Transcript Complaint Management system of H.T Customers

Introduction
Mobile Switch is a device which will be helpful to switch on
and off any electrical/electronic devices through a SMS. The
parameters of these devices can be monitored remotely and
will also be able to set the limit for alerts.
Features
 14 Analogue input lines
 Numbers for receiving alerts are configurable
 Individual threshold limit with each line
 Limits could be configured remotely
 Regular interval monitoring
 16 digital I/O lines to monitor
 Multiple message for fault
How it works ?
 Interface the analog or digital signal with input lines (for monitoring) or
output lines (for controlling and monitoring)
 Attach GSM modem with an active SIM card to Mobile Switch
 Configure the mobile access list from PC interface
 Configure the alert message and threshold limit for automatic alerts for different
lines
 User can send SMS to mobile SIM card attached to Mobile Switch
 Mobile Switch sends alerts if threshold limit is crossed and responds
to control or monitoring request for allowed mobile numbers
Advantages
 Remote access to the devices placed at works
 Remote monitoring of parameters like RPM, voltage, heat etc
 Get alerted in case of any parameters gets differed from the
threshold limit
 Change the parameter remotely
 Periodical update of parameter values
 Store the parameters for analysis
 Economic way to monitor devices at remote locations
Applicable Areas
 Security
 Disaster Management
 Remote control and monitoring devices at works
 Street Lights on/off on set timings
 Open emergency exit through SMS in case of fire
 Vehicle theft
Applicable Areas
Security
There are numerous applications of mobile switch in this area for
e.g a gate can be closed or opened in case of emergency by sending an
SMS, or an alarm can be switched on in case of tress passing.
Applicable Areas
 Disaster Management
Any device set to predict natural calamities can be monitored through the
device and an alert message can be sent to concerned authorities on varying
the set parameters.
Applicable Areas
 Street Lights on/off on set timings
The device can also be useful to perform some regular tasks from remote
location as in the case of streetlights it can be set that at particular time
the certain switching points should be turned on or off.
Thanks………