Transcript Document
ePMA - Benefits Realisation at
Harrogate
Paul Golightly
Acting ePMA Lead Pharmacist
Harrogate District NHS Foundation Trust
Objectives
• Describe implementation of ePMA solution at
HDFT
• Describe the approach to determine benefits
at HDFT
– Projected benefits
– Baseline data
• Key Messages
Implementation
• ePMA solution (MedChart) implemented at
HDFT during 2012
• Initial ward went live April 2012
• Rapid roll-out
– Go-live on a new ward approx. every two weeks
– Most wards/departments live by Nov 2012
– Only ED and Outpatients not live
• Baseline data collected prior to initial go-live
• Simple approach to measuring benefits
Planned Benefits
• Avoidance of harm (inc. Cost)
– Clarity of prescribing etc.
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Reduction in missed doses
Increased Staff Productivity
Allergy documentation
Prescribing Quality Benefits
– Antibiotic Stewardship
– Decision Support etc.
Baseline Data
• Incident reports
– Prescribing incidents
– Administration incidents
– Particularly allergy incidents
• Productivity
– Time taken for charts to go to pharmacy
– Time taken for charts to be re-written
– Time for ‘lost’ charts
• Baseline Audits
– Missed doses
– Allergy documentation
– Antibiotic Prescribing
Incident Reports
• How many incidents reported on DATIX?
– Classified by actual/potential harm
• Look for a reduction in incidents. Aimed for:
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Zero incidents of Fatal potential harm
Zero incidents of Major actual harm
50% reduction in potentially harmful admin errors
20% reduction in potentially harmful prescribing
errors
• Specifically monitor Allergy Incidents
– Aim for zero allergy incidents (of known allergies)
Staff Productivity
• Problems with paper drugs charts
– ‘Lost’ on the ward
– In pharmacy
– Only last 2 weeks
• Time and motion studies carried out to assess the time taken up
with activities related to the above
– 912 hours/year doctor time rewriting drug charts
– 2190 hours/year nursing time looking for ‘lost’ drug charts
– 1460 hours/year nursing time taking charts to/from pharmacy
• £45,000 per year
• Further benefits to pharmacy around productivity
– Activity on wards
– Charts, discharge prescriptions etc.
Audits
• Missed doses
– 80% reduction in missed doses
– 16,600 pre-ePMA, 3,300 post-ePMA
• Allergy Documentation
– Paper charts audit – 95% completed
– ePMA – 100% completed
• Antibiotic Stewardship
– Trust standards are for Indication & Duration to be
documented on the prescription for all antibiotics
• Paper charts – 35% (Indication) & 40% (Duration)
• ePMA – 95% (Indication) & 80% (Duration)
Future Developments
• Significant benefits in reporting from the
system
– Audits
– Investigations
– Performance monitoring
– Targeting activity
• Currently working with information services
to develop reports from the system
Summary/Key Messages
• Benefits of ePMA solutions are readily apparent
– Safety, clarity of prescribing, full unambiguous
medication record
• Simple approach to measuring benefits
– Choose easily measurable benefits
– Simple approach to measure benefits
– Simple approach helps ‘buy-in’ from consultants etc.
• Easily understand the benefits
• Focus on the positive
– Remember - it will NOT be worse than pen & paper!
ANY QUESTIONS?