Transcript Douglas County GIS - Atlanta Regional Commission

Douglas County’s GIS
&
Web Analytics for Public Mapping
Applications
ARC October 1 2014
Andy Summers, GIS Manager
Who what when where
• Douglass County
established 1870
• Population: 132,400
• Total Parcels: 53,950
ATL
• 1,025 Road Miles
• County Boundary:
200 Square Miles
• Commissioners Rule
…in the year 2006
Coverage
SHP
CAD
MXD
APR
Shared
File
Server
GIS Department
PC
Shared DB Server
SDE
5
GIS
Tax
Appraisal
PC
PC
Coverage
SHP
MXD
CAD
SID
APR
}
Coverage
TIFF
MXD
Set the table for advancement…
Checklist
Understand the mission
Gather and organize
Prioritize
Consolidate/Cleanse
Process Improvement
Integration
Work on filling gaps
Reaching Users
Engineering
Environmental Health
Fire
DA & Solicitor
DOT
P&Z
ArcReader
Commissioners
Public Defender
Code Enforcement
Risk Management
Sheriff
Building Inspections
Appraisal
911
Tax Commissioner
Team
GIS
Voter/Elections
Develop a web presence
County does not have web hosting capabilities
Tax Commissioner and GIS share hosted service…
Tax Bill and Limited Mapping
Appraiser uses hosted service…
Property Appraisal and Limited Mapping
Property Information Website
Ownership has its privileges?
•“GISPerformance
provides an and
integrated
usability
Tax
are
Commissioner
controlled and
Information
improved
• HandsTax
System,
onAssessors
experience
Information
managing System,
all components
and GIS of
System.
the siteThis
• Solidhas
system
base
significant
to add more
utilization/exposure
applications (mobile)
throughout Douglas
• PublicMy
County.
notoffice
shy about
and I offering
rely heavily
feedback
on this integrated
• 99% of feedbackduring
system….especially
is positive
Tax Season.
and constructive
I believe we have one of
• Leaders
the
best systems
are happy
in the state.”
“I’m a professional tax consultant with 35 years’ experience in local
government and business. Your web site is awful. Can’t find the
data
needed.
I doubt thefor
Assessor
• Bearing
responsibility
uptimeOffice find it very easy to work
either.
As impossible
a property to
owner
rep,
theall
customer.
If your website
• Nearly
please
allI’m
users
of the time
was
a store,
I’d shop elsewhere. But we can’t because the County
• Bad
feedback
has the monopoly on tax data. You’re the expert. Do some tests,
invite the public to try it and see what they say.”
Mobile
Jan 2012 – Android only (Flex API)
Jul 2014 – All devices (JavaScript API)
Recent developments and future
goals
 Migrated production environment off of shared physical server and onto virtual
server (including upgrade of SQL Server from ancient release)
 Android mobile app off of the market (all-in on JavaScript)
 Upgrade web server
 Rewrite Property Info Website (bye-bye ADF)
 Use ‘thinner’ solution for internal client access
Web Analytics
Collected using Google Analytics
User Count / Geography / Browser - OS - Device / Network / Traffic-Referral
Web Analytics
Property Information Website
User Count by year
180,000
165,000
160,000
140,000
126,236
120,000
109,285
100,000
80,000
91,994 94,204
User Count
60,000
40,000
20,000
0
2010
2011
2012
2013
2014*
* Current count is 115,204 – on pace for 165,000
Web Analytics
Property Information Website
Geography by state for all years
Web Analytics
Property Information Website
Browser usage by year
90%
80%
70%
60%
IE
50%
Firefox
40%
Chrome
30%
Safari
20%
10%
0%
2010
2011
2012
2013
2014
Web Analytics
Property Information Website
Operating System usage by year
6.00%
4.90%
5.00%
4.23%
4.00%
2.94%
3.00%
Android
1.78%
2.00%
1.00%
iOS
0.15%
2010
1.21%
0.62%
0.15%
0.00%
2.05%
0.61%
2011
2012
2013
2014
Note: 59% of all mobile users are using iPad and iPhone
Web Analytics
Property Information Website
Network - 2014
Web Analytics
Property Information Website
Traffic-Referral - 2014
Web Analytics
Douglas County GIS Mobile (JavaScript API)
Device
Browser
Douglas County’s GIS
&
Web Analytics for Public Mapping
Applications
ARC October 1 2014