Transcript Chapter 30 Dispute Resolution

Chapter 30
Dispute Resolution
The Legal System
Other Ways to Seek Redress
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Lesson 30.1
The Legal System
GOALS
 Describe the organization of the
legal system in the United States.
 Explain the legal procedures from
complaint to judgment.
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Structure of the
Legal System
Trial court
Appellate court
Civil court
Criminal court
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Court Personnel
Judge
Clerk of court
Court reporter
Bailiff
Jury
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The Federal Court
System
The United States Supreme Court
Courts of appeal
District trial courts
Special federal courts
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State Court Systems
State supreme courts
District and circuit courts
County and city courts
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Court Proceedings
Plaintiff files complaint
Defendant is served
Discovery
Trial takes place
The court enters a judgment
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Lesson 30.2
Other Ways to
Seek Redress
GOALS
 Define remedies available to
consumers other than individual
lawsuits.
 Explain alternative dispute
resolution (ADR) options.
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Self-Help Remedies
Negotiating
Withholding payment
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Small-Claims Court
Matter heard quickly
Decision is final
Must represent yourself
No jury
Judge decides the matter
Limit on amount of damages
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Class-Action Lawsuits
Legal action in which a large number
of people with similar complaints
against the same defendant join
together to sue.
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Sources of
Governmental Assistance
Automobiles
National Highway Traffic Safety
Administration
Collection, Credit State Consumer Protection Division
Drugs/Food
Food and Drug Administration
Household
Consumer Product Safety Commission
Investment Fraud Federal Trade Commission
Securities and Exchange Commission
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Sources of
Governmental Assistance
Medical/Dental
Medicare
Sate Board of Medical Examiners
State Department of Commerce
State Board of Dental Examiners
State Health Division
State Board Pharmacy
Social Security Administration
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Sources of
Governmental Assistance
Fraud/
Misrepresentation State Consumer Protection Division
Local District Attorney
Local or State Better Business Bureau
Transportation
Interstate Commerce Commission
Warranties
Federal Trade Commission
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Alternate Dispute
Resolution (ADR)
Mediation
Arbitration
 Voluntary arbitration
 Binding arbitration
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