Transcript New Faculty Orientation PowerPoint

New Faculty Orientation to
Technology and Instructional
Support at
Monmouth University
Thursday
August 29, 2002
Welcome!

Technology is everywhere on
campus - and so are we
From ITS
Instructional
Technology Services,
Dr. Arlene O’Leary, AVP
Plangere Center
for Communication and
Instructional Technology
To the
Help Desk and
Administrative
Information Systems ,
John Sonn, AVP
Network Computing
Services, Dave Bopp, AVP
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August 29, 2002
Howard Hall
We are here to help
make campus
technology work for
you and your
students
How to Find Us
Physically:
Instructional
We Are
Here
Technology
Services
Faculty Club
Plangere Center
Information
Systems
Help Desk
Howard Hall
Virtually: http://www.monmouth.edu/ and
“jump to: Campus Technology”
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August 29, 2002
You might be contacting the
Help Desk if you have problems:
In your Office
Computers –
In your Classrooms
 Multimedia
desktop / laptop
Software
 E-mail
 Telephone
Printers

Presentation Support
Classroom
Equipment (video, LCD
projectors, etc)
From your home
 Accessing webmail
Network connections  Internet Resource
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August 29, 2002
Access (library, etc)
Information Systems
Help Desk
 Telephone: Dial HELP (x4357) Alternate: x 3539
(from home: 732/923 – 4357 or 732/ 571-3539)
 e-mail:
 Webpage:
[email protected]
www.monmouth.edu/is/helpdesk/
Those mysterious
HELP Desk folk at the
end of the phone/web links
include:
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Cathy Nittoso, Supervisor
Eileen Booth
Kitty Moore
You might call on
Instructional Technology Services
directly if you want help:
With Instructional Design
 Thinking out


course/session design
options
Integrating Technology
Designing Web-Enhanced
(WE) and On-Line (OL)
Courses (via WebCT)
 Any related questions or
instructional skills
development or training
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August 29, 2002
With Web-based Activities
 Web Pages 
 Web-based Data
Collection / Surveys
With Computer Labs
 Scheduling labs
 Printers & Paper
 Lab Assistants
Instructional Technology and
Design Support

Cary Harr, Director, Instructional
Technology (x5565 [email protected] )
 First stop for WebCT support, surveys,
use/integration of technology, web
factory liaison, faculty skills
development…

Bonnie Mullinix, Ed.D.,
Instructional Design Specialist (x5486
[email protected])
First stop for confidential consultation
on course and session design,
integration of technology, faculty
training and skills …
Note: We will both help with any of the above
New Faculty Orientation
and more – or will refer you to the best support.

August 29, 2002
Instructional Technology
Depending on your needs, we may refer you to the Web Factory:

Ted Tsoutsas – Web Developer


Web Design and support faculty/department web page design;
web-based tools that help faculty
integrate technology into their
courses.
Wayne Elliott
“We enjoy designing new
learning experiences on the
Assistant Web Developer
Web and encourage faculty
 WebCT
with creative ideas to visit us
Administration and
and find out what is possible.”
Faculty Web Page
Support
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August 29, 2002
Student Technology
Assistant Program
If you need to book a Computer Lab for a Class, or request lab support,
you will call :

Lynn Stipick, Coordinator of STAP (x5108
[email protected] )



Organize and coordinate student
workers
Facilitate student technology learning
Schedule one-time Computer Lab use
STAP Services x 3490
(if no answer: x2000)
Provide peer-to-peer support for network
connectivity and computer use
 Support Open Computer Labs – Help students

