Transcript mis9_ch06_crsppt

Which of the following is not
included in a firm’s IT
infrastructure investments?
1.
2.
3.
4.
5.
Training and education
Consulting
Travel
Hardware
Software
Which of the following is not
included in a firm’s IT
infrastructure investments?
1.
2.
3.
4.
5.
Training and education
Consulting
Travel
Hardware
Software
IT infrastructure includes investment in hardware, software, and
services that are shared across the entire firm or across entire
business units in the firm.
The services a firm is
capable of providing to
its customers, suppliers,
and employees are a
direct function of the…
1. firm’s strategic 5-year plan.
2. amount of money spent on
hardware.
3. amount of money spent on
software.
4. firm’s IT infrastructure.
5. Not sure
The services a firm is
capable of providing to
its customers, suppliers,
and employees are a
direct function of the…
1. firm’s strategic 5-year plan.
2. amount of money spent on
hardware.
3. amount of money spent on
software.
4. firm’s IT infrastructure.
5. Not sure
Ideally, the IT infrastructure should support the firm’s business
and information systems strategy. New information technologies
have a powerful impact on business and IT strategies, as well as
the services that can be provided to customers.
Which of the following
services provides
enterprise-wide
capabilities that are
shared by all business
units?
1.
2.
3.
4.
Telecommunications
Data Management
Application software
Physical facilities
management
5. IT education
Which of the following
services provides
enterprise-wide
capabilities that are
shared by all business
units?
1.
2.
3.
4.
Telecommunications
Data Management
Application software
Physical facilities
management
5. IT education
Enterprise-wide capabilities provided by application software
services include enterprise resource planning, customer
relationship management, supply chain management, and
knowledge management systems.
Which of the following
services focuses on
video connectivity for
employees, customers,
and suppliers?
1.
2.
3.
4.
Telecommunications
Data Management
Application software
Physical facilities
management
5. IT education
Which of the following
services focuses on
video connectivity for
employees, customers,
and suppliers?
1.
2.
3.
4.
Telecommunications
Data Management
Application software
Physical facilities
management
5. IT education
Telecommunications services provide data, voice, and video
connectivity to employees, customers, and suppliers.
Which of the following
services offers
managers training in
how to plan for and
manage IT
investments?
1. Physical facilities management
2. Data management
3. IT management
4. IT education
5. IT research and development
Which of the following
services offers
managers training in
how to plan for and
manage IT
investments?
1. Physical facilities management
2. Data management
3. IT management
4. IT education
5. IT research and development
IT education services provide training in system use to
employees and offer managers training in how to plan for and
manage IT investments.
Which of the following
defines the type of
client/server network in
which several different
levels of servers are
used?
1. Wintel
2. Multitiered
3. Simple
4. Application
5. Not sure
Which of the following
defines the type of
client/server network in
which several different
levels of servers are
used?
1. Wintel
2. Multitiered
3. Simple
4. Application
5. Not sure
In a multitiered client/server network, client requests for service
are handled by different levels of servers.
Using individual atoms
and molecules to
create computer chips
and other devices is
called…
1. atomic technology.
2. nanotechnology.
3. molecular engineering.
4. Moore’s Law.
5. transistor technology.
Using individual atoms
and molecules to create
computer chips and
other devices is
called…
1. atomic technology.
2. nanotechnology.
3. molecular engineering.
4. Moore’s Law.
5. transistor technology.
By using nanotechnology, Intel believes it can shrink the size of
transistors down to the width of several atoms.
Which of the following is
related to the idea that the
value of a network grows
exponentially as a function
of the number of network
members?
1. Moore’s Law
2. Microprocessor Power Law
3. Law of Mass Digital Storage
4. Metcalfe’s Law
5. Not sure
Which of the following is
related to the idea that the
value of a network grows
exponentially as a function
of the number of network
members?
1. Moore’s Law
2. Microprocessor Power Law
3. Law of Mass Digital Storage
4. Metcalfe’s Law
5. Not sure
Robert Metcalfe — inventor of Ethernet LAN technology – points
to the increasing returns to scale that network members receive
as more and more people join a network.
Specifications that
establish the
compatibility of
products is called…
1. technology standards.
2. network economics.
3. product specifications.
4. network specifications.
5. Not sure
Specifications that
establish the
compatibility of
products is called…
1. technology standards.
2. network economics.
3. product specifications.
4. network specifications.
5. Not sure
Agreements among manufacturers and widespread consumer
acceptance of technology standards have led to today’s
enterprise infrastructure and Internet computing.
Ultrathin computers
stored in racks popular
in the server market are
called…
1. ultrathin computers.
2. rack computers.
3. blade servers.
4. mainframes.
5. Not sure
Ultrathin computers
stored in racks popular
in the server market are
called…
1. ultrathin computers.
2. rack computers.
3. blade servers.
4. mainframes.
5. Not sure
Blade servers consist of a circuit board with processors,
memory, and network connections. They take up less space
than traditional box-based servers.
