Transcript Leeds Presentation

LEEDS CITY REGION GROWTH
SERVICE
BIS GROWTH HUB SHOWCASE
EVENT
MELISSA LIBURD
PATRICK ROBERTSON
PAT COFFEY
MAY 2016
AGENDA
• The growth hub model
• Partnership working
• Lessons learned including the
importance of ‘local’
• Experience of an SME Growth
Manager - client engagement
and working with target
businesses)
WHO ARE WE?
• 119k businesses in Leeds City
Region
• Largest business base outside of
the South East
• Hub & spoke model (LEP & LAs)
• Brought together under LEP brand
• Service launched in July 2015
• Website and telephone gateway
• 13 SME Growth Managers
• No wrong door policy for
businesses
• SMEs (up to 250 employees)
• LEP business support products
LEP SME SUPPORT OFFER
NOW
FUTURE
Capital grants £10500k, Finpoint,
capital loans
Skills service – training
advice and up to £50k,
and apprenticeship
hubs and support
Peer-to-peer export
network
SME Innovation,
Enterprise leadership
and management,
Access to Finance with
Yorkshire LEPs, Growth
Enterprise
Resource efficiency
audits and grants
Superfast broadband
vouchers and
business support
PARTNERSHIP WORKING
• Local Authority reviews
• National Business Support
Helpline
• Monthly SME Growth
Manager meetings
• Bi-annual wider network
events
• Toolkit for partners
• Marketing
support/building the brand
RECOMMENDATIONS & PRIORITIES
• Be more proactive with helpline and LEP data
to target businesses
• More focused targeting of businesses not
engaged with public sector business support
• Need to effectively track referrals to key
delivery organisations
• We’re developing more personalised content
using new e-marketing software to target
businesses
• The model works - businesses value the
service
• Strong partnerships with local authority
partners
• ‘Local’ really important
CASE STUDY – HORIZON PLATFORMS
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Skills service
Apprenticeship Hub
Brokered in JCP
WMDC Bondholders
scheme
CASE STUDY – LPA EXCIL ELECTRONICS
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•
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Capital grant application ready to go
20 new staff with average salary of £30k
UKTI introduction brokered
Electronics graduate placement
Expect to double staff and turnover in
next 2 years
CASE STUDY – ERIC RICHMOND
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Environmental Health advice on hygiene, layout
Client invest £80k in new machinery
Apprentices recruited and workforce upskilled
Year 1 turnover has increased, and again in year 2
SME Business Finalist of the Year 2016 - Wakefield
District
LESSONS LEARNED
But there are gaps in business support:
• Start-ups
• Closure of Business Growth Service
• MAS
• Business planning
• Digital / technology
Need to do more to reach unengaged businesses:
• Tracking the impact of referrals
• CRM system
• Private sector referrals
QUESTIONS
number not a F
Any Questions?
umber?
LEP KEY CONTACTS
Melissa Liburd, Project Manager
Email: [email protected]
Tel: 07870 993009
Henry Rigg, Programme Manager (Business Support Lead)
Email: [email protected]
Tel: 07812 670167
LEP Growth Service
Email: [email protected]
Tel: 0113 3481818
(Lauren Thomas and Jon Vickers)
THANK YOU
KEEP IN TOUCH:
www.the-lep.com
Twitter: @LeedsCityRegion