Transcript Slide 1 - Binus Repository

Subject
Year
: V0032 - Restaurant English
: 2009 - 2010
Making Tea
Serving Beverages after Meals
Meeting 12
Facts about tea
1. the dried and prepared leaves of a shrub, Camellia
sinensis, from which a somewhat bitter, aromatic
beverage is prepared by infusion in hot water.
2. the shrub itself, extensively cultivated in China, Japan,
India, etc., and having fragrant white flowers.
3. the beverage so prepared, served hot or iced.
4. any kind of leaves, flowers, etc., so used, or any plant
yielding them.
5. any of various infusions prepared from the leaves,
flowers, etc., of other plants, and used as beverages or
medicines.
Bina Nusantara University
3
Facts about tea
• Tea is a caffeinated beverage, an infusion made by
steeping the dried leaves or buds of the shrub Camellia
sinensis in hot water. In addition, tea may also include
other herbs, spices, or fruit flavours.
Bina Nusantara University
4
The steps in making tea
1.
2.
3.
4.
5.
6.
First, warm a teapot with hot water
Put a teabag into the warm teapot
Fill the pot three-quarter full with boiling water
Prepare the tea and other beverages on a tray
Prepare a sugar bowl and milk jug on a tray
Carry the beverage tray in the waist carry position to the
tray stand
7. Place, the milk jug and sugar bowl in the centre of the
table
8. Set the empty and saucer down in front of the guest
Bina Nusantara University
5
The steps in taking beverage order
9. Fill the cup three quarters full of tea
10. Leave the teapot on the table to the right of the guest
11. Serve the other guests’ beverages
12. Offer after-dinner drink ex: brandy / liqueur
13. Take the order to the bar
14. Carry the drinks with a small service plate
15. serve the drinks
16. Check if the guests need anything else
17. Leave the table, continue your work
Bina Nusantara University
6
Important phrases
• Sweetener = a substance that is used instead of sugar to
make food and drink sweet
• Milk jug = [US] creamer
• Waist-carry position = the beverage tray rests on the
forearm and open palm and is carried at waist level
• Instant coffee = made quickly just by stirring in hot milk
or water to the coffee powder
• Brew [tea/coffee] = leave coffee or teabags/ tea leaves in
boiling water for a few minutes
• Brewed coffee = boiling water is added slowly to ground
coffee and filtered before the coffee is ready to drink
Bina Nusantara University
7
Important phrases
• Herbal teas = made from leaves of special plants known
as herbs e.g. Mint, camomile etc.
• Brandy = a strong alcohol drink made from grapes or
other fruits
• Liqueuer = a strong, sweet alcoholic drink made from
different fruits and usually drunk only after meals
• Snifter = a bowl-shaped glass on a stem. Brandy is
always served in this type of glass
Bina Nusantara University
8
How to offer the guest something
• To upgrade the sales in the restaurant and provide an
excellent service at the same time, you can offer guests
whether they would like to consume after dinner items.
• You can say:
Could I get you ...(another cup of coffee)
Would you like ...(some more water)
Bina Nusantara University
9