Transcript japan-new - Socio

Japan
Content
General
Cultural
Business
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
2
Quick Facts
50% population on 2% land
99.4% Japanese
Emphasis on English
Shinto and Buddhist
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
3
Ethnic issues
99% born in Japan
Directed towards non-Japanese
Associated with trouble
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
4
Tatemae and Honne
Public persona vs. real feelings
Tatemae
Face shown in public
Behave as expected to behave
Honne
Real feelings and opinions
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
5
Wabi-sabi
World view/aesthetic System
Traditional Japanese beauty
Imperfect
Impermanent
Incomplete
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
6
Empathy and Human
Relations
Gods show human emotions
Empathy is rewarded
Focus on social harmony
Avoid open confrontation and competetion
Success only if team works together
Symbols
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
7
Popular Culture
Attitudes of the present
Link to the past
Anime
Manga
Karaoke
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
8
Basic House Rules
No outdoor shoes
Slippers provided by host
Special toilet slippers
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
9
How to visit a temple
Be respectful
Osenko
Believed to have healing power
Wear nice socks
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
10
Japanese Bathrooms
Two rooms
Toilet separately
Water in tub used by all family members
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
11
Tables and Sitting
Table rules:
Don't blow your nose
Don't mention unappetizing
topics
Don't burp
Move your dishes back
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
12
Drinking Rules
Serve your friends
Do not start until everybody is served
kampai
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
13
Chopsticks
Hold towards the end
Lay your chopsticks down when you don't need
them
Don't stick your chopsticks into food
Don't pass food directly from your chopsticks
Do not spear food
Do not point with your chopsticks
Do not wave your chopsticks around
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
14
Dining out
Plastic or wax replicas
Waiter shows you to your table
Wet towel for the hands
Bill presented upside down
No tips
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
15
Sitting techniques
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
16
Giving Gifts
Oseibo and Ochugen
Temiyage and Omiyage
Birthday and Christmas
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
17
Titles
-san
-sama
-kun
-chan
-sensai
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
18
Superstition
The number four
Stick chopsticks into rice
Give food from chopstick to chopstick
Sleeping towards the North
Funeral Car
Cut nails at night
Lie down after eating
Whistle in the night
Black cat
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
19
Nonverbal communication
and sign language in
Japan
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
20
What is nonverbal
communication?
Sending and receiving of wordless messages
Gestures
Touch
Body language
Posture
Facial expressions
Eye contact
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
21
Other forms
Communication through objects
Nonverbal elements in verbal communication
Nonverbal elements in written language
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
22
Main functions
Expressing emotions
Expressing interpersonal attitudes
Accompanying speech in managing the cues of
interaction between speakers and listeners
Self-presentation of one’s personality
Rituals (greetings)
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
23
Nonverbal
communication in Japan
Kinesics is suggested to be the main difference
between Americans and Japanese.
Kinesics is:
Gestures
Body movements
Posture
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
24
Bowing (Gestures)
Refers to status
The lower you bow the lower your status
Hands in your pocket is considered to be rude
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
25
Walking and Sitting
(posture and body movement)
Both feet on the ground
Legs may only be crossed at the ankles or knees
The Japanese walking style is called „Teishisei“
Walking with quick strides and drooping shoulders
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
26
Do‘s and Dont‘s when
doing business
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
27
Dresscode
Dresses and Suits refer to status – the higher the
price the higher your status
Only suits and ties and tailored dresses are accepted
Kimono at business dinners
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
28
Meetings
Never takes place in the house of your Japanese
business partner
Never wear shoes unless you are asked to
Take off coat, hat, shoes and gloves at the genkan
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
29
Eye Contact
Country
Eye contact
No eye
contact
America
Interest,
attention,
wanted
Not
interesting,
boring
Japan
Rude,
aggressive
Normal
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
30
Japanese Signs
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
31
Strictly business
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
Do‘s and Dont‘s
Business card = first impression
Punctuality = very important
Business is a group activity and based on
relationships
While arguing, never lose temper
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
Appointments
at least 2 weeks in advance
Avoid mid-December to mid-January; Golden week,
April 29 to May 5; and Obon
Office only from 8 a.m. to 2 p.m.
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
Hierarchy
Older people have higher status
Men higher than women
Buyers higher than sellers
Big companies higher than small ones
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak
Especially for women
Non-Japanese women are treated politely
Male-dominated business
No jewelry or heavy makeup
Participate socially
Socio-Cultural Competence
Hofstadler Nicole, Lämmerer Anita, Neubauer Kristina, Stefan Dworak