Transcript Behavioral Health and Employee Assistance Program

Behavioral Health and
Employee Assistance Program
Administered by
ValueOptions, Inc.
Health Insurance Providers
for COVA Care Participants
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Anthem Blue Cross and Blue Shield
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Delta Dental of Virginia
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Dental Benefits
Medco Health Solutions, Inc.
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Medical, Vision and Hearing Benefits
Prescription Drug Program
ValueOptions, Inc.
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Behavioral Health and Employee Assistance
Program
Behavioral Health Benefit
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This presentation will focus on the
Behavioral Health Benefit and the
Employee Assistance Program:
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Services
Benefits
Accessibility
Resources
Behavioral Health Benefit
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Contact ValueOptions to obtain
preauthorization and referral (required).
Services may be provided in various
settings or levels of care depending
upon the treatment that is needed.
Call: 1-866-725-0602
Behavioral Health Benefit
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Various levels of care
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Care managers with ValueOptions approve the
appropriate levels of care based on diagnosis and
ValueOption’s medical necessity criteria. Includes
acute care (inpatient at a psychiatric hospital or a
detox unit); partial day services (combines
intensive treatment in a medically supervised
setting with the opportunity to return to a
residential setting at night); and outpatient
behavioral health services.
Outpatient services are the most frequently
prescribed level of care and are based in an office
setting.
Behavioral Health Benefit
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Inpatient Facility
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Outpatient Facility
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$300 co-pay per stay
$100 co-pay
Outpatient Professional Services
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$35 co-pay per visit
Employee Assistance Program
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Contact ValueOptions for assistance in
accessing program
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(1-866-725-0602)
Confidential assessment, referral, and
short-term problem-solving services
Available to employee and members of
household
Automatically included in health
coverage
Employee Assistance Program
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Some reasons to contact the Employee
Assistance Program:
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Conflicts within the family or workplace
Personal and emotional concerns
Alcohol and substance abuse
Financial and legal problems
Elder and child care
Career concerns and other challenges
Employee Assistance Program
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No charge for up to four counseling
sessions per incident
Need for additional counseling may
result in referral to Behavioral Health
services
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Designated co-pays apply to Behavioral
Health services
Additional Information
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ValueOptions Web Site:
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www.achievesolutions.net/covacare
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(may also access on VHCC HR web page)
Information specific to COVA Care
participants
Access to approved provider directory for
COVA Care participants
General topics of interest
ValueOptions Web Site
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Broad array of general information and
feature topics available including:
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Alcohol and Other Drugs
Anxiety
Depression
Family Care and Education
Health and Wellness
Money and Legal
Relationships
Work
Questions?
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Contact Debbie Hale in the VHCC
Human Resources Office
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[email protected] or 739-2425