Transcript New Product Proposals - Sheffield Hallam University

Public Sector Excellence in Europe
Dr. Johannes Moeller, MPH
EFQM Executive Committee
Professor Dr. Dr. h.c. Hans Sonntag
EFQM Governing Committee
Istanbul, 06.09.2002
What it is and what it is not
• EFQM was created in 1988 with the endorsement of the
European Commission
• EFQM is membership based, not-for-profit organisation
• EFQM is not a European bureaucracy
• EFQM Mission
Driving Force for Sustainable Excellence in Europe
• EFQM Vision
A world in which European organisations excel
• Turkey is an important partner in EFQM reflections
2
Public Sector Relevance
• “A functional public sector is among the basic
capabilities that gives value to human life” (Sen, 1999)
• Total public sector expenditure in Europe in 1997
3,45 Trillion EURO (48,4% of GDP)
• Public Sector Representation at EFQM:
Governing Committee (GovCo)
Executive Committee (ExCo)
Public Sector Steering Group (PSSG)
Communities of Practice (CoP)
3
Public Sector Vision
Promote and support improvements by the
use of excellence concepts in Public Sector
organisations throughout Europe
A world in which European Public Sector
organisations excel
4
Public Sector Action
• Public Sector Steering Group:
Education
Health
Government
European Commission etc.
• Achievements:
Secondee appointed
Public Sector Family Conference
Vision into action plan
NPO Forum
• Links:
Memorandum of Understanding with potential partners
Mechanism for input to PSSG, CoP and ultimately EFQM
Invitation to join meetings and benchmarking activities
5
What makes the difference …
6
Public Sector Action: Health
• “Health and Education are the two cornerstones of
human capital” (Shultz & Becker, 2001)
• EFQM Health Sector Group
created in
1998
members
60
countries
14
(Turkish representation vacant)
meetings
18
Infrastructure
Terms of References
Vision into action Programme
Annual Report
Brochure
7
Public Sector Action: Health
• EFQM Health Sector Group
Conferences (e.g. Istanbul 1999, EXPO 2000)
Partnerships (e.g. WHO, ESQH)
Pioneers
Benchmarking
Crosswalking (e.g. certification, accreditation)
Research (e.g. reliability, validity)
Literature list
Project archive
8
Public Sector Excellence
"Vision without Action is simply dreaming,
Action without Vision is merely activity,
Vision with Action, you can change the world."
(Barker, 1999) .
9
Public Sector Excellence in Europe
Dr. Johannes Moeller, MPH
EFQM Executive Committee
Professor Dr. Dr. h.c. Hans Sonntag
EFQM Governing Committee
Istanbul, 06.09.2002
Correspondence
Dr. Johannes Moeller, MPH
EFQM Executive Committee
School of Public Health, University of Bielefeld, Germany
[email protected]
Professor Dr. Dr. h.c. Hans Sonntag
EFQM Governing Committee
Medical School, University of Heidelberg, Germany
[email protected]