Transcript 2015 society of information management (SIM) it trend study

2015
SOCIETY OF INFORMATION MANAGEMENT
(SIM)
IT TREND STUDY
Dr. Vess L. Johnson
Contact Information:
Vess L. Johnson
Assistant Professor / MIS Coordinator
University of the Incarnate Word
[email protected]
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AGENDA
 The Society of Information Management (SIM) IT Trend Study





Most Important IT Management Concerns
Largest IT Investments
Skills / Capabilities
Budgets
Staffing
 University of the Incarnate Word - Institute for Advanced Data Analytics
 Rationale
 Vision
 Education
 Research
 Collaboration
 Questions
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TREND STUDY
 Joint project between academia and industry
 Goal is to identify key issues, spending priorities, and identify
challenges facing the IT leaders and the industries as a whole
 Study began in 1980
 This year emails were sent to over 5300 SIM members
 1218 individuals responded
 486 CIOs
 785 unique organizations
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MOST IMPORTANT IT
MANAGEMENT CONCERNS OF
ORGANIZATIONS
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ORGANIZATION’S MOST IMPORTANT IT
ISSUES
IT Management
Concerns/Issues
Alignment of IT and/with the
Business
Security/Privacy
Speed of IT Delivery/IT Timeto-Market
Innovation
Productivity/Efficiency
(Business) (a)
IT Value Proposition to the
Business
Agility/Flexibility (IT) (b)
Cost Reduction/Controls (IT)
(c)
Agility/Flexibility (Business)
(b)
Cost Reduction/Controls
(Business) (c)
2015
2014 2013 2012 2011 2010 2009 2008 2007 2006 2005
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Introduced in 2014.
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Introduced in 2014.
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13
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Introduced in 2014; “Architecture Agility” in 2008 (23)
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Combined with “Velocity” in 2013 and “Agility” through 2012.
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17
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Combined with “Business Productivity” in prior years.
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IT LEADER’S TOP 10 PERSONALLY
MOST IMPORTANT IT MANAGEMENT
ISSUES
Most Important/Worrisome Concerns to the IT Leader
2015
2014
2013
Security/Privacy
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2
Alignment of IT and/with the Business
2
3
1
IT Talent/Skill Shortage
3
2
3
Speed of IT Delivery/IT Time-to-Market
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4
9
Agility/Flexibility (IT) (b)
5
16
Credibility (IT)
6
18
Business Continuity (c)
7
13
IT Value Proposition to Business
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5
CIO Leadership Role
9
14
10
Disaster Recovery (IT) (c)
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10
4
4
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COMPARING PERSONAL &
ORGANIZATIONAL CONCERNS
IT Management Issues
Security/Privacy
Alignment of IT and/with the Business
IT Talent/Skill Shortage
Speed of IT Delivery/IT Time-to-Market
Agility/Flexibility (IT)
Credibility (IT)
Business Continuity
IT Value Proposition to Business
CIO Leadership Role
Disaster Recovery (IT)
Innovation
Cost Reduction/Controls (IT)
Agility/Flexibility (Business)
Productivity/Efficiency (Business)
Cost Reduction/Controls (Business)
Most Important or
Worrisome to IT
Leaders (2014)
1 (1)
2 (3)
3 (2)
4 (4)
5 (16)
6 (18)
7 (13)
8 (5)
9* (14)
9* (10)
11 (12)
21 (30)
25 (17)
32 (24)
40 (33)
Most Important to
their Organizations
(2014)
2 (2)
1 (1)
14 (18)
3 (5)
7 (13)
20 (30)
15 (22)
6 (6)
31 (34)
23 (27)
4 (8)
8 (17)
9 (3)
5 (4)
10 (9)
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LARGEST IT
INVESTMENTS
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LARGEST IT INVESTMENTS OF
THE ORGANIZATION
Information Technologies
Analytics/Business
Intelligence/Data
Mining/Forecasting
ERP (Enterprise Resource
Planning)
Security/Cybersecurity
Application/Software
Development
CRM (Customer Relationship
Management)
Data Center/Infrastructure
Cloud Computing (e.g., SaaS,
PaaS, IaaS)
Network/Telecomm
Legacy Applications
Virtualization
2015
2014 2013
2012
2011
