Transcript Jobcentre Plus working in partnership with Remploy in the West

NTA and JCP
in partnership
The Joint-Working Protocol
for treatment providers
and Jobcentre Plus
Background to the Protocol
•Jobcentre Plus (JCP) and treatment providers have been
working together since April 2009
•Good progress has been made in referring clients to treatment
and breaking down historical barriers with JCP
•Recovery and reintegration is the cornerstone of Government
drug strategy
•Employment is a core component of recovery oriented
treatment systems- evidence shows that it helps sustain
positive treatment outcomes
•More needs to be done to support clients in treatment to
address their employment related needs
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Key Themes of the Protocol
 It is a joint JCP / NTA protocol and standardises how treatment
providers and JCP work together to address employability
 Client consent is required for the level of joint-working outlined in
the protocol
 Put simply the protocol involves:
 The sharing of employment related information between
treatment provider and JCP
 Treatment providers instigating employability review
meetings when suitable for the client, usually at care plan
review stage
 JCP providing Education, Training & Employment (ETE)
expert input to the client’s treatment care plan
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Jobcentre Plus
Expected Outcomes from the Protocol
 Clients’ education, training and employment (ETE ) needs are
identified as early as possible in their treatment and recovery
journey
 More joined up action that makes better use of JCP provision,
expertise and funding
 Better quality treatment care plans and care plan reviews with a
clearer focus on employment related needs
 Coordination between care plan and JCP Jobseekers Agreement
(JSAgs)/Action Plans
 JSAg is updated to reflect treatment status and legitimate flexibilities
within the benefit rules to support treatment progress
 Client is better supported to address employment related needs
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Jobcentre Plus
Summary of Steps Outlined in Protocol
1. JCP advisers are sufficiently skilled to describe the benefits
treatment and of closer working between the agencies
2. Client allocated a designated adviser for ‘case-loading’ to improve
communication between agencies
3. Provider’s comprehensive assessment and care plan identifies ETE
related needs and goals
4. Treatment key workers are sufficiently skilled to identify key benefit
related issues, supported by JCP training package (lead by District
Drug Coordinators (DDC)
5. With client consent, key worker shares relevant ETE information
with JCP
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Steps
6. JCP update records to reflect treatment status and ETE goals
7. Treatment provider instigates a three-way employability review at
Care Plan review stage (12 week intervals)
8. ETE goals are reviewed and individual package of support
discussed between client, JCP adviser and key worker
9. Joint approach is reflected in both the care plan and JSAg/action
plan
10. Further employability reviews continue throughout treatment journey
dependent on need
11. Following an unplanned exit, JCP are in a key position to assist in
re-engaging client in treatment
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Key Questions
 How can knowledge gaps across the 2 sectors be plugged to benefit
joint working, employment and reintegration outcomes?
 What barriers need to be overcome? [client / treatment provider /
JCP]
 How much information does treatment provider need to share with
JCP?
 ETE Goals?
 Progress in treatment?
 Unplanned exit from treatment
 What arrangements can be put in place for the 3 Way Review
Meetings [throughout treatment journey]
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Jobcentre Plus
Next Steps
 Both treatment providers and JCP need to be sufficiently
knowledgeable about each other’s business
 JCP training package for treatment providers will be rolled out by
DDCs
 This is not designed to turn key workers into benefit experts but to
provide them with enough knowledge to support joint working
 More flexible working arrangements are proven to be beneficial –
such as outreach in the Jobcentre and treatment provider
 Close links between DDC and treatment providers are key to
implementing joint working
 Protocol will be published on the NTA website, cascaded to
providers via regional teams / regional provider forums
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Next Steps Continued….
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JCP District Drug Coordinators can provide a series of up skilling
events to be delivered in each DAAT area for the benefit of key
workers with care planning responsibilities. In return the ask is for:
DAAT commitment to take up the offer of up skilling key workers
Agreement to meet with DDC as soon as possible
DDCs invited to provide a “heads up session” at your next provider
meeting to gain “buy in”
An idea of the numbers of key workers requiring training
Suitable venues to deliver to groups of key workers (numbers to be
agreed)
Would be helpful if each DAATs could appoint a co-ordinator to take
nominations, allocate places between providers and liaise with the
DDCs regarding the up-skilling sessions
Jobcentre Plus
Further information and support
Chris Hobrough – JCP
Partnership Manager
Tel: 0208 271 5181
[email protected]
Sam Cox – NTA
Deputy Regional Manager
Tel: 0207 972 1880
[email protected]
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Jobcentre Plus