with PC, printers, replace paper and toner, and report
problems

Student HELP desk, 500 Howard Hall and
opening soon in ITS, Plangere Center
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August 29, 2002
CT Fact: More than 85
Graduate and
Undergraduate Student
Workers serve as Lab
Assistants, Lab
Managers, and
Technology Assistants
across campus
The Help Desk may connect you with
any number of individuals from ITS
Computer Labs
<- to ->
Supporting You
(the“User”)
Frank Johnson, Director,
instructional Computing Labs and End User Services
John Cavallo, Instructional
Becky Novak, Technical Support
Computing Labs/End-User Support Specialist
Krystal Moscatello, Instructional
Specialist
Albert DaSilva, Technical Support
Computing Labs/End-User Support Specialist
Joe Huybens,
Macintosh End-User Support
Specialist
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August 29, 2002
Specialist
“We try to provide an
environment that meets and
exceeds your needs.”
Working in the
Instructional Computing Labs
 Instructor PC Lab password: z640
 Reactivate blank computer lab monitor screens by
moving mouse  or pressing the <ESC> key 
Types of Labs – Differ by access (Instructional or Open) and
computer Operating System (OS: Win98, 2000, XP, & Mac)
Find out what’s where: http://its.monmouth.edu/newfaculty/labs-map/labs-map.html
CT Fact: Currently there are over
30 labs on campus with
approximately 450 computers.
In 2002-3 we are supporting
Labs with Windows 98,2000, XP
and MacIntosh Operating
Systems
What Students need to use PC Labs (not Mac):
 Student computers login to Hawkdom2 using
a lowercase “s” followed by their 7-digit
student ID number and their hawkmail
password (first try default password: nmmdd where
n= first letter of last name, mmdd=month and year of birth
(2-digits each)
 Logging-in will give students access to their
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Netscape email and the M drive.
Helping you with your computer





Laptop or Desktop
support
Network support
Backups / Zip drive
use
Software including: Office,
Netscape browser/email

Anti-virus Software

CT Fact: Monmouth University
supports over 1000
computers across campus
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
Computer Hardware
Printers
Network wiring
Note: Hardware requests are
handled by Technicians from
Network Computing Services
via the Help Desk
Helping yourself
The Care and Feeding of Your Computer
 Computer running slow?
 Not able to print?
 Not able to back up files?
Your computer may need attention.
ITS user support can help you
learn how to:
Note: We take care of the
cleaning up and backing up
 Update/Use Virus Software
of the lab computers and
 ScanDisk, Defragment
networks on a regular
basis.
 Backup files (to network, etc.)
Or, you may have simply run out of space on
your Network Server - Call the Help Desk
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August 29, 2002
Our Campus Network
E-mail
Servers
Faculty/
Admin
Servers
Administrative Student &
Web Course
Servers
Lab Server
Server
the Internet
Mondec (faculty) &
Hawkmail (student)
Hawkeye
Zorak
WebCT
MU Network Backbone
Desktop PC
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Laptop
Computer
Labs
Mac
Some things you should know:




Is there a computer in your office? (if not – tell us)
How to access Network folders/files
How to save files from your computer to the
Network (for file backup and e-mail access).
How to access your Network Files from a
Multimedia Classroom / Instructional Lab.
Note/Disclaimer: Remember, the simpler the information, the less accurate it
may be … Life Changes… So please be aware:
• Macs do not (yet) have access to the MU Network for saving/accessing files.
• Setup for access from Multimedia classrooms PCs are still being established.
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Some things you should know:
Accessing the Network
When your computer
first boots up, you
will see this Login
box
jdoe
*******
Do the following:
1. At login screen, type your user name [first initial and first 7
characters of your last name (all lowercase - example: jdoe)]
2. TAB to next field and type your password. (Initial account
setup/password must be requested from the HelpDesk)
3. Your Assigned Network Server is known by your office
computer but must be typed in when accessing from other
computers.
4. Click the OK button
hit the
Enter
key.
You or
should
now
have
access to your Network
Server, e-mail (and perhaps a networked printer). To
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August 29, 2002
check e-mail, open your preferred program (Netscape,
Outlook…)
Some things you should know:
Saving Files to the Network
If you want to access files from elsewhere
on campus (or simply back up files) do the
following:
1.
2.
3.
4.
Open your “My Documents” Folder*
Open your “My Network Documents” Folder*
Select/Highlight the Documents you want to access.
Copy and Paste or Drag and Drop the files from your
computer into your network server space.
Now you should be set to login from another computer and
access your powerpoints, word documents and other files
as needed.
* While not currently on most PC desktop images ITS
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user support staff can help set these folders up right
on your computer’s main screen for easy access
Some things you should know:
Accessing your Network Files from Multimedia
Classrooms / Instructional Labs
If you want to access your Network files from a multimedia
classroom (if PC or laptop is available):
1. Input Instructor PC password (z640)
2. Login to your Server - to access your files.
3. In a Lab you will have a 2nd Login to Hawkdom2 for printer
4.
access in a lab (Note: for this you must first request that a
hawkmail account via the Help Desk)
Access your files through My Computers / MSOffice programs.
Now you should be set to access your PowerPoints, Word
documents and other files as needed.
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August 29, 2002
Note: While all multimedia classrooms currently have laptop
connections, Instructor PC Computers may not yet be
installed
Working with Multimedia and Technology
in the Classrooms
Built into Multimedia
Classrooms you have:
Portable Equipment for
Classroom use:
 Video (VHS) Players/VCRs
 Computer and/or Laptop