2010
2009
2008
2007
2006
2005
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3
1
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1
1
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2
2
2
3
4
3
3
3
3
14
6
3
7
14
11
8
4
4
6
11
5
6
2
5
5
9
13
6
2
7
5
3
2
2
5
17
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15
11
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16
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12
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2
15
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MOST WORRISOME TO IT
EXECUTIVES
Information Technologies
2015
2014
2013
Security/Cybersecurity
1
1
2
Analytics/Business Intelligence/Data Mining/Forecasting
2
2
1
Disaster Recovery/IT Continuity Planning
3
3
3
Cloud Computing (e.g., SaaS, PaaS, IaaS)
4
6
4
Innovation/Disruptive Technologies
5
7
Data Center/Infrastructure
6
10
ERP (Enterprise Resource Planning)
7
9
9
Integration
8
4
7
Application/Software Development
9
5
15
Legacy Applications
10
7
8
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COMPARING INVESTMENT AREAS
Information Technologies
Analytics/Business Intelligence/Data Mining/Forecasting
ERP (Enterprise Resource Planning)
Security/Cybersecurity
Application/Software Development
CRM (Customer Relationship Management)
Data Center/Infrastructure
Cloud Computing (e.g., SaaS, PaaS, IaaS)
Network/Telecommunications
Legacy Applications
Virtualization
Integration
Collaboration Tools
Disaster Recovery/IT Continuity Planning
Big Data
Master Data Management
Innovation/Disruptive Technologies
Largest IT
Investments
ITs That Should
Get More
Investment
ITs Most
Personally
Worrisome
1
2
3
4
5
6
7
8
9
10
11
13
14
16
20
23
1
13
2
7
8
16
3
25
32
34
14
10
4
6
9
5
2
7
1
9
14
6
4
20
10
31
8
21
3
13
15
5
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SKILLS / CAPABILITIES
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TOP TECHNICAL SKILLS /
CAPABILITIES
Technical Skills or Capabilities
Analytics/Business Intelligence/Big Data/Data Scientist
Security/Cybersecurity
Data/Information Architecture
Functional Area Knowledge
Enterprise Architect
Application/Solution Architecture
Agile software development
ERP (Enterprise Resource Planning)
User Interface/User Experience/Usability Architect
IT Project Manager
Cloud
Percentage Selecting
n = 785 unique organizations
Most Difficult to
Most Important to
Find
Organization
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2
2
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3
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4
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6
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11
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13
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TOP SOFT SKILLS / ATTRIBUTES
Soft Skill or Personal Attributes
Strategic Thinking/Strategic Planning
Leadership/Providing Leadership
Systems Thinking/Holistic Thinking
Business Analysis
Change Management (Organizational)
Innovation/Innovative
Problem Solving
Emotional Intelligence/Empathy
Communication (Written)
Decision Making
Project Management
Collaboration with Others
Customer Service
Percentage Selecting
n = 785 unique organizations
Most Important to
Most Difficult to Find
Organization
1
2
2
1
3
7
4
3
5
4
6
5
7
8
8
13
9
14
9
11
12
9
13
6
15
10
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BUDGET
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FINANCIAL OVERVIEW
 The average annual revenue of the responding
organizations was $6.23 billion (median $500 million)
 Total revenues reported were nearly $5 trillion
 On average, IT spending accounts for 5.3% of revenue
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PERCENTAGE OF REVENUE
ALLOCATED TO IT BUDGET
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SPENDING TRENDS – BY
COMPANY
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IT SPENDING CATEGORIES
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STAFFING
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PERCENT OF ORGANIZATIONS
REPORTING CHANGES IN NUMBER OF
INTERNAL IT EMPLOYEES
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OUTSOURCING / OFFSHORING
Outsourced IT spending
that is offshore vs domestic
