Transcript Part 2

Internet services as a support
to library services – part 2
Radovan Vrana
Department of information and communication
sciences
Faculty of humanities and social sciences Zagreb
What type of online services do we
need in libraries?
• In your opinion, what type of online services
do we need in libraries? Suggest examples
(use computers in front of you)
• How would you evaluate library users’ needs
for such online services?
• Who would you employ to build online
services for libraries?
• Can online library service popularity be the
most important criterion for their retention?
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
2
Library transformation
• Librarians:
– From book-keepers, librarians have become information
editors, information organisers, and information advisors
• Library users:
– From readers or viewers, library users have become
watchers, listeners and browsers (Nguyen, Partridge and
Edwards, 2012.)
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
3
Library transformation
• The line between users and librarians is beginning to blur
• Users can contribute their opinions on services via a blog,
comment on library policies or other activities; they may also
use blogs to review books, suggest information resources, and
share information with others (Nguyen, Partridge and
Edwards, 2012.)
• Librarians can join in this process of creation and sharing
information to enhance the services
• In collaboration with others and with librarians, users can
create information content, services, and virtual communities
for libraries (Nguyen, Partridge and Edwards, 2012.)
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
4
Library transformation
• Users’ expectations: preferred and easy-to-use
discovery platforms integrated with the latest and
up-to-date information (Shri, Anbu and Kataria,
2011)
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
5
Library transformation
• What would be characteristics of your
favourite library service on the Internet?
• Should librarians teach users how to use Web
2.0 or future Web x.0 services or should users
teach librarians? Changing roles?
• How would you motivate librarians to use
more Web 2.0 services?
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
6
Library 2.0
• Michael Casey was first to use the term library 2.0 on
his blog Library crunch
• Library 2.0: mix of the traditional library and the web
2.0 philosophy (Le Deuff, 2010.)
• Library 2.0, on the other hand, is the integration of
Web 2.0 features in library web-based services
(Harinarayana and Raju, 2009)
• Library 2.0 is a mashup. It is a hybrid of blogs, wikis,
streaming media, content aggregators, instant
messaging and social networks (Maness, 2006)
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
7
Library 2.0
• Library 2.0. is a new model for library service that
bases on user participation in the creation of both
the physical and the virtual services they want (Erich,
2007)
• Means for promoting and extending their services
(Harinarayana and Raju, 2009)
• Participants actively participate in the creation and
development of Library 2.0 services.
• The core of Library 2.0 is the participation of the
community (Nguyen, Partridge and Edwards, 2012.)
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
8
Library 2.0
• The main aim of the library is to offer knowledge and
valuable information and data to a growing number
of users (Le Deuff, 2011.)
• Library 2.0 implies that services be constantly
updated and reevaluated to best serve library users
(Erich, 2007.)
• What is Library 2.0 to you?
• Provide Library 2.0 examples that you know about!
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
9
Aspects of Library 2.0
• Rank the following aspects (1 – lowest rank /
least important, 5 – higher rank / most
important):
• Aspects of Library 2.0 (Erich, 2007.):
– A library available to anyone
– A library available anywhere
– A library which serves it present and potential
users
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
10
Aspects of Library 2.0
– A library which pursues the access standardization of the
offered services
– A library which offers multiple access to unique resources
– Major efficiency concerning the costs against the
traditional libraries
– Permanent availability
– Informational content richer and better structured
– Friendly means and methods for searching the information
– A new vision about preservation and dissemination of the
information according which the preservation is made
through the copies multiplication come next spreading
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
11
One way or two way?
• Old media such as television, radio and books
are one way media (so called, push media)
• The Internet is a two way medium (so called,
push – pull medium)
• In what cases in interaction of librarians and
library users is use of one or the other group
appropriate?
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
12
Example of online library services
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
http://www.hclib.org/pub/bookspace/
13
By using wireframe model, design
your own…
• Internet library service which will:
– Inform public about new library services
– Inform public about new acquisitions
– Inform public about new library events
– Enable user comments about library
– Allow library user to contribute content
• Let’s see and discuss your results!
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
14
References
•
•
•
•
•
•
Erich, Agnes. (2007), "Library 2.0 A New Service Model For Libraries", Library and
Information Science Research, No. 11, http://www.lisr.ro/11-en.html (accessed
July 12th 2012)
Harinarayana, N.S. and N. Vasantha Raju. (2009), "Web 2.0 features in university
library web sites", The Electronic Library, Vol. 28 No. 1, 69-88.
Le Deuff, Olivier. (2011) "Library 2. and the Culture of information: new
paradigms?, Cadernos BAD, No. 1, pp. 20-28.
Maness, Jack M. (2006), "Library 2.0 Theory: Web 2.0 and Its Implications for
Libraries", Webology, Vol. 3, No. 2. http://www.webology.org/2006/v3n2/a25.html
(accessed 15. July 2012.)
Nguyen, Linh Cuong, Partridge, Helen and Sylvia L. Edwards, (2012),"Towards an
understanding of the participatory library", Library Hi Tech, Vol. 30 No. 2 pp. 335 –
346.
Ram, Shri, Anbu, John Paul K and Sanjay Kataria. (2011), "Responding to user’s
expectation in the library: innovative Web 2.0 applications at JUIT Library",
Program: electronic library and information systems, Vol. 45 No. 4, 452-469.
Internet services as a support to library services [email protected] 2012. for IP LibCMASS
15