at PMD that have representation from all CMOs
PMD Board
Executive Committee
Technical
Committee
Finance
Committee
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THANK YOU
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