Transcript Working Together to Achieve Successful Incident Management

Working Together to Achieve Successful
Incident Management Outcomes
Wellington Transport Operations Centre
&
Wellington Road Policing
Ken Samson – Manager WTOC
Des O’Sullivan – Network Liaison Manager
Snr Sgt Richard Hocken – Road Policing Manager Wellington
Incident Management
Our WTOC Relationship with Wellington Road Policing
Incident Management
WTOC Relationship with Others
Incident Management
Delivering Outcomes– Four Principles
Monitor
• What is happening on the Network?
• What will or has caused an incident?
Optimise
• Prioritise traffic by type
• When are they told?
Typical
Cycle of IM
Activity
Manage
• Minimise harm
• Co-ordinate a response
• Who needs to be told? • Managing traffic beyond site
• When are they told?
• How are they told?
Inform
Incident Management
Systems and Tools
Before
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During
After
MoU’s , SoP’s, SLA’s
CIMs Process
NZTA Operating Systems
Partners Operating Systems
• Police Radios
• WREMO Radios
• Contractor Radios
Partners Channels
Social Media Channels
Debriefing Sessions
• Hot and Standard Debrief and Lessons Learnt Reviews
Dissemination of Information
Crash – SH1 - Paekakariki
• Cctv coverage of the crash
Incident Management
In Practice – Paekakariki Fatal
Incident Management
Opportunities
• Inter Agency Incident Management Operating Systems
• WTOC as an Incident Management Command and Control Centre