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A Brief Introduction to the Durban
KZN Convention Bureau & Tourism
Sector of Durban and the rest of
KwaZulu-Natal
25 August 2011
Convention Bureau Roles
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Lead generation and tracking; - to identify business tourism
opportunities;
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Bidding and bid support – with associations, meeting planners and
venues;
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Delegate boosting – marketing support for specific meetings;
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Business tourism destination marketing – stimulating awareness of
a tourism destination from a business perspective – the attractions
and business tourism services of a region;
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Product development and accreditation;
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Impact assessments; and
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Co-ordination.
Convention Bureau Support together with
Partners
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Assistance with bids and presentations
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Supplier Information and Quotations;
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Educational Trips and Site Inspections;
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Promotional Materials;
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Value adds – reception functions , sponsorships etc.;
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Pre and Post Tours and Incentive Packages;;
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Convention Publicity and Delegate Boosting;
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Destination Display and Promotion;
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Information Kits and Welcome packs for delegates;
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Shuttle Services; and
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Sourcing of PCO services
Some facts about KwaZulu-Natal
• One of 9 provinces
• Population 10.25mn (20.6% of RSA ‘s population
in 2009)
• Only province with a surviving monarchy
• Principal language Zulu =80.9%
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English =13.6%
• Afrikaans 1.5%
• Contributes 16.5% of total SA GDP (2nd largest
contributor)
• Sub-tropical climate 17-28o in summer and1125o in Winter
• Easily accessible – world class airport, 2 major
ports and a sophisticated road network.
Durban | A Powerful Economic Player
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Recognised as South Africa’s best run municipality.
Africa’s major port, second largest manufacturing
hub and leading domestic tourism destination.
Population: over 3.7m people.
Contributes over 10% to SA’s GDP.
Growth Rate: 6% growth, higher than national
average and that of Johannesburg & Cape Town.
Consistent A+ global credit rating.
A distinctive ‘over-arching meeting
experience
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A distinctive ‘over-arching meeting
experience
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A distinctive ‘over-arching meeting
experience
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Dining with sharks
A Meetings and Convention Destination
Durban’s Inkosi Albert Luthuli Complex
The One Stop Compact Solution to Your Conference Space
Needs
Beachfront Hotels
Arena
ICC
DEC
Centrum
Accommodation
 Durban and KZN has a wide range of accommodation
from standard 3, 4 and 5 star hotels to up-market
boutique hotels, lodges, guesthouses, self-catering
apartments, university rooms, youth hostels and B&B’s
 There are more than 15,000 tourism related
accommodation rooms within 15km of the Albert Luthuli
ICC Complex
Transport | Getting to Durban
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International flights: Direct flights now available to Durban’s new
King Shaka International Airport. Alternatively, delegates can fly to
Johannesburg & get a short one-hour domestic flight to Durban.
Durban is connected to the rest of the country through an excellent
bus network, serviced by buses of international standard.
The Shosholoza Meyl train connects Durban with other cities in
South Africa. The service offers two accommodation types –
tourist class, with sleeper accommodation, and economy class, with
catering in the dining car.
Transport | Airport Shuttles
 Links KSIA with City and ICC, via
accommodation nodes of Umhlanga, Gateway
and Beachfront.
 Operational hours in line with KSIA operational
hours.
 High quality, frequent service.
 Special needs friendly.
Transport | Hotel Shuttles
 Hotel shuttle service between hotels in
Umhlanga and Gateway and the City/ICC
can be arranged for conferences..
 Drop-off and pick-up immediately adjacent to
ICC.
Transport | City Bus System
PeopleMover:
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Links between the City/ICC and the beachfront.
A high frequency service.
Special needs friendly.
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Mynah Bus Service:
Links City with Berea – entertainment and
accommodation nodes
• High frequency service.
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Beachfront
Berea
City/ICC
Durban Metropolitan Police Service
 Durban has successfully developed an integrated security model for
major events in the form of the Provincial Joint Operations (Prov
Joints).
 Prov Joints includes SAPF, Metro Police, NIA, private security, justice,
home affairs and emergency services.
 Durban has developed the most advanced Disaster Management
Centre
in Africa.
 Safety and security planning encompasses the entire event from arrival
to
departure of delegates.
 Durban is the only South African city that can offer an ‘island site’
i.e. totally secured precinct.
Durban Metropolitan Police Service
 Durban has successfully developed an integrated security model for
major events in the form of the Provincial Joint Operations (Prov
Joints).
 Prov Joints includes SAPF, Metro Police, NIA, private security, justice,
home affairs and emergency services.
 Durban has developed the most advanced Disaster Management
Centre
in Africa.
 Safety and security planning encompasses the entire event from arrival
to
departure of delegates.
 Durban is the only South African city that can offer an ‘island site’
i.e. totally secured precinct.
Thank you! Siyabonga!