Presentation access (Audio &
Video)
 Internet Access
Video (VHS) VCRs/Players
 LCD Projectors
 Laptop computers (for short-term use)
 Video Camcorders
 Slide Projectors
 Cassette Players/Recorder
Note: Get keys to the classroom media
lock boxes from your Department’s
Administrative Assistant (they
 CD Player
coordinate key distribution with
Debbie Mellish)
To place orders for or report problems with
CT Fact: About 85% of MU
Classrooms are currently
classroom equipment: Call the HELP DESK
multimedia-ready.
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August 29, 2002
Preparing Multimedia Materials
for your Courses
ITS can assist you with:
 Audio and Video

Recording and Editing
Scanning Photos,
Documents, Objects, etc.
Your first contact for Media production is
Peter DiGiovanni, Instructional Media Specialist,
(x 4421 [email protected])
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Support for Different Class Interaction Formats
Face to Face
Web Enhanced
(Bonnie)
Courses that take
place in class
(maximizing use of
interactive, participatory
learning activities)
Session design,
technique
consideration,
technology selection…
(Cary)
Courses that utilize
the web to enhance
instruction
courses in which the web is
utilized for all aspects of
instruction
Posting/scanning
content, learning to use
discussion boards, email, grading, etc…
Learning to use advanced
features of WebCT to provide
CT Fact: Monmouth University offers
approximately 10 -15 online courses and over
200 web enhanced courses per semester
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Fully Online
Instructor Feedback, post/ collect
ssignments, develop online quizzes
and tests…
Course Management
Software supported:
webct.monmouth.edu
Faculty Training and Support in
Instructional Design and Technology
Topics:
 Orientation to Multimedia
Classrooms
ITS Provides a
variety of
forums for
supporting
faculty
 Computer Basics
 Microsoft Office
 WebCT
Session
Formats:
 Web Publishing
 Digital Imaging (Still/Video  Full-Day Workshops
Cameras, Scanning)
 Research Technologies
 Suggestions!
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



Short Sessions
Confidential consultation
Small Group – Peer Sessions
Faculty Forum / Show and Tell
MU Support for
Technology Innovation
The University Instructional Technology Committee (UITC) solicits
and considers faculty proposals for integrating and enhancing
technology in teaching and learning on campus. Grant awards fall
into three categories:
 First time grants providing access to Laptops and/or software
(for course development);
 Follow-up grants providing access to hardware and/or software
upgrades for advanced/expanded technology use;
 Technology Mentoring grants for faculty interested in supporting
faculty colleagues in their developing skills in and use of
technology.
The UITC solicits proposals from all full-time faculty via e-mail as funding
is available.
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ITS Faculty Resource Center
ITS has a central conference area that we are
setting up as a Faculty Resource Area –
a space for you to come, learn and share
instructional insights with each other. We will
be collecting and developing teaching, learning
and technology resources for this center.
Drop in and visit anytime.
Note: For a copy of this PowerPoint
and orientation session handouts,
go to: www.monmouth.edu/newfaculty
New Faculty Orientation
August 29, 2002
New Faculty Orientation
August 29, 2002
Student Technology Assistant
Program and Tutorials

Student Peer-to-Peer Assistance

Introductory streaming video On the web at:
http://its.monmouth.edu/student_helpdesk/20020731_student_intro.ram

Tutorials for Students (Sample: Logging-in to webmail)

On CD

On the web at:
New Faculty Orientation
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http://its.monmouth.edu/newfaculty/webmail-tutorial/