Transcript Multiple MPANs

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Utilities Industry Background
MPAN & MPR
explained
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The role of Ecusol: Utilities... an introduction
What do we do?
 We take the hassle away from the customer
 We work between the customer (end user) and the energy supplier
 We have access to a range of “best” prices
 We account manage the transfer process from start to finish
 We will look after the customer during their time with us
 We negotiate and deal with any problems on the customers behalf
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What are the benefits to the customer?
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We save them time and resources
Best market prices
Dedicated account manager
One stop process
We have access to all of the market
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A brief look at how your role will work...
 You will liaise with the customer and get the Letter of Authority signed,
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obtain copy bills and complete an appraisal form.
Upload the signed LOA, bills and completed appraisal form.
We will advise you of contract end dates and where appropriate supply
you with prices.
Once a price has been agreed and agreement form signed will begin the
transfer process with the supplier.
You continue to look after your client through this process, with all
queries being dealt with.
You remain in touch with the customer and when their renewal comes
up, you can help them again.
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Electricity Introduction
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Who’s Who…..
Before the de-regulation of the energy market, supplies were restricted
to their own regional area covered by regional post codes
After 1998 when de-regulation came in to force consumers could shop
around, you no longer had to stay with your regional supplier – this is
when price became a “big” factor when choosing a supplier. Now – you
will have your own regional supplier – but could be billed from a supplier
in a different part of the country – being charged a very different price
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Major Suppliers: UK and European
UK Suppliers:
 British Gas
 EON
 EDF
 NPower
 Scottish Power
 Scottish and Southern
convenient
European Suppliers:
 Total Gas and Power
 GDF
 DONG
 Corona
 Haven
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Meter Point Administration Number (MPAN)
Profile Type
S
MTC
LLF
03
801
131
16
0000 0821
416
Distributer ID
Unique Ref Number
Check Digit
The MPAN is a unique number to the supplied property (unique ID)
 The MPAN is needed for each and every sale (without this you will not be
able to obtain any quotes)
Customer Profiles:
01: Domestic Unrestricted
02: Domestic Economy 7 (Day / Night)
03: Business Baserate Meter 04: Business Economy Meter
05-08: Max Demand Supply
00: Industrial and Commercial / HH (Half Hour Metering)
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Meter Point Administration Number (MPAN)
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MTC or ‘Meter Timeswitch Code’ identifies how many sets of readings
on the meter, i.e. which tariff to price
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LLF or ‘Line Loss Factor’ oversees the cost that the distributer will
charge the supplier for using their cables and network. This is also used
to confirm LV (Low Voltage) and HV (High Voltage)
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Distributer ID identifies the host region responsible for wiring and
measurement of electricity
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Unique Ref Number is a unique identifier code to the Meter and supply
address
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Check Digit is simply a Security Code
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Meter Timeswitch Code
Business customers will be charged under one of the following tariffs,
dictated by their supply number profile and MTC:
Base Rate:
One unit rate for all units
Night Saver:
Day Units
Night Units
2 Tier:
Day Units
Evening/ Weekend/ Night units
3 Tier:
Day Units
Night Units
Evening/ Weekend units
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Distribution Identifier Codes
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10
11
12
13
14
15
16
17
18
19
Eastern Electricity
East Midlands Electricity
London Electricity
Manweb Electricity
Midlands Electricity
Northern Electricity
Norweb Electricity
Scottish Hydro Electricity
Scottish Power Electricity
Seeboard Electricity
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20
21
22
23
Southern Electricity
Swalec Electricity
SWEB Electricity
Yorkshire Electricity
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Meter Point Reference
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If a customer has a gas supply at their business it is identified by a supply
number called a Meter Point Reference
It is important when selling gas products to understand consumption
boundaries so you will know best where to place your business
You can quote the customer using the pricing matrix for the following
companies and usages
British Gas – up to 732,000 kWh per year
EON – up to 73,268 kWh per year
Total Gas and Power – up to 732,678 kWh per year
NPower – Priced via the portal
Above that usage will have to be referred to corporate. Companies that
we deal with for large consumptions are; Corona, Shell, GDF and GazProm
Can use the major suppliers also
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Independent Gas Transporters
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Transco (National Grid) maintain around 90% of the gas pipes and
meters within the UK
There are now around 11 companies who now offer competition to
Transco for the distribution of mains gas
IGT’s can be identified with MPR’s that start with numbers 74,75,76,77
and 78
Some companies will not take on IGT maintained customers as it is a
more manual process of transferring are therefore there is less profit
associated
EON and British Gas will not take on IGT maintained sites
Total Gas and Power will not take singular IGT maintained sites
Total Gas and Power will take IGT maintained sites as part of a group of
meters. Some IGT / Some Not
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Maximum Demand Metering
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Profile Type between 05-08
They require large amounts of energy at any time, although not
always used
The largest amount of power needed is called the ASC – Authorised
Supply Capacity. Different suppliers call this different names. The
customer can be charged for this
This is measured in KVa – Kilo Volt Amperes
Customer can also be charged a Maximum Demand charge
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Maximum Demand Metering
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The customer could potentially be charged all / some of the following
depending on their current supplier.
Units used in the billing period – kWh
Standing Charge
ASC Charge
Maximum Demand Charge
Look out for these charges when you get a Maximum Demand bill,
could be savings opportunities with companies that do not charge the
above!
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Maximum Demand Metering –
Seasonal Time of Day Meters (STOD)
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Some companies charge the customer a different rate in the
summer to what they charge in the winter
The theory behind this is that the underlying cost of electricity is
higher in winter periods than it is in the summer
Again, watch out for STOD meters when you receive bills through
from your customers
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Multiple MPANs – Related Meters
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This is a meter / MPAN that has to have another meter with it. Therefore
it has two MPANS and two meters on the same site
One meter can not operate without the other
One of the meters will be a base rate meter, one will be an economy
meter with the day units switched off. Therefore creating a new tariff on
an old meter
Due to two meters carrying out the same functionality as one meter,
there will only be one standing charge
If the meter is related, you must have both MPANS. If you do not get both
meters, the existing supplier will object to the transfers
Related meters normally have a MTC of 500 or 811
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Multiple MPANs – Restricted Hours Tariff
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This is a specific type of related meter and is typically used in
conjunction with a base rate product to give a burst of lower priced
energy at some point every day or night
Meters that have an RHT element have an extra meter to measure
this
RHT meters will never be on their own, they will always be related to
another meter
Due to the meters being related, both meters must be applied for at
the same time. If only one MPAN is applied for, the existing supplier
will object to the transfer
The bill for this customer will generally have two standing charges
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Multiple MPANs – Aggregated Meters /
Three Phase Meters
Aggregated Meters
 This is when two meters have been billed together for the benefit of the
customer. For example, a small shop has a meter in the shop and one in
the storeroom)
Both meters work independently of each other
Three Phase Metering
 These are customers who have machinery such as lathes or milling
machines that require additional power to run them. The system they use
is called Three Phase
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The only way you will tell the customer has a three phase supply is by the
bill that comes through. Look out for these charges, some suppliers do not
charge them, so this could influence where you place your customer to
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