Transcript Familiarization trip Lisbon

Famtrip to Lisbon
Introduction
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Timeline
Principles & Mission
Fleet
TAP Executive
Lisbon
Network
Greenway
Lounge in Lisbon
Victoria
Website
Timeline
TAP – Transportes Aéreos
Portugueses is founded
1945
TAP air Portugal – starts
operating from Porto to
Amsterdam
1968
TAP – starts operating
flights from Lisbon to
Amsterdam
1982
Feb 2005 – TAP acquired a new
logo, the fifth since 1945, and a
new designation TAP Portugal.
Mar 2005 - integration into the
Star Alliance
1983
Navigator class – the
business class is lauched
(nowadays known as TAP
Executive)
2005
2013
28th July – was the best
day ever of operations for
TAP Portugal
Principles & Mission
• The airline’s goal is to be the best choice for its customers
travel needs at all times.
• “TAP Portugal with arms wide open”.
The slogan translates into the Portuguese airline’s extending
a warm welcome and broadly embracing the cultural
diversity and multiplicity of the destinations its network
serves throughout the European, African and South
American continents, symbolizing TAP’s role in connecting
and unifying three continents in the same embrace.
Fleet – Medium Haul
Fleet – Long Haul
TAP Executive
Network – Medium haul
9 destinations
Portugal
Lisbon*
Porto *
Faro
Funchal
Porto Santo
Terceira
Pico
Horta
Ponta Delgado
* Direct flight from Amsterdam
Network – Long Haul
2 destinations North America
New York – Miami
10
destinations
South America
Fortaleza
Natal
Recife
Salvador da Baía
Rio de Janeiro
São Paulo
Porto Alegre
Belo Horizonte
Brasília
Caracas
15
destinations
Africa
Accra
Algiers
Bamako
Bissau
Casablanca
Dakar
Luanda
Maputo
Marrakech
Praia
Sal
São Tome
São Vicente
Boa Vista
Tangier
Lisbon - City
Lisbon - Airport
Green way
• Green Way, is a fast track which gives passengers priority in
the X-ray and security control. This service is available for
passengers with a tap|executive or tap|plus ticket. Or
passengers who are in possession of a Victoria Gold of Silver
card, Star Alliance Gold card, tap|corporate* or TAP Platinum
American Express card*.
• Green Way is available in Lisbon, Porto, Faro and Funchal.
* travelling on a TAP operated flight in tap|executive, tap|plus, tap|classic or tap|basic
TAP Premium lounge Lisbon
Access to the TAP Premium Lounge is exclusive to*:
• tap|executive passengers
• Victoria Gold customers
• tap|corporate customers
(traveling on a TAP operated flight
in tap|executive, tap|plus, tap|classic or tap|basic fares)
• TAP Platinum American Express card holders
(traveling on a TAP operated flight in tap|executive, tap|plus,
tap|classic or tap|basic fares)
• Star Alliance Gold members traveling within the Star
Alliance network
• Star Alliance's business class customers
• Star Lounge Paid Lounge Members (UA/US/AC).
* Exception: domestic flights within Portugal, for which the Blue Lounge
in Lisbon Airport’s Terminal 1 is available (from July 1st, 2013).
FFP - Victoria
• Frequent flyer programme of TAP Portugal
• 3 levels; Miles Winner, Silver Winner and Gold winner
• Passengers can also use their miles with one of the Star
Alliance network companies for an award ticket or upgrade
• For more information please visit tapvitoria.com
TAP PORTUGAL - Website
tapagenten.nl
TAP PORTUGAL - Website
flytap.com
Thank you!