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Software Engineering September 16, 2009 © 2006 PC-DOCTOR, INC. ALL RIGHTS RESERVED. PC-DOCTOR IS A TRADEMARK OF PC-DOCTOR, INC., RENO, NV. ALL OTHER BRAND AND PRODUCT NAMES ARE REGISTERED TRADEMARKS, TRADEMARKS OR SERVICEMARKS OF THEIR RESPECTIVE HOLDERS AND ARE GRATEFULLY ACKNOWLEDGED. PRODUCT SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE. PCD Locations Reno (HQ) Denver Austin RTP Beijing Hong Kong Tokyo The Global System Health Leader Software to reduce manufacturing, support and service costs through diagnostics and to drive contextual monetization opportunities Founded in 1993 Privately held, profitable, fiscally conservative Focused on engineering excellence, software quality, customer service and technical innovation Major PC manufacturer customers: HP, Dell, Acer, Lenovo, Fujitsu Delivering a demonstrable ROI through service delivery cost reductions and APOS revenues and profit Confidential "Part of the problem [with PCs] is that there are so many cooks … Microsoft made the operating system, some company in Taiwan made the equipment, you’re running software from a company in California, and now you're installing the driver for a digital camera from a fourth company. You know, what are the odds that all of these are going to work flawlessly together for all 400 million people who have PCs? Zip." David Pogue, NY Times Interviewed on 60 Minutes Aired on Jan, 28, 2007 “Get Me the Geeks!” 5% 15% 40% OF DESKTOPS FAIL IN 1ST YEAR/Gartner OF NOTEBOOKS FAIL IN 1ST YEAR/Gartner OF ALL RETURNS ARE “NO DEFECT FOUND”/CompTIA PC-Doctor Products OEM FACTORY SERVICE Windows Diagnostic Preload PC-Doctor Network Factory PC-Doctor Service Center WinPE Diagnostic Preload PC-Doctor Factory PC-Doctor Network Factory InROM Diagnostics PC-Doctor Factory Express PC-Doctor Factory Linux Diagnostics DOS Diagnostics Messaging and Monitization New! Company Mission Help our customers respond to industry challenges through the delivery of a demonstrable ROI What We Make Factory & Depot Solutions Windows Vista diagnostics User OS Solutions Service OS Solutions Service Solutions Key Technologies OS Present Diagnostics Embedded Diagnostics PC-Doctor 6 Software Engineering Methodologies Direct System Information Diagnostic Hardware How We Make Software Software Engineering Agile Process Satisfy the customer through early and continuous delivery of valuable software Welcome changing requirements Deliver working software frequently Build projects around motivated individuals Processes promote sustainable development Simplicity-the art of maximizing the amount of work not done--is essential The best architectures, requirements, and designs emerge from self-organizing teams At regular intervals, the team reflects on how to become more effective Goals Hire the best UNR graduates Contribute knowledge and opportunity to UNR Create real software for our customers What We Offer Mentoring Developers – up to 5 days as needed Quality assurance Hardware and software Foundational components Diagnostics, system information, Linux, Windows, sample code Bonus - $2500 budgeted What we need from you - Three things Commitment! Commitment! Commitment! Drive Visualizer Huge issue! Vast amounts of data Benchmarking Statistical analysis Storage Beautiful display See Google research Hard Drive Predictive Agent Now – run diagnostics – PASS or FAIL Future – predict failures Existing models are limited How do we get the data? Offer “free” tool to gather data and upload PCD server Must offer carrot Free diagnostics Account based access interesting aggregate data Basic failure predictions Major Tasks Define what data to gather Define UI Solve problem of failed drives Implement prediction visualization C# PCD to do integration Implement client server data exchange Use Amazon Web Services (ECC, S3 and SQS) Server side is the bulk of the effort Startup Programs/Services Manager Manage Startup Programs or Services Croud-sourcing Client and Backend Standalone Drive Manager Key Features Tests drives Images drive – local and network Portable – self powered Secure erase and verify Label printing Bad drive imaging Local PXE server Initial specs Intel Atom Linux OS 4 line LCD display 2 SATA, 2 USB, 1 PATA Top 10 Ways to Speed Up Your PC Optimize your PC! Most of the effort is requirements Open ended Questions Thank You! Ken Sheppard Chief Technology Officer [email protected] Hector Urtubia Senior Software Engineer [email protected]