Transcript Slide 1

Goal Setting in
~Exempt~
Objectives
• Write individual goals that are aligned with the
goals of the University, Division and Department.
–Apply the SMART Goal Formula.
–Differentiate between Work Goals and Development
Goals.
• Enter Work Goals and Development Goals into
eNDeavor.
• Utilize the Notebook function.
Lack of Alignment
Alignment
Vision, Mission and Goal Alignment
Vision
Mission
Goal 5
Goal 4
Goal 3
Goal 1
Goal 2
University Goals and Values
Strategic
Plan
Division
OPAC
OPACGoals
Goals
Goals
Goal
Goal
Goal
Goal
Goal
Goal
Goal
Measures
Measures
Individual Goals
(Work & Development)
Goal
Goal
Goal
Goal
Goal
Goal
Goal
Goal
Goal
Goal
Goal
Departmental Goals
University Goals
1. Offer an unsurpassed undergraduate education.
2. Be a preeminent research university.
3. Ensure that the University’s Catholic character
informs all its endeavors.
4. Create a sustainable culture of continuous
improvement and overall service excellence to
support the University’s mission.
5. Communicate strategically to internal and external
constituents.
Example: OPAC Division Goals
OPAC Goal 1
OPAC Goal 2
OPAC Goal 3
Institute goal-driven professional development to
develop acknowledged experts & leaders in
communications strategy, planning and execution.
Through integrated communication plans and
integration of talent, advance awareness of Notre
Dame’s academic achievements while stewarding
reputation as leading Catholic university in world.
Build trustworthy & mutually beneficial relationships, internally & externally to further ND’s unique
mission and positively impact community & society.
Individual Goal Alignment
University Goal: Communicate strategically to internal
and external constituents.
OPAC Goal: Create integrated communication plans
and integrate talent for advancement of Notre Dame’s
academic achievements & reputation.
Build relationships with campus partners
and co-create & support communication plans that advance
internal & external knowledge of Notre Dame’s academic
achievements & reputation .
Department Goal:
Individual Work Goal: Create “2010 Academic
Accomplishments Promotion Plan” that utilizes multiple
media sources with other OPAC groups by July, 2010.
Development Goal: Enhance meeting
planning/ facilitation skills by attending “Meeting
Mgt” in Feb 2010.
Individual Goals
• SMART Goals
• Types of Goals
– Work Goals/Expectations (“What”)
• Routine/Maintenance
• Project
– Development Goals (“How”)
• Work Skills
• Behavioral Skills
SMART Goals
SMART Formula:
(Action Verb) (Key Result) by (Target Date)
requiring (Resources) or (How).
Specific
Measurable
Actionable
Realistic
Time Bound
Descriptive verb & specific result.
Quantity, Quality, Yes/No.
Actions within scope of job.
Reasonably challenging & achievable.
Deadline, milestones or frequency.
Action Verbs
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Administer
Analyze
Attain
Calculate
Create
Decrease
Design
Develop
Distribute
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Establish
File
Improve
Increase
Maintain
Monitor
Organize
Participate
Prepare
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Process
Propose
Reduce
Research
Schedule
Solve
Submit
Train
Write
Key Result Measures
• Freshman retention rate
• Cost per issue
• Percentage increase/
decrease
• Words per minute
• Supervisor/employee
ratio
• Participation rate
• Number of complaints
• Time to hire
• Geographic territory
• Number of clients
served/repeat business
• Response time
• Satisfaction scores
• Dollars raised
• Increase in test scores
• Quality metric/error rate
Sample Work Goals
• Send responses to all subscription requests within 48
hours of contact and report compliance monthly.
(Routine)
• Reduce response time for subscription requests from
one week to 48 hours by creating electronic packet by
July 1, 2010. (Project)
• Assist six campus departments develop strategic
communications plans aligned with University’s
strategic messaging philosophy by 12/31/10. (Project)
SMART Goals? Specific, Measurable, Actionable,
Realistic, Time Bound?
Create a quarterly report that measures student
satisfaction with student life activities.
Administer an evaluation process that measures the
impact of our leadership actions in the local South
Bend community by 8/31/10. (e.g., decline in HS
drop out rates/juvenile crime, adult literacy gains).
Report findings and recommendations to Officers &
Deans by 12/31/10.
SMART Goals? Specific, Measurable, Actionable,
Realistic, Time Bound?
Assist campus departments incorporate the University’s
strategic messaging philosophy into major
communication projects for internal or external
constituents by applying a consultative approach and
tools for all new client projects in 2010.
Design an outcome-based supervisory skills program
targeted at new or under-trained first-line
supervisors utilizing an cross-campus advisory team;
create marketing approach; implement by 7/1/10.
Individual Goal Alignment
University Goal: Communicate strategically to internal
and external constituents.
OPAC Goal: Create integrated communication plans
and integration for advancement of Notre Dame’s
academic achievements & reputation.
Department Goal: Communicate strategically to
internal and external constituencies.
Individual Work Goal: With other OPAC groups,
create “2010 Academic Accomplishments Promotion Plan”
that utilizes multiple media sources by July, 2010.
Development Goal:
Work Goals vs. Development Goals
Work Goals
Implement Endeavor
Talent Profile for all
salaried, non-faculty
staff: communications,
training & profile entry
by 12/31/2010.
Development Goals
• Achieve MBTI certification by
8/1/2010.
• Increase teamwork efforts by
collaborating with HR Business
Partners in offering/cofacilitating departmental
retreats.
(Technical or Behavioral)
Individual Goal Alignment
University Goal: Communicate strategically to internal
and external constituents.
OPAC Goal: Create integrated communication plans
and integration for advancement of Notre Dame’s
academic achievements & reputation.
Department Goal: Communicate strategically to
internal and external constituencies.
Individual Work Goal: With other OPAC groups,
create “2010 Academic Accomplishments Promotion Plan”
that utilizes multiple media sources by July, 2010.
Development Goal: Enhance meeting
planning/ facilitation skills by attending “Meeting
Mgt” in April 2010.
Individual Goal Alignment- Team
University Goal:
Division Goal:
Department Goal:
Individual Work Goal:
Development Goal:
• Goal-Setting
– Goals tab
– Development Plan tab
• Notebook
– (left side; navigation bar
https://endeavor.nd.edu
http://inside.nd.edu
Step
Description
Due Date
Step 1
Goals/Expectations Setting
(April 1st start)
5/15/2010
Step 2
Goals/Expectations Approval
6/1/2010
Step 3
Midyear – Employee
9/30/2010
Step 4
Midyear – Manager
10/15/2010
Step 5
Annual – Employee
1/16/2011
Step 6
Annual – Manager/Signoff
2/20/2011
Step 7
Employee Signoff
2/28/2011