Offshore IT spending that
is Outsourced
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PERCENT OF ORGANIZATIONS
REPORTING CHANGES IN TOTAL IT
SALARIES
Average Increase
2014: 2.13%
2015: 4.32%
2016: 4.59% (projected)
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CHANGES IN AVERAGE IT
SALARIES
 Average
increase in IT
salaries for 2015
was 3.37%
 Projected
increases for
2016 are 3.72%
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FULL-TIME IT EMPLOYEE
TURNOVER RATE
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INSTITUTE FOR ADVANCED
DATA ANALYTICS
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RATIONALE: GROWING NEED
 #1 in investment for the last 7 years
Information Technologies
Analytics/Business
Intelligence/Data
Mining/Forecasting
2015
1
2014 2013
1
1
2012
2011
2010
2009
2008
2007
2006
2005
1
1
1
1
2
2
2
3
 Most difficult skill to find for employers
 #2 – most important to the organization
Technical Skills or Capabilities
Analytics/Business Intelligence/Big Data/Data Scientist
Percentage Selecting
n = 785 unique organizations
Most Difficult to
Most Important to
Find
Organization
1
2
27
OVERWHELMED WITH DATA
Data impacts just about everything that we do.
Data Deluge
We are drowning in data, but starving for knowledge!
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APPLICATION AREAS
 Customer Relationship Management
 Effectiveness of marketing campaigns, churn analysis, cross/up-selling, time-variant
associations between products/services, etc.
 Banking / Financial
 Automate loan approval, fraud detection, optimizing cash reserves/cash flow forecasting,
forecasting market fluctuations, identifying fraudulent trading activities, etc.
 Retail and Logistics
 Inventory/supply chain management, store layout optimization, effectiveness/tuning of
sales promotions, seasonal and environmental impact on product consumption, etc.
 Manufacturing / Maintenance
 Enabling condition-based maintenance, optimize manufacturing capacity, continuous
product quality improvement, etc.
 Insurance
 Claim forecasting, market segmentation / optimization, identification of fraudulent claim
activities, etc.
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APPLICATION AREAS
 Computer hardware and software design
 Preventative maintenance, identification/filtering of web content, detect/predict security
breaches, etc.
 Healthcare / Medicine
 Lifestyle management, cost-benefit analysis, resource allocation, improving survivability,
genomics, diagnostics, pharmaceutical testing, etc.
 Other areas
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Entertainment Industry
Government and defense
Travel industry
Homeland security and law enforcement
Sports
Science and engineering
Education
Etc.
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EXTRACT INFORMATION
TO EFFECTIVELY AID
IN DECISION MAKING?
 Amazon Cloud – Cyber Monday 2013: 36.8 million items were ordered (426
items per second)
 You Tube – More than 1 billion users and 300 videos uploaded every minute
 Twitter –Typical posting volumn exceeds 500 million tweets per day (5,700
per second)
 August 2013 – 143,000 tweets were posted in 1 second
 US – Debit / Credit Card Transaction (2012)
 Credit Card transactions (total) – 26.2 billion
 Debit Card transactions (total) – 41.4 billion
 2013 Inside of Ebay
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500 million active live auction listings
Split into 50,000 categories
More than 100 million active users generating 100 TB of new data per day
90 Petabyte Data Warehouses
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INSTITUTE OF ADVANCED DATA ANALYTICS
VISION
 Education
 Added a Business Intelligence / Data Analytics component to our
undergraduate, MBA and DBA programs
 Certificate program for working professionals in Business Intelligence / Data
Analytics
 Research
 Work with businesses in San Antonio and south Texas on problems related
to big data and advanced analytics
 Provide students with the opportunity to solve real problems and gain real
world experience
 Collaboration
 Community where people can come together to share ideas and find
solutions to problems
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QUESTIONS
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