The most popular opensource operating system
is…
1. Windows.
2. Linux.
3. Star Office.
4. MAC OS 10.
5. PeopleSoft.
The most popular opensource operating system
is…
1. Windows.
2. Linux.
3. Star Office.
4. MAC OS 10.
5. PeopleSoft.
Open-source software is created and updated by a worldwide
community of programmers and is available for free.
Which of the following
provides fee-paying
subscribers with space
to maintain their Web
sites?
1. Storage area network
2. Peoplesoft
3. Web hosting services
4. Microsoft
5. RedHat
Which of the following
provides fee-paying
subscribers with
space to maintain their
Web sites?
1. Storage area network
2. Peoplesoft
3. Web hosting services
4. Microsoft
5. RedHat
Web hosting services maintain large Web servers, or a series of
servers, and allow people to design, develop, store, and maintain
Web sites at a relatively low cost.
The business case for
using grid computing
involves all of the
following except…
1. agility.
2. self-healing computing.
3. cost savings.
4. speed of computation.
5. Not sure
The business case for
using grid computing
involves all of the
following except…
1. agility.
2. self-healing computing.
3. cost savings.
4. speed of computation.
5. Not sure
Grid computing involves connecting geographically remote
computers into a single network to create a virtual
supercomputer.
Which of the following
refers to firms off-loading
peak demand for
computing power to
remote, large-scale data
processing centers?
1. Grid computing
2. Autonomic computing
3. On-demand computing
4. Edge computing
5. Open-source computing
Which of the following
refers to firms off-loading
peak demand for
computing power to
remote, large-scale data
processing centers?
1. Grid computing
2. Autonomic computing
3. On-demand computing
4. Edge computing
5. Open-source computing
Firms can reduce their investment in IT infrastructure by
investing just enough to handle average processing loads and
paying for only as much additional computer power as the
market demands.
An operating-systemindependent, processorindependent, objectoriented programming
language used on the
Web is…
1. Linux.
2. Star Office.
3. XML.
4. HTML.
5. Java.
An operating-systemindependent, processorindependent, objectoriented programming
language used on the
Web is…
1. Linux.
2. Star Office.
3. XML.
4. HTML.
5. Java.
Java is the leading interactive programming environment for the
Web. Java software is designed to run on any computer or
computing device, regardless of the specific microprocessor or
operating system the device uses.
The foundation
technology for Web
services is…
1. Middleware.
2. XML.
3. HTML.
4. EAI software.
5. Java.
The foundation
technology for Web
services is…
1. Middleware.
2. XML.
3. HTML.
4. EAI software.
5. Java.
XML, which stands for Extensible Markup Language, is a
powerful and flexible markup language used to provide a variety
of Web services.
A business that delivers
and manages
applications and
computer services from
remote computer centers
is known as a(n)…
1. software outsourcer.
2. utility computing provider.
3. Internet service provider.
4. edge computing provider.
5. application service provider.
A business that delivers
and manages
applications and
computer services from
remote computer centers
is known as a(n)…
1. software outsourcer.
2. utility computing provider.
3. Internet service provider.
4. edge computing provider.
5. application service provider.
Instead of buying and installing software programs, subscribing
companies can rent the same functions from an application
service provider.
Which of the following is
not a challenge for
creating and managing a
coherent IT
infrastructure?
1. Making wise infrastructure
investments
2. Allocating costs among
business units
3. Choosing IT components
4. Dealing with change
5. Determining market demands
Which of the following is
not a challenge for
creating and managing a
coherent IT
infrastructure?
1. Making wise infrastructure
investments
2. Allocating costs among
business units
3. Choosing IT components
4. Dealing with change
5. Determining market demands
Determining market demands is part of the competitive forces
model for IT infrastructure.
Which of the following
factors in the competitive
forces model dictates
that the firm make an
inventory of existing IT
infrastructure costs?
1. Market demand for your firm’s
services
2. Competitor firm’s IT
investments
3. Competitor firm’s IT services
4. Your firm’s IT strategy
5. Your firm’s business strategy
Which of the following
factors in the competitive
forces model dictates
that the firm make an
inventory of existing IT
infrastructure costs?
1. Market Demand for your firm’s
services
2. Competitor firm’s IT
investments
3. Competitor firm’s IT services
4. Your firm’s IT strategy
5. Your firm’s business strategy
Many firms do not know the total cost of their existing IT
infrastructure.
Which of the following is
not a component of the
Total Cost of Ownership
of a firm’s IT
infrastructure?
1. Travel to and from work
2. Hardware acquisition
3. Downtime
4. Space and energy
5. Training
Which of the following is
not a component of the
Total Cost of Ownership
of a firm’s IT
infrastructure?
1. Travel to and from work
2. Hardware acquisition
3. Downtime
4. Space and energy
5. Training
The TCO cost components include hardware and software
acquisition, installation, training, support, maintenance,
infrastructure, downtime, and space and energy. Most firms
simply do not know the total cost of ownership of their IT
infrastructure.