Transcript click here for andrew young`s presentation

THE CASE FOR
COLLABORATION
Collaborative & person-centred
approaches in complex times
September 2015
PART 1: THE CASE FOR CHANGE
Faced with the choice between changing one's
mind and proving that there is no need to do so,
almost everyone gets busy on the proof.
- John Kenneth Galbraith
A Q UESTION
If your organisation improved outcomes
delivered by 30% this year . . . ?
3
T HE “S OCIAL I MPACT S YSTEM ”
The Australian social impact system
(health, welfare, education, indigenous, disability, ageing . . . )
1. Is very large – $420bn pa; around 28% of GDP (order of magnitude)
2. Has not performed very well over 30 years or more
3. Faces massive challenges over the next 30 years.
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S YSTEM C ONTEXT
$bn*
2006-07
2012-13
Change
% pa
76
108
41.4%
5.9%
NFP Turnover
Government
Funding for NFP
25.5
41
60.5%
All Govt:
500bn+
8.2%
NFP
$108bn*
Govt
(Social)
$330bn+
?
For-Profit
(Social): $?
NB: Philanthropy: total in PAFs, large foundations,
large HNWI approx $1.5-$2bnbn?
Aust GDP: $1,560 bn (2014)
*ABS Satellite Accounts 2012-13. 1Productivity Commission 2010.
For-Profit Total?
Top 500: $1,543 bn
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5
H OW ARE WE D OING ?
System Effectiveness
Outcomes/$ Invested
1. Exponential growth
2. Slow and steady
5. Consensus?
3. Status quo
4. In reverse
1980
1990
2000
2010
6
S YSTEM C HALLENGE
The number of working age Australians (15-64) per older Australian
(65+) is decreasing from 7.5:1 to 2.5:1 over 80 years.
Source: Australian Treasury Intergenerational Report, 2010 and CSI Research Fellow Ingrid Burkett
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A USTRALIA – THE L UCKY C OUNTRY ?
“America – the greatest country in the world.”
http://www.youtube.com/watch?v=9zZxBNRTkd4
8
K EY S YSTEM D RIVERS
• There will be less money for social purpose
(relatively speaking, at least)
– May or may not mean less for NFPs; govt is doing
more through “industry”
• The drive towards “outcomes” will continue
– Different forms – eg outcomes-based contracting,
market models
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PART 2: THE KEYS TO SOCIAL IMPACT
We have learned to create the small exceptions that can change
the lives of hundreds.
But we have not learned how to make the exceptions the rule to
change the lives of millions.
- Lisbeth Schorr, Social Analyst
M EETING THE C HALLENGE
CSI Mission question:
“What are the keys to improving social impact in Australia?”
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S OCIAL I MPACT
F RAMEWORK
S OME K EYS TO A S YSTEMS A PPROACH
In complex systems
Siloed responses fail
Change is constant, complex
and not predictable
Keys to success
1.
Develop an understanding of the system
2.
Create a shared agenda with a system view
3.
Seek to align individual incentives with
desired system outcomes
4.
Develop positive feedback loops:
(focus on the system (community, country) outcome first,
program attribution second)
Individual incentives matter
(they are often misaligned with
the desired system outcome)
5.
Build processes and people to deal with
ambiguity, uncertainty and change.
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PART 3: COLLABORATION
A S TORY
“We collaborate all the time!”
• 7-8 national charities supporting children and
young people with critical illnesses
• Combined income ~$120m pa
• 6-monthly meetings (3-4 hours) of the CEOs
• Share information, ideas
• Facilitate collaboration
• #1 output . . .
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T HE C OLLABORATION C ONTINUUM
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C OLLABORATION M ATTERS
Partnerships and Collaboration
A partnership is an arrangement where parties agree to cooperate
to advance their mutual interests
Collaboration is working with each other to do a task. It is a . . . process where two or more
people or organizations work together to realize shared goals
Wikipedia
Assumption #1:
We have mutual interests and/or shared goals
Assumption #2:
For our purposes, this alignment of interests is associated with the
achievement of better social outcomes <for people in a community>
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C OLLABORATION M K III:
C OLLECTIVE I MPACT
Some Keys to
Collaboration
Collective Impact – 5 Pillars
1. Trust.
2. Common agenda.
3. Shared measures.
4. Resource.
5. Communication . . .
and trust.
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E XAMPLE : T HE S EARCH
The Search promotes long-term collaborative whole-of-community approaches to complex
social issues.
• The Search
– First of its kind; aims to (1) find and fund an Australian ‘lighthouse’ initiative, (2) contribute to
transforming how Australian communities work together to solve tough social issues
– Launch (Jun 2014), 49 community applications (Sept), 11 shortlisted (Nov)
– The selected community (Burnie) announced by the Governor General in March
• Finalists – a diverse group:
– Six States
– Social issues: crime & safety, early childhood-educationemployment; indigenous/cultural
– Community contexts:
•
•
•
•
Large urban areas (Logan, Qld)
Large regional cities (Geelong, Vic)
Small cities (Burnie, Tas)
Remote communities (Halls Creek, WA)
http://www.collaborationforimpact.com
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E XAMPLE : M AGNOLIA P LACE
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H OW WILL WE K NOW ?
I’ll know it’s working when I see agencies giving up
funding because someone else is already doing the
service or someone else can do it better.
- A “Search” Community Group Member
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C ONCLUSION
The secret is to gang up on the problem,
rather than each other.
- Thomas Stallkamp
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