Transcript Welcome to CDW•G Microsoft Select Contract “How may we

Welcome to CDW•G
Microsoft Select Contract
“How may we assist you?”
Introductions
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Julie Smith, Business Development
Brendan Sullivan, Sales Manager
Giovanni Savaglio, Outside Sales Representative
Christian Bedard, Inside Sales Manager
Jim Kotek, Select Administrator
Philosophies
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The CDW Circle of Service
Philosophy: the customer is at the
center of everything we do
• Our customers are our
ultimate employers
• It’s only good if it is
win/win
Who is CDW?
• Business-to-business Source of Brand Name Technology
Solutions
• No. 1 Direct Marketer of Brand Name Microcomputer Products in
the World
• Corporate Office and Distribution Center in Vernon Hills, IL
• 2,700 Employees and One of the “100 Best Companies to Work
for in America”
• 2000 Sales in Excess of $3.8 Billion
• $100 - $150 million of inventory stock
Who is CDW•G?
• Subsidiary of CDW, Inc.
• Founded in 1998
• Dedicated focus to our Public Sector Customers
– State & Local
– Education
– Federal
How is CDW•G Different?
Our GOAL is to make your day a little easier!
• CDW•G Account Management Team
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Building strong, long-term business relationships
Highly trained to offer custom technology solutions, specific to your business needs
Continuous training in technology and services to better serve you
• Specialized Knowledge
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Volume Software Licensing (VSL)
Bandwidth and telephony
Technology Services
InterNetworking Design Group (IDG)
• Free 24 x 7 Telephone Technical Support for the Life of Products
Purchased
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Over 80 certified technicians on staff
Hold time is under one minute
Certifications include: CCNA, MCSE, CNA, CNE, HP Star, Compaq ASE and MACE,
MCNE, IBM PSE, Citrix, Linux and more
Platinum Page Offering
www.cdwg.com/state/wi
• Dedicated State of Wisconsin Platinum Page
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Contract Pricing
On-line Ordering
Order Tracking
Order History
Purchase Authorization Capability
Discounts on Peripherals
What is to come next?
• Understanding your specific needs!
– Meeting with Agencies
• Important Information
– Handout’s