Transcript Carrier Corporation

Carrier Corporation
The world’s largest
manufacturer of air conditioners
“How I saved $ 100 Million on the
Web”
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Internet article, you can find it here:
• http://www.fastcompany.com/magazine/43/ideazone.html
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Carrier Corp. is a global enterprise, with more than
$10 billion in revenues each year.
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They buy more than 50% their components and
services through the Internet.
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Approximately 10% of their revenue is due to webbased sales channels.
“How I saved $ 100 Million on the
Web”(II)
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They achieved a huge increase in efficiency
• Time to get an order from a partner went down from 6
days to 6 minutes
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Online purchasing helped to cut costs down
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Saved almost half their customer-service costs
by online competiting bidding
AstraZeneca
Multinational
pharmaceutical company
AstraZeneca

They use a web-based sales plan
customized for their different customers.
• Each one with different discounts and
agreements

Customers are able to consult real-time
information on the status of their purchase.
AstraZeneca (II)

Purchase statistics can be easily accessed
and analyzed.

Internet Forum for feedback – with any sale,
the customer will be given a login and
password, so they can show their opinion.
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More info in:
•
http://www.web-enable.com/industry/case_studies/enterprise_data.asp
Whirlpool
Appliances supplier
Whirlpool

Online shop on their main Web page.
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Inside it you can order products as
usual, but you can also:
• customize them,
• order spare parts and,
• look at